OverviewThis hotel features a continental breakfast included with the room rate and is well-suited for guests who seek free breakfast on site with their accommodations.
In all 28 rooms at this hotel, guests can expect free Wi-Fi, a refrigerator, a microwave, a hair dryer and an iron and ironing board. Guests can choose between rooms furnished with double or queen bed(s). Smoking and non-smoking rooms are available.
Although there is a free continental breakfast on site, as mentioned above, there is no on-site restaurant. There are several restaurants within a 5 to 10-minute walk of the hotel. On-site amenities include free parking and a hot tub. The facilities are accessible and staff are trained to assist individuals with disabilities. Only service animals, not pets, are welcome at this hotel.
The Billy Bishop Museum (home of World War I Fighter Pilot) is just under a 10-minute walk away. The Marine and Rail Museum (exhibits on boats, trains and railways) is just over a 15-minute walk away. Harrison Park, which features walking trails, picnicking and playgrounds, is a 5-minute drive away. Kelso Beach, which has swimming, fishing, boating and beach access, is just under a 5-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date March 22, 2013).
The GoodMost of the reviews used for this analysis were favourable. There were several repeat customers and guests were most enthusiastic about the cleanliness of the hotel and about the high level of customer service.
Staff at this hotel received top marks from guests, who described them as courteous, pleasant and hard working. Guests felt that staff aimed to exceed guest expectations and were swift and proactive in responding to guest requests.
Rooms were described as clean, bright, well maintained and well equipped. Guests commented specifically on clean carpets and linens and said rooms were fresh smelling. One described their room as spotless.
Guests liked this hotel's location and said that it was conveniently close to shopping and restaurants.
A number of guests liked this hotel's price point and indicated that they felt that they received good value for the amount that they paid.
Several guests appreciated the quality and choice of food served at the complimentary continental breakfast. Guests also appreciated the convenience of having breakfast on site and included with their room rate.
The Bad
The overwhelming majority of reviews used for this analysis were favourable and guest complaints were extremely rare. There were a handful of criticisms that were isolated.
Some guests were disappointed about the lack of a coffeemaker in the room.
A couple of guests complained of hard, uncomfortable beds.
A few guests had issues with the hot water supply in the showers.
TripAdvisor.com guest reviewers ranked this hotel #4 out of 10 Owen Sound B&B and Inns, based on 45 reviews.
Booking.com guest reviewers rated this hotel 8.3 out of 10 based on 70 reviews.
Hotels.com guest reviewers rated this hotel 3.8 out of 5 based on 37 reviews.
The author called the hotel on March 21, 2013 to verify some information.
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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