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Ottawa Marriott Hotel

8.4 | Very Good | #20 out of 65 hotels in Ottawa
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Popular downtown Ottawa hotel on Sparks St with indoor pool, restaurant & pet-friendly rooms

Pros
  • Free amenities: Wi-Fi, pet stays
  • Rooms were clean and comfortable
  • Location ideal to Sparks Street and walking distance of Parliament Hill, Rideau Centre and Byward Market
  • Staff were excellent and gave great service
  • Guests enjoyed dining and room service
  • Guests were pleased with the pool, fitness area and games rooms for teens and kids
  • Wi-Fi was rated excellent
Cons
  • Self-parking is $22 and valet parking is $27 per day
  • Some felt the rooms were getting dated
  • Occasionally guests complained of noise transfer from inside or outside the hotel
Freebies
Free Wi-Fi
Editor's Review
Updated Jun 5, 2017
Overview
This hotel is located right on Sparks Street's pedestrian walkway offering easy access to restaurants, entertainment and events. It's a 9-minute walk from Parliament Hill.

The hotel offers 481 smoke-free rooms with elevator access. 

All rooms include free Wi-Fi, a 37" flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a desk with ergonomic chair, an iron and ironing board, a hair dryer, floor-to-ceiling windows (that open) and climate control. 

Some rooms include a sofabed, a sitting area, bathrobes, a walk-out balcony and city views. Accessible rooms are available.

Rooms are furnished with 2 double beds or 1 king bed.

Concierge level guest rooms offer upgraded services and access to the concierge lounge which includes complimentary breakfast, snacks, non-alcoholic beverages, hors d'oeuvres, business services and turn-down service.

Self-parking is $22 and valet parking is $27, per day with a clearance of 6'

Pets are welcome at no extra charge.

Restaurants on site
Spin Kitchen & Bar offers breakfast, lunch and dinner. 
Starbucks serves fresh-brewed coffee, full-leaf teas and snacks.
Room service is available.

Hotel amenities include an indoor pool, pool toys for kids, a sauna, a fitness centre, a games room (Xbox, pool table, air hockey, Wii consoles, Foosball), a business centre, a guest laundry, ice/vending machines, safe deposit boxes, and meeting rooms. 

What’s nearby? This hotel is located three blocks west of the Parliament buildings (about a 10-minute walk). The Byward Market tourist area, which features an all-season farmers market, boutique shopping and restaurants, is about 21 minutes away on foot, or a 7-minute drive. The Ottawa International Airport (YOW) is about a 17-minute drive. (All travel times: Google Maps)
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The Good
Guests had enjoyable stays at this hotel.

Rooms were clean and quiet and offered comfortable beds, good shower pressure and ample towels.

The location was excellent. Right on Sparks Street and in walking distance to Parliament Hill, Rideau Centre and Byward Market. 

The staff were very professional, pro-active and offered consistently good service.

Some guests really enjoyed dining on site and room service. 

Guests also liked: views of the Parliament and Ottawa River, the Starbucks on site, the kid's room and teen room with games and activities, 6 elevators giving quick access to the rooms, a clean good-size pool and adequately-equipped fitness area.
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The Bad
Some guests offered suggestions for improvement.

Recent room complaints were: room was getting dated, tiny, worn bathroom, no bathroom fan, lifting carpets, ineffective AC unit and no safe.

Some complained of noise. They blamed noisy guests in the hallways, slamming doors, plumbing sounds. the elevator and outside traffic.

Other comments found were: chipped tiles at the pool, no hot tub, building had an 80's feel, and Wi-Fi limited to 4 devices per room was inconvenient for families travelling together.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 88% of 1773 guests recommending this property.

TripAdvisor.ca ranked this hotel #13 out of 69 properties in Ottawa, based on 590 reviews.

Booking.com gave this hotel an average score of 8.5 out of 10, from 370 guest reviews.
Guest Reviews
Rated by Guests
8.4 / out of 10
"Very Good"
Ranked by Guests
#
20 / out of 65
hotels in Ottawa

The average guest rating for Ottawa Marriott Hotel is 8.4 out of 10 based on 7267 reviews from past guests. This average guest rating ranks Ottawa Marriott Hotel at #20 out of 65 hotels in Ottawa.

7267
Location
Map Marker Ottawa Marriott Hotel
100 Kent Street, Ottawa, ON