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Monterey Inn Resort & Conference Centre

Monterey Inn Resort & Conference Centre is a 3 star hotel in Ottawa, Ontario, Canada 2259 Prince Of Wales Drive, Ottawa, ON, Canada
Estimated Price
$115
CAD
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Guest Reviews
Amenities
Booking Information

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On the banks of the Rideau River, guests liked the waterfront location of this hotel

Pros 
  • Free WI FI, free parking
  • Guests liked the scenic location
  • Staff friendly and helpful, according to guests
  • Good value for price paid, according to some guests
Cons 
  • A few guests were bothered by noise from guests in other rooms
  • Tired decor, according to a number of guests
  • Some guests experienced spotty WI FI connections

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Editor's Analysis
Updated on Jul 3, 2012
Overview
Located south west of the downtown core, in a quiet waterfront setting on the Rideau River, this resort-style hotel is surrounded by green space and trees, and is noted as a location for hosting meetings and weddings. On-site amenities include an outdoor heated pool, a fitness centre, a jacuzzi and a sauna.

Guests have their choice of Standard rooms, or more spacious Suites, which include kitchenettes. Included with all rooms is WI FI, a refrigerator, a coffeemaker, a hair dryer, an iron and an ironing board and a balcony. On-site parking is free. Pets are allowed at this hotel for a cost of $10/pet/day.

While the secluded location of this hotel provides for great scenery, beyond the Tim Horton's next door, there are not many restaurant options within walking distance. Guests can dine on site at the Pine restaurant for breakfast and lunch (7:00am-2:00pm) and for supper (5:00pm-10:00pm). There is also a Sunday Brunch served from 10:30am-2:00pm.

Guests will most certainly need a vehicle to access shopping, attractions and restaurants. A popular cluster of attractions, including the Byward Market, Parliament Hill and the Rideau Canal are all about a 25 minute drive from the hotel. The Museum of Science and Technology is about a 25 minute drive east of the hotel, and the Canadian Museum of Nature is just under a 20 minute drive away. This hotel is about 7km from MacDonald-Cartier International Airport, which takes about an 11 minute drive (distances and driving time estimates: Google Maps).

Check-in is at 3:00pm, while check-out is at 11:00am.

Confirmed with a front desk agent: WI FI, restaurant hours, pet policy and parking (call date: June 30, 2012).
The Good
For guests who had a positive experience, much of it could be attributed to the convenient, scenic location of the hotel, as well as good customer service.

For a number of guests, being surrounded by such a large amount of green space on the Rideau River enhanced their stay. A few guests also felt that the hotel was in a good location in relation to the airport and to downtown.

Guests received good service from staff here, and used words like "friendly" and "helpful" to describe their impressions. They mentioned front desk staff as well as housekeeping specifically.

A few guests also perceived good value for the price they paid for their rooms, using words like "reasonably priced".

There were a few additional comments on the quality of food in the restaurant and from guests who enjoyed sitting out on the patio.

The Bad
For guests who had an unpleasant experience at this hotel, noise and the dated appearance of this hotel were mostly to blame.

Noise was an issue for some guests, who felt that walls were thin and were disturbed by loud guests in neighbouring rooms. A few guests indicated that the heating/A/C units were noisy as well.

A number of guests commented on ageing decor, both in the rooms and in the common areas, and suggested that updates and/or renovations were in order. They commented specifically on sofas, carpets, bedspreads and floor tiles.

There were a number of guests who had problems with WI FI connections, saying that signals were weak and unreliable.

Some guests indicated that there were plumbing problems, including leaky toilets and bathtubs.

There were some peripheral complaints, centring on things like odours in rooms and uncomfortable beds.
Confirmed with a front desk agent: WI FI, restaurant hours, pet policy and parking (call date: June 30, 2012).

Booking.com guest reviewers rated this hotel 7.2 out of 10, or "good", based on 91 reviews.

TripAdvisor.com guest reviewers ranked this hotel #60 out of 62 Ottawa hotels, based on 25 reviews.

Hotels.com guest reviewers rated this hotel 3.6 out of 5, or "good", based on 30 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
7.0
Good

#49 out of 67
Guest Rating Explained
Rating: 7.0 / 10 Details

No. of guest reviews: 64
Guest Recommended: Yes
Guest Ranking Explained

Monterey Inn Resort & Conference Centre is #49 out of 67 hotels in Ottawa ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Ross from Brisbane, AU rated Monterey Inn Resort & Conference Centre 10 out of 10 on April 05, 2013 Verified Guest Hotel Review

"great location from airport"
"arrived at 2am to find reception waiting for us. Took only 2 minutes to get keys and be in our room. Hotel upgrdaed us even though we only stayed one night. Room was just renovated and decor had a warm cosy feel. Bed was exceptional."
Hotel review by guest is Positive
Jackie from Pickering, ON CA rated Monterey Inn Resort & Conference Centre 8 out of 10 on October 02, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Haley Station, ON CA rated Monterey Inn Resort & Conference Centre on August 17, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Richard marsden from Sarnia, ON US rated Monterey Inn Resort & Conference Centre 8 out of 10 on January 28, 2011 Verified Guest Hotel Review

"Quiet scenic location near the airport."
"The hotel is well situated near the airport and on a major route to downtown. The location is still quiet and scenic on the waterfront. Amenities are good, including inernet access in the room (however not wireless). A reasonably good breakfast is included. We have stayed here a few times and would do so again."
Show older reviews
Hotel review by guest is Positive
Eric from Perth, ON CA rated Monterey Inn Resort & Conference Centre 8 out of 10 on December 13, 2009 Verified Guest Hotel Review

"Reception desk attendant(s) should inform patrons as to the location of the ice maker machine, rather having to inquire after being in the room accommodation"
Hotel review by guest is Positive
Gary from Mississauga, ON CA rated Monterey Inn Resort & Conference Centre 7 out of 10 on July 02, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Maria from Montreal, QC CA rated Monterey Inn Resort & Conference Centre 8 out of 10 on June 26, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Mark from London, ON CA rated Monterey Inn Resort & Conference Centre 9 out of 10 on September 15, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Hugh from Langley, BC CA rated Monterey Inn Resort & Conference Centre 8 out of 10 on July 26, 2004 Verified Guest Hotel Review

Map
Hotel Address: 2259 Prince Of Wales Drive, Ottawa, ON, Canada
This Hotel is in...
Nepean
Nearby cities...
Hull (5.3 km)
Aylmer (7.5 km)
Gatineau (8.7 km)
Ottawa (21.0 km)
Wakefield (32.7 km)
This Hotel is Near...
Carleton University (6.4 km)
Casino du Lac Leamy (13.6 km)
Gatineau Airport (24.0 km)
Gatineau Park (22.3 km)
Nepean Sportsplex (3.5 km)

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Banquet Facilities
  • Multilingual Staff
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Water Activities
  • Playground
  • Canoeing
  • Photocopier
  • Video Conferencing
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Disabled Accessible Rooms
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Private Toilet
  • Outdoor heated pool
  • Designated Smoking Area
  • Vending Machines
  • Self Laundry
  • Free Parking

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