The Travelodge Ottawa Hotel is located 15km from the Ottawa International airport (YOW) and features a "Wet and Wild" water park with a wave pool and 150 foot waterslide, a hot tub, and a fully equipped fitness centre. The hotel's conference centre has 20,000 square-feet of meeting space and can accommodate up to 400 people.
This hotel's on-site Village Dining Room restaurant is open Monday to Saturday and the hours of operation are: Monday to Thursday - 7:00am to 10:00am and 5:00pm to 9:00pm. Friday to Saturday - 7:00am to 11:00am and 5:00pm to 10:00pm. The restaurant is closed on Sundays.
"Wet and Wild" water park hours of operation: Monday to Thursday - 6:00pm to 10:00pm - Friday to Saturday - 10:00am to 10:00pm - Sunday - 6:00pm to 10:00pm. According to the hotel the water park is run by a separate company and therefore hours of operation are sometimes subject to change.
All rooms are equipped with free WiFi, in-room movies and games, mini refrigerators, in-room coffee/tea, and irons with ironing boards. Some rooms also have balconies and microwaves. Free WiFi, free parking, and free local calls are included in the room rate. Pets can stay for a $10/pet/day surcharge.
Local tourist attractions include the Rideau Canal (7.3km), Parliament Hill (9.8km), Byward Market (10.1km), and the National Art Gallery of Canada (10.5km). All distances: Google Maps.
Check in time for this hotel is 3:00pm while check out is 11:00am. The author contacted the hotel directly to confirm the pet surcharge as well as the on-site restaurant and water park's hours of operation.
Positive guest reviews for this hotel typically mentioned the water park, the clean rooms, the location, and the friendly staff.
Many guests traveling with children found the water park feature of this hotel convenient and mentioned that their kids had fun using the waterslide and wave pool. A few other guests also found the hot tub relaxing.
Most guests said their rooms were clean and did not have any issues with housekeeping. A number of guests mentioned that they received excellent service and found staff to be both "friendly" and "helpful," and generally attentive to their needs.
Some guests mentioned the location of the hotel was convenient as it was close to downtown (within 8km of the downtown city centre).
Guest complaints for this hotel tended to focus on the poor mattress quality, the dated room decor, the noise levels, and the on-site restaurant.
Many guests mentioned that their beds were uncomfortable and badly worn which prevented them from getting a good night's rest. However, in the reviews that were read it appeared that the hotel was in the process of ordering new mattresses and replacing the old ones. Room decor was also an issue with a number of guests who said that the hotel needed to refurbish the room interiors as well as replace the old tube television sets.
Several guests complained of high noise levels beyond a reasonable hour and mentioned that they could not sleep well because of noise disturbances in the hallways. A few guests recommended to stay in rooms situated away from the water park to ensure a quieter room.
The on-site restaurant was a disappointment for many guests who found it overpriced and with poor food quality. A few other guest reviews mentioned that the restaurant looked unclean and in need of remodeling.
Peripheral complaints were that the hours of operation of the water park did not reflect those on the hotel's website. This caused confusion for a few guests who had to rearrange their plans. Some guests also found the temperature of the swimming pool too cold.
guest reviews ranked this hotel #44 of 59 and scored it 3 out of 5 from 129 guest reviews.
Hotels.com guest reviews scored this hotel 3.5 out of 5 from 128 guest reviews.
Booking.com guest reviews scored this hotel 7.1 out of 10 from 33 reviews.
The author contacted the hotel directly to confirm the pet surcharge as well as the on-site restaurant and water park's hours of operation.