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Minto Suite Hotel

Minto Suite Hotel is a 4 star hotel in Ottawa, Ontario, Canada 185 Lyon Street North, Ottawa, ON, Canada
Estimated Price
$143
CAD
Photo 1 - Minto Suite Hotel, 185 Lyon Street North, Ottawa, ON, Canada Show All Photos
All-suite property with full kitchens, located in the downtown business district
Pros 
  • Many guests found their rooms clean and spacious
  • Several reviewers described the staff as friendly and attentive
  • Several reviewers found the location convenient for accessing nearby amenities
  • A few guests complimented the hotel for having free bike rentals
Cons 
  • A few guests complained about unpleasant odours in their rooms
  • A few reviewers found the parking fees expensive
  • A couple of guests reported cleanliness inconsistencies

Other Hotels in the Area
Delta Ottawa City Centre (0.2 km)
Ottawa Marriott Hotel (0.3 km)
The National Hotel and Suites Ottawa (0.4 km)
Albert at Bay Suite Hotel (0.4 km)
Radisson Hotel Ottawa Parliament Hill (0.4 km)
Sheraton Ottawa Hotel (0.5 km)
Travelodge Ottawa Downtown (0.5 km)
ARC The Hotel (0.5 km)
The Bostonian Executive Suites (0.6 km)
Hotel Indigo (0.6 km)
Capital Hill Hotel & Suites (0.6 km)
Residence Inn Ottawa Downtown (0.7 km)

This Hotel is in...
Downtown Ottawa

This Hotel is Near...
ByWard Market, Ottawa (1.1 km)
Canadian War Museum (1.2 km)
Carleton University (3.7 km)
Casino du Lac Leamy (4.0 km)
Gatineau Airport (15.7 km)
Gatineau Park (14.0 km)
National Gallery of Canada (1.4 km)
Nepean Sportsplex (10.7 km)
Ottawa Convention Centre (1.1 km)
Ottawa General Hospital (4.7 km)
Ottawa Hospital Civic Campus (3.2 km)
Parliament Hill Ottawa (0.6 km)
Rideau Canal (2.2 km)
Rideau Carleton Raceway (15.4 km)
Rideau Centre (1.0 km)
University of Ottawa (1.7 km)

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Editor's Analysis
Updated on May 24, 2012
Overview
The Minto Suite Hotel is located on Lyon Street North, in the heart of the downtown Ottawa business district. This hotel is a 4 minute drive (or a 14 minute walk) to the Parliament buildings.

This all-suite hotel has 417 suites and offers both smoking and non-smoking accommodations. All suites offer wireless Internet ($9.95 per 24 hours), kitchenettes or full kitchens, sofa beds, in-room safes, individual climate control, irons and ironing boards, flat screen televisions with on-demand movies, and washers and dryers (in select units). This hotel does not allow pets. On-site underground parking is available for $19 per day during the week, and $9 per day on the weekend. The hotel also provides free bike rentals.

On-site amenities include a 24-hour business centre, fitness centre, and a pool (adult-only time from 9:00pm - 11:00pm).

The on-site restaurant, Prime 360, is a steakhouse and serves breakfast, lunch, dinner, snacks, and brunch (on the weekends). Monday - Friday the restaurant is open from 7:00am - 1:00am, on Saturday the hours are 8:00am - 1:00am and on Sundays, 8:00am - 11:00pm.

This hotel is located in downtown Ottawa, however, it may not be ideal for tourists looking to explore the city on-foot.  The closest tourist attraction is the Parliament buildings. Other attractions such as the Byward Market (all-season farmer's market, boutiques, and restaurants), Rideau Centre, and Rideau Canal are about a 20 minute walk away from the hotel, while the National Art Gallery and Canadian Mint are about 25 minutes away on-foot. The Ottawa International Airport (YOW) is about a 20 minute drive from this hotel (walking and driving time estimates: Google Maps).
The Good
Guests seemed most impressed with the size of their suites at this hotel. Many reviewers described being surprised with how spacious their units were, while one guest said she was "wowed". 

A couple of guest reviewers specifically mentioned enjoying the configuration of the suites and how the kitchen was separated from other living spaces. In-suite amenities such as the microwaves, coffee makers, washers and dryers, were mentioned as added value features by a few guests. Reviews frequently described the suites as clean, well appointed, and comfortable.

The customer service at this hotel was also praised by several guests who described the staff as friendly and efficient. One reviewer said the staff "made her stay" when they sent a card and a bottle of wine to her room on her birthday.

A few guests were impressed that the hotel offered free bike rentals for touring around Ottawa. Many reviewers found that the neighbourhood immediately surrounding the hotel provided many added conveniences, such as restaurants and grocery stores.
The Bad
Of the reviews used for this analysis, there were only a few common concerns.

A few guests complained of smelling cigarette smoke in their rooms. One guest, who had requested a non-smoking room, suspected that her assigned room had previously been a smoking room.

A couple of reviewers described the underground parking facility as confusing, while a few other guests found the parking fees expensive.

Cleanliness inconsistencies were a concern for a few guests. A couple of reviewers described finding items and garbage left in their rooms by previous guests, while one couple who stayed at this hotel said, "it was evident to us that the cleaning staff had cut corners." Another guest complained that her room was not adequately stocked with towels.
TripAdvisor.ca ranked this hotel #11 out of 62 properties in Ottawa, from 395 reviews.

Hotels.com gave this hotel an average score of 4.4 out of 5.0, based on 328 guest reviews.

Expedia.ca gave this hotel an average score of 4.5 out 5.0, with 95% of 349 guests recommending the property.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

8.5
Very Good

#12 out of 64
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 1000
Guest Recommended: Yes
Guest Ranking Explained

Minto Suite Hotel is #12 out of 64 hotels in Ottawa ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Michelle from Ottawa, ON CA rated Minto Suite Hotel 9 out of 10 on August 11, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Milton, ON CA rated Minto Suite Hotel 10 out of 10 on August 06, 2012 Verified Guest Hotel Review

"Minto Suite Hotel Experience"
"Our Experience with Minto was exceptional. When we got there not guest rooms were left so they immediately upgraded us to a suite and we really enjoyed the amenities and the service. I recommend Minto Hotel to anyone looking for a good hotel downtown Ottawa. The only drawback is the long wait at the elevators."
Hotel review by guest is Positive
Carla from Dunedin, NZ rated Minto Suite Hotel 9 out of 10 on January 13, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Chrisopher from Montreal, QC CA rated Minto Suite Hotel 8 out of 10 on December 11, 2011 Verified Guest Hotel Review

"Apart from a very long line at the check in everything went very well. Finding our way to the parking garage which was though a shopping mall and seemed to be under an adjacent building was a bit confusing"
Hotel review by guest is Positive
Verified Guest from Guelph, ON US rated Minto Suite Hotel 10 out of 10 on September 27, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Sooke, BC CA rated Minto Suite Hotel 8 out of 10 on June 27, 2011 Verified Guest Hotel Review

"hallway cleaning needed"
"I noticed while waiting for the elevator that the baseboards around that area were not being cleaned regularly. Otherwise an excellent time there."
Hotel review by guest is Positive
Karen from Brantford, ON CA rated Minto Suite Hotel 9 out of 10 on June 12, 2011 Verified Guest Hotel Review

"great hotel, good location and very affordable prices"
"everything you need is right there at the hotel, grocery store, pharmacy, pool, work out area, bar and restaurant, wine store. room was great, large and very comfortable, and clean. good location, only a short walk to Parliment buildings and down town sites. one of the best features was that nothing there was over priced."
Hotel review by guest is Positive
Verified Guest from Courtice, ON CA rated Minto Suite Hotel 8 out of 10 on March 18, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Laval, QC CA rated Minto Suite Hotel 10 out of 10 on March 10, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Sean from Toronto, ON CA rated Minto Suite Hotel 10 out of 10 on September 06, 2010 Verified Guest Hotel Review

"The only complaint I have, and it's not a very big one, is in my room (suite 613) the A/C was very loud. It was the only thing that I can complain about and I'm a heavy sleeper so it wasn't that bad for me. Other than that, everything was top notch. The staff there was pleasant and wonderful as was the rest of the hotel. If I ever return to Ottawa or go anywhere that has a Minto Suite Hotel I would definitely return."
Hotel review by guest is Positive
Ariane from Mississauga, ON CA rated Minto Suite Hotel 10 out of 10 on August 22, 2010 Verified Guest Hotel Review

"A Great Hotel!"
"My boyfriend and I are in our mid twenties. The Minto Place was perfect for our weekend getaway to our nation's capital. Their studios are spacious and very comfortable. The location is close to all the tourist attractions, shopping and the nightlife downtown. I would recommended this hotel to anyone and everyone!"
Hotel review by guest is Positive
Diane from Kingston, ON CA rated Minto Suite Hotel 9 out of 10 on August 01, 2010 Verified Guest Hotel Review

"Very happy with our stay and would definitely go back!"
"Excellent location - 15-20 min. walk to Byward Market. Huge salt water pool. We stayed in a basic suite. The room was clean with small kitchen inc. microwave, sink, fridge. Hotel staff very friendly and helpful. Parking was only $8 underground. The only downfall is that the hotel was extremely busy and you had to wait a long time for the elevators, even though there were four of them (my husband waited 20 minutes for an elevator at 6:30 pm Saturday night). Would definitely stay there again though!!"
Hotel review by guest is Positive
Ajay from Toronto, ON CA rated Minto Suite Hotel 7 out of 10 on April 18, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Manuel from Chetumal, MX rated Minto Suite Hotel 10 out of 10 on April 17, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Lachine, QC CA rated Minto Suite Hotel 10 out of 10 on November 02, 2003 Verified Guest Hotel Review

"We had an excellent stay, the staff did go the extra mile! We definately would return as our stay was too short. The pool facilities were very nice. We received an upgraded suite for our family. The staff was unaware, but this became a beautiful gift to us for my University graduation."

Hotel Address: 185 Lyon Street North, Ottawa, ON, Canada

Overview & Amenities


Minto Suite Hotel

Amenities
  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Bicycle Rental
  • Shops
  • Cycling
  • Photocopier
  • Ballroom
  • Full-service catering
  • Ceremonies
  • Salon
  • Jacuzzi
  • Beauty Salon
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Cots
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Family Room
  • Shoe Shine
  • Self Laundry

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Nearby Cities
Hull (5.1 km)
Aylmer (7.2 km)
Gatineau (8.6 km)
Ottawa (21.3 km)
Wakefield (32.0 km)

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