Features a "Wet and Wild" water park in Ottawa's west end, but not a guest favourite
- Free parking, free WiFi, free local calls, and free morning newspaper
- On-site restaurant and bar
- Many guests found hotel staff "friendly" and "helpful"
- Guests traveling with children said the water park and pool were convenient
- A "Wet and Wild" water park with a wave pool and 150 foot waterslide, a hot tub, and a fitness centre
- Many guests mentioned that rooms were outdated and in need of refurbishment
- Some guests found the on-site restaurant disappointing
- A number of guests complained about noise levels in the hallways and throughout the hotel
- Several guests said their beds were uncomfortable and mattresses needed to be replaced
- A few guests experienced a discrepancy with the water park's hours of operation
Updated Sep 19, 2014
9 out of 10 | Cheryl stayed September 07, 2012
"very clean, helpful staff but dated"
8 out of 10 | William stayed August 10, 2012
"Enjoyed our stay."
5 out of 10 | Shannon l stayed March 15, 2011
"Not a Great Stay At The Travelodge. Will Not Likely Return."
"The pool was understaffed and as a result the slide was not open. The wave pool was very cold as was the ambient temperature of the pool area. The small children were extremely cold and could only swim for a very short time. The parking was terrible, there were not enough spots available for the number of guests. We were forced to park on the road in a tow-away zone. We found the staff to be less than helpful and rude."
8 out of 10 | Verified Guest stayed September 20, 2010
"Loved the pool! Wished the hotel offered complimentary breakfast."
7 out of 10 | Kari stayed September 03, 2010
"I think there should be a continental breakfast or a voucher of some sort offered with the room as well."
8 out of 10 | Rene stayed May 30, 2010
"Enjoyed our stay - restaurant service needs serious overhall"
"Enjoyed our stay. We enjoyed the wave pool. We did not enjoy the breakfast service - it was non existant - the three of us were put at a table meant for two people and others with two patrons sat at a table for four. The service was non existent - ever asked if we wanted a coffee, etc. I cannot believe they charge for this kind of service. The worst I have ever experienced and I used to travel a lot as a consultant. Althought we recommend the hotel, we do stress to folks to eat elsewhere."
5 out of 10 | Francine stayed March 26, 2010
"1.Entrance was cold 2.Had to call front desk a couple time to order a movie. 3.Elevators were very uncomfortable 4.Had to cross the pool area to room and door was stuck. 5.Parking: can't park larger cards-CUV 6.Rooms looked old and dark 7. a friend went somewhere that was much nicer for $20.00 less will not come bac."
8 out of 10 | Dahlia stayed March 15, 2006
"The pool was great fun but my kids found the temperature of the water quite cold. Once in its okay. As well, we had difficulty getting any pool towels. They disappeared very quickly and took nearly two hours to be replaced. On a positive note, the size of the pool did accommodate the large March break crowd. Beds were a tad soft, carpets in the hallways look worn and messy. Overall, however, it was a perfect spot to stay with kids who didn't notice the beds or carpets. We reccommend it for families with kids to entertain."
8 out of 10 | Verified Guest stayed March 02, 2006
"The water in the pool was cold."
8 out of 10 | Verified Guest stayed April 10, 2005
"the life guards need to smile it looked like they hated their job!!! i don`t find they were paying attention to the children."
7 out of 10 | Verified Guest stayed June 27, 2004
"Breakfast buffet was poor. The beds are too soft, they should be firmer."
9 out of 10 | Judie stayed November 29, 2003
"Front desk clerk was excellent. Very speedy check in and check out service. When seated for breakfast in the restaurant, the server when asked if they had decaf coffee, said no. At the end of breakfast, when we were presented the check, he offered to "make a pot if I wanted". I declined that very late offer and felt upset that he could have presented that offer at the beginning of breakfast. This was my only complaint."