Comfort Inn Owen SoundComfort Inn Owen SoundComfort Inn Owen Sound

Central location and clean rooms, but concerns about dated interiors

Pros
  • Free Wi-Fi, free parking and free breakfast
  • Many guests described their rooms as clean
  • Several guests found the location convenient for accessing downtown attractions
  • Several reviewers thought that their rooms were generally comfortable
  • Some reviewers praised the food at the free breakfast
Cons
  • Many guests thought that the in-room decor and furnishings were dated
  • Several reviewers found the dining area for the free breakfast to be crowded
  • A few guests thought that the in-room air conditioning units were noisy
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Choose dates to check rates & book this hotel
Editor's Analysis
Updated Dec 17, 2012
Overview
This property is situated on a major thoroughfare in Owen Sound and is a 2-minute drive from the Georgian College of Owen Sound campus. This hotel is ideal for guests looking for budget accommodations with basic amenities and for travellers who prefer to explore the area by car.

Both smoking and non-smoking rooms are available. All 60 rooms include free Wi-Fi, free local calls, a coffeemaker, a hair dryer, a 32" flat screen TV with pay-per-movies, an iron and ironing board and air conditioning. Rooms are furnished with two double beds or one queen bed. Select rooms also include a sofabed or a microwave and a mini-fridge. This property has 2 floors and no elevator.

Free (limited) parking is available on site and pets are permitted for $10 per stay.

A free continental breakfast is served daily from 6 am to 9 am.

Other on-site amenities include free newspapers, a computer and printer for complimentary guest use in the lobby, and ice/vending machines.

Heritage Place shopping mall is 3 minutes away by car. The downtown shopping and dining district is about a 4-minute drive away (or a 12-minute walk away). The JD McArthur Arena and access to the waterfront trail system is a 5-minute drive away. The West Side Boat Launch is 6 minutes away by car, while Kelso Beach a 7-minute drive away. Harrison Park (and waterfall) is a 7-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on December 12, 2012: The free breakfast is served daily from 6 am to 9 am.
more
The Good
Reviews were somewhat mixed for this property, among the reviews used for this analysis. However, many guests seemed pleased with the cleanliness and central location of this property.

Many guests described their rooms as clean and several reviewers found their rooms to be generally comfortable. 

Several reviewers found the location convenient for accessing the downtown area by car and on foot. Although, one guest mentioned that there was a steep hill on the way to downtown that could be difficult for some walkers.

The food and selection at the free breakfast was praised by some guests. However, there were some concerns about the dining area (see below for more details).

While several guests described the front desk agents as friendly, several reviewers had concerns with the customer service that they received (see below for more details).

Isolated compliments included: comfortable beds, in-room mini-fridge and flat screen TVs were a value-added features and the Wi-Fi signal was reliable. 
more
The Bad
As mentioned above, reviewers expressed mixed opinions about this hotel. Among the reviews sourced for this analysis, guests seemed to have the most concerns about the dated in-room furnishings and customer service.

Many guests described the in-room furnishings and decor as dated, while a few reviewers thought that the hotel was in need of upgrades. 

While several guests thought that the staff were friendly, several other reviewers found the staff to be disinterested and unhelpful. One guest said that a front desk agent was unable to provide restaurant recommendations, while another reviewer was disappointed that her request for a cot and a mini-fridge was not accommodated.

Several reviewers complained that the dining area for the free breakfast was crowded. 

A few guests found the in-room air conditioning units to be loud and one reviewer found his air conditioning unit to be ineffective.

Isolated complaints included: one guest was disturbed by noise from a conversation in a neighbouring room, poor water pressure, a sofabed was uncomfortable, and there was poor lighting in a guest bathroom.
more

Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 86% of 7 guests recommending the property.

TripAdvisor.ca ranked this hotel #6 out of 9 properties in Owen Sound, with an average score of 3 out of 5, from 50 reviews.

Booking.com gave this property an average score of 7.3 out of 10, based on 19 guest reviews.

Verified by a front desk agent on December 12, 2012: The free breakfast is served daily from 6 am to 9 am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.2
Good

Rated 7.2/10 based on 273 reviews

Ranked #4 out of 6 hotels in Owen Sound

273
Location
  • Owen Sound Airport (6.9 km)
  • Bruce Peninsula National Park (82.4 km)
Map Marker Comfort Inn Owen Sound
955 9th Avenue East, Owen Sound, ON