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Ottawa Marriott Hotel

Ottawa Marriott Hotel is a 4 star hotel in Ottawa, Ontario, Canada 100 Kent Street, Ottawa, ON, Canada
Estimated Price
$205
CAD
Photo 1 - Ottawa Marriott Hotel, 100 Kent Street, Ottawa, ON, Canada Show All Photos
Clean rooms, friendly service, but in need of minor upgrades according to guest reviews
Pros 
  • Many guests found their rooms to be clean and spacious
  • Many reviewers complimented the friendly and helpful customer service
  • A few guests complimented the food quality at the on-site restaurant
  • Concierge level guests receive free wireless Internet, free breakfast, free snacks, and free beverages
  • Several guests said that they were likely to return to this property
Cons 
  • Several guests complained about the confusing layout of the on-site parking facility
  • A few guests thought the hotel was in need of minor upgrades
  • A few guests (who did not stay in concierge rooms) found the wireless Internet fees of $10.50 per day expensive

Other Hotels in the Area
Delta Ottawa City Centre (0.2 km)
The National Hotel and Suites Ottawa (0.2 km)
Minto Suite Hotel (0.3 km)
Radisson Hotel Ottawa Parliament Hill (0.3 km)
Albert at Bay Suite Hotel (0.4 km)
Sheraton Ottawa Hotel (0.4 km)
Travelodge Ottawa Downtown (0.5 km)
ARC The Hotel (0.5 km)
Capital Hill Hotel & Suites (0.6 km)
Hotel Indigo (0.7 km)
Residence Inn Ottawa Downtown (0.7 km)
Lord Elgin (0.8 km)

This Hotel is in...
Downtown Ottawa

This Hotel is Near...
Gatineau Airport (15.6 km)

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Editor's Analysis
Updated on May 24, 2012
Overview
The Ottawa Marriott Hotel on Kent Street, is located in the business district of downtown Ottawa.

This property is 100% smoke-free and consists of 472 hotel rooms, 8 suites, and 4 concierge levels. All units include air conditioning, windows that open, alarm clocks, desks, irons and ironing boards, coffee makers, hair dryers, mini-fridges, telephones with voice mail, and LCD televisions with pay per view movies. Select rooms have balconies and all units (except concierge rooms) offer wireless Internet for $10.50 per 24 hours. Concierge level guest rooms offer upgraded services such as free wireless Internet and access to the concierge lounge which includes complimentary breakfast, snacks, beverages, and hors d'oeuvres.

The hotel is pet friendly (pets stay for free) and parking is available on site for $22 per day self-park, or $26 per day for valet parking. Room service is available from 6:30am - 10:00pm. The on-site restaurant, "spin", serves breakfast, lunch, and dinner from 6:30am - 12:00am on weekdays and from 7:00am - 12:00am on weekends. This hotel also has an on-site Starbucks.

On-site amenities include a fitness facility, pool, games room, and business centre. 

This hotel is located three blocks west of the Parliament buildings (about a 10 minute walk). The Byward Market tourist area, which features an all-season farmers market, boutique shopping and restaurants, is about 17 minutes away on foot, or a 5 minute drive. The Ottawa International Airport (YOW) is about a 23 minute drive from this property (driving and walking time estimates: Google Maps).
The Good
There were many compliments for this hotel and they included several aspects of the guest experience.

Many guests agreed that their rooms were clean and one guest described his room as "immaculate". Several guests found their rooms to be spacious, while a few other guests mentioned that their beds and pillows were comfortable. A couple of reviewers also mentioned that their rooms were quiet. Guests who stayed in rooms on the higher floors also described having pleasant views of the city skyline and the Ottawa River.

The staff were complimented by many guests for being helpful and pleasant. One couple said that "the service we were offered was amazing from beginning to end".

Several guests mentioned finding the location of this property convenient for accessing the Parliament buildings on-foot. The on-site restaurant was also frequently complimented for the quality of food served.

The flat screen televisions, reliable Internet service, on-site Starbucks, and well equipped fitness facility were mentioned by some guests as value added features. The value offered at this hotel was cited by several reviewers as a reason to return to the property and recommend the hotel to others.

The Bad
There were very few common complaints found among reviews used for this analysis. However, several guests expressed concern about the parking facility. A few guests described the parking garage as dark, cramped, and dirty. A couple of other reviewers found the layout confusing and several guests thought that the parking fees ($22 per day for self-parking) were expensive. 

A few guests, who did not stay in concierge rooms, expressed frustration about the cost of wireless Internet access ($10.50 per 24 hours).

Some guests thought the hotel was beginning to show its age and was in need of cosmetic upgrades. A few reviewers specifically mentioned that the carpeting looked worn and should be replaced.
Expedia.ca gave this hotel an average score of 4.0 out of 5.0, with 87% of 120 guests recommending this property.

TripAdvisor.ca ranked this hotel #23 out of 62 properties in Ottawa, based on 341 reviews.

Hotels.com gave this hotel an average score of 4.2 out of 5.0, from 92 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

8.2
Very Good

#24 out of 58
Guest Rating Explained
Rating: 8.2 / 10 Details

No. of guest reviews: 802
Guest Recommended: Yes
Guest Ranking Explained

Ottawa Marriott Hotel is #24 out of 58 hotels in Ottawa ranked by the ratings provided by guests.
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Hotel review by guest is Positive
Tony from Toronto, ON CA rated Ottawa Marriott Hotel 8 out of 10 on July 24, 2005 Verified Guest Hotel Review

"Needed a larger room. I thought you had larger rooms. We had 4 kids, 12, 10, 8, and 5 plus 2 adults in one room with two double beds. When I booked on internet I thought I was getting a larger room or two ajoining rooms."

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Hotel Address: 100 Kent Street, Ottawa, ON, Canada

Overview & Amenities


Ottawa Marriott Hotel

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Golf Course (nearby)
  • Billiards
  • Playground
  • Photocopier
  • Desk
  • Ballroom
  • Exhibit Space
  • Disabled Parking
  • Massage
  • Internet Connection (wireless)
  • Bathrobes
  • Towels
  • Shower
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Kids Club
  • Cots
  • Games Available
  • Highchairs
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Allergy-Free Room Available
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

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Other Hotels
in Ontario by Marriott Hotels & Resorts

Toronto Marriott Downtown Eaton Centre Hotel (561.9 km)
Marriott Gateway on the Falls (598.6 km)

Nearby Cities
Gatineau (6.1 km)
Gatineau (12.6 km)
Kemptville (41.5 km)
Arnprior (51.9 km)
Smiths Falls (61.9 km)

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