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Best Western Inn On The Bay

Best Western Inn On The Bay is a 3 star hotel in Owen Sound, Ontario, Canada 1800 2nd Avenue East, Owen Sound, ON, Canada
Estimated Price
$172
CAD
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Guest Reviews
Amenities
Booking Information

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Top quality service and meals, restaurant & lounge with outdoor patio overlooks the bay

Pros
  • Free Wi-Fi throughout, free parking and free breakfast
  • Guests said the staff were pleasant and helpful
  • Many guests described their rooms as clean, quiet and comfortable
  • Well-reviewed restaurant and breakfast by guests
  • Several guests appreciated the pleasant water views from their rooms
  • Good location, close to amenities, waterfront and trails, according to guests
  • On site: hot tub, steam room, sauna
  • All rooms come with a mini-fridge
Cons
  • A few guests thought the room prices were high

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Editor's Analysis
Updated on Jul 10, 2014
Overview
This hotel is situated on the waterfront, overlooking the Georgian Bay, and is adjacent to the JD McArthur Arena. This property is well suited for guests looking for a full-service hotel and for travellers looking to access the arena or explore the waterfront area on foot--waterfront trails and green space are accessible directly from this property.

This hotel is 100% smoke-free and all 126 rooms are accessible by elevator and  include free Wi-Fi, a 37" flat screen TV, a coffeemaker, a desk and chair, a hair dryer, an iron and ironing board, a mini-fridge, free local calls and air conditioning. Rooms are furnished with one queen bed, two queen beds or one king bed. Select  rooms may also include an electric fireplace and a jetted tub. 

Suites at this property also provide a living room with a sofabed, a kitchenette (microwave, mini-fridge, sink, dishes, cutlery), a boardroom table with six chairs and one king bed.

Free parking is available on site and pets are not permitted.

A free hot and cold breakfast buffet is served from 6:30 am to 10 am on weekdays and from 7 am to 10 am on weekends. The on-site restaurant and lounge, Bishop's Landing, serves breakfast, lunch and dinner and has an outdoor patio overlooking the bay. Room service is also available.

Other on-site amenities include a fitness centre, a hot tub, a dry sauna, meeting/conference rooms, a business centre, free newspapers and free trail maps.

The East Side Boat Launch is less than a 1-minute drive away (east of the JD McArthur Arena). The downtown shopping and dining district is about 2 minutes away by car, while Kelso Beach is a 5-minute drive away. The Stone Tree Golf and Fitness club and the Harrison Park (and waterfall) are 7 minutes away by car. The Heritage Place Mall is a 3-minute drive from the hotel. (All driving time estimates: Google Maps)

Verified by a front desk agent on December 12, 2012: The free breakfast is served from 6:30 am to 10 am on weekdays and from 7 am to 10 am on weekends.
The Good
Most guests described pleasant experiences at this hotel; some said they would return and gave their recommendation of the hotel. 

The staff of this hotel were highly appreciated by guests who said they were pleasant, professional and helpful. One guest said he was accommodated with a late meal after arriving late and another said the staff called a tow truck when his car broke down and made him comfortable during his wait.

Many guests said their rooms were very clean and quiet. One guest said they were well-appointed, and another said "comfortable and tastefully decorated". Several reviewers enjoyed the pleasant water views from their rooms. 

The restaurant was a definite highlight of this hotel. Many reviewers enjoyed the food, the patio and the wait staff and said that the hotel's restaurant provided excellent food and service. The free breakfast received positive reviews overall and one guest said he received "good and fast room service".

A few reviewers liked the location of this hotel for being on the waterfront, close to all amenities and convenient for visiting the Bruce Peninsula. 

The Bad
There were not a lot of complaints found online in the reviews used for this analysis, however, a few guests did complain about the room prices which they said were high.


Expedia.ca gave this hotel an average score of 3.6 out of 5, with 60% of 5 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 9 properties in Owen Sound, with an average score of out 4 of 5, from 114 reviews.

Hotels.com gave this property an average score of 4 out of 5, based on 25 guest reviews.

Verified by a front desk agent on December 12, 2012: The free breakfast is served from 6:30 am to 10 am on weekdays and from 7 am to 10 am on weekends.

Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.1
Very Good
Guest Rating Explained
Rating: 8.1 / 10 Details

No. of guest reviews: 167
Guest Recommended: Yes
Guest Ranking Explained

Best Western Inn On The Bay is #1 out of 6 hotels in Owen Sound ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
Philip from Oak Hills, CA CA rated Best Western Inn On The Bay 9 out of 10 on April 27, 2014 Verified Guest Hotel Review

"Excellent!"
"Great location on the water. Pleasant clean room. The restaurant had excellent service and good food. This was the full package. Only negative was the internet access was bad."
Hotel review by guest is Positive
Lynne from Georgetown, ON CA rated Best Western Inn On The Bay 9 out of 10 on August 04, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Fintan from Trout Creek, ON CA rated Best Western Inn On The Bay 7 out of 10 on January 23, 2011 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Tabatha from Mallorytown, ON CA rated Best Western Inn On The Bay 4 out of 10 on April 23, 2006 Verified Guest Hotel Review

"There was alittle mix up with my reservations but when that was fixed ( with a little attitude) it was okay. I am sure there are better places in the area."
Hotel review by guest is Positive
Craig from Beamsville, ON CA rated Best Western Inn On The Bay 9 out of 10 on April 21, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Windsor, ON CA rated Best Western Inn On The Bay 8 out of 10 on April 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Brian from Barrie, ON CA rated Best Western Inn On The Bay 9 out of 10 on December 30, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Barton from Hamilton, ON CA rated Best Western Inn On The Bay 8 out of 10 on August 15, 2005 Verified Guest Hotel Review

"Hotel restaurant was excellent. Food and presentation was first rate rivalling any hotel I've ever stayed in. My compliments to the chef. Keep him/her happy!"
Hotel review by guest is Positive
Jason from Barrie, ON US rated Best Western Inn On The Bay 8 out of 10 on June 05, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Best Western Inn On The Bay 8 out of 10 on May 25, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Susan from Cooks Town, ON CA rated Best Western Inn On The Bay 8 out of 10 on November 27, 2003 Verified Guest Hotel Review
Hotel review by guest is Positive
Jeffrey from Calgary, AB CA rated Best Western Inn On The Bay 9 out of 10 on October 30, 2003 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Disabled Access
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • DVD Player
  • Spa bath / Jacuzzi
  • Photocopier
  • Courier
  • Ballroom
  • Full-service catering
  • Disabled Accessible Rooms
  • Disabled Parking
  • Jacuzzi
  • Bathrobes
  • Coffee Shop/Cafeteria
  • Ice Machine
  • Vending Machines
  • Free Parking

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8.1
Very Good

#1 out of 6 hotels in Owen Sound city based on 167 guest reviews

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