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Ottawa-Vanier hotel an easy drive to Byward Market with free parking but many complaints

Pros
  • Free Wi-Fi, free parking
  • The hotel was found to be close to shopping and downtown Ottawa
  • Several lodgers complimented the hotel's helpful and friendly staff
  • Many guests were pleased with the hotel's affordable and budget-friendly rates
Cons
  • Several guests complained of cigarette odours, cleaning issues and dated decor
  • Noise transfer was reported by a few lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 28, 2014
Overview
Located on Highway 34 and about a 7-minute drive from Ottawa's city centre, the Ottawa Inn is geared towards road travellers who require an economical hotel with free Wi-Fi and easy highway access.

Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a microwave and a mini-fridge. Smoking and non-smoking rooms are offered, however, those with wheelchair accessibility are not.

The hotel also offers a business centre, guest laundry and free parking. Pets are permitted upon request and charges may apply.

Parliament Hill is roughly a 7-minute drive away, while Byward Market can be found 6 minutes away by car. The University of Ottawa is about a 5-minute drive from the hotel and Ottawa International Airport (YOW) is an 18-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, not wheelchair accessible. (Call Date: March 31, 2014)
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The Good
Guest reviews sourced for this analysis showed positive responses towards the hotel's rates, location and staff.

Many lodgers were pleased with the hotel's rates, describing them as affordable, budget friendly, very low and cheap. One patron noted that the hotel "was a great deal for the price".

The hotel's location was convenient for several reviewers. They found it close to shopping, restaurants, downtown Ottawa, attractions and Parliament Hill.

Several guests were pleased with the level of customer service they received during their stay. They characterized the staff as helpful, friendly and cooperative.
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The Bad
Guest critiques consulted for this review showed negative responses towards the hotel's rooms and noise transfer.

Although some lodgers found their rooms to be clean and quiet, several reviewers were disappointed with their accommodations at the hotel. They reported cigarette odours in non-smoking rooms, dated decor, worn linens, cleaning issues, uncomfortable beds, a lack of heating in some rooms, no in-room coffeemakers and cramped rooms.

A few travellers complained of noise disturbances during their stay. They reported noisy in-room air conditioning, as well as noise from guests in adjacent rooms and the hallways.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 5.5 out of 10 from 35 reviews.

TripAdvisor.com guest reviews ranked the hotel #57 of 66 Ottawa hotels with an average rating of 3 out of 5 from 16 reviews.

The author called the hotel on March 31, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.0
Mediocre
#
61 / out of 63
hotels in Ottawa

Rated 5.0/10 based on 45 reviews

Ranked #61 out of 63 hotels in Ottawa

45
Map Marker Ottawa Inn
215 Montreal Road, Ottawa, ON