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Les Suites Hotel Ottawa

8.2 | Very Good | #27 out of 65 hotels in Ottawa
MAP

Well-liked downtown Ottawa hotel with indoor pool and suites with kitchen & balcony

Pros
  • Free amenities: Wi-Fi, local calls, newspapers
  • Rooms were clean, very spacious and well equipped
  • The location was excellent--an easy walk to restaurants and shopping and a healthy walk to downtown attractions
  • Staff were attentive, friendly and very helpful
  • Some guests enjoyed sandwiches and breakfast at the café
  • Good value according to some guests
  • Wi-Fi was rated very good
Cons
  • Parking is $22 per night, plus tax
  • Some guests said rooms were a bit dated
  • A few guests found the underground parking tight
Editor's Review
Updated May 29, 2017
Overview
This hotel is located in downtown next to restaurants and shops in the Byward Market district. Parliament Hill is 14 minutes away on foot.

The hotel offers 240 smoke-free rooms and suites on 22 floors with elevator access.

All rooms and suites include these amenities: free Wi-Fi, free local calls, 1 or 2 flat screen HDTVs with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a microwave, (or a full kitchen), a safe, an iron and ironing board, a hair dryer, windows that open, climate control and a private balcony.

Suites offer in addition: 1 or 2 separate bedrooms, 2 TVs, a living room, a dining table, 2 bathrooms, and a washer and dryer.

Amenities available only in some suites: a sofabed, a den, a desk and city views. Accessible rooms are available.

Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed.

Parking is underground with a clearance of 6’ 2”, plus in-out privileges, and costs $22 per night, plus tax. The hotel’s lobby can be accessed directly from the parkade.

Pets are welcome (2) for $35 per pet, per 5-day stay.

Restaurant on site: Presse Café is open for breakfast, lunch and dinner. Room service is available from 4 pm to 10 pm.

Hotel amenities include an indoor pool, a hot tub, a 24-hour fitness centre, a 24-hour business centre, dry cleaning, in-room spa services, a garden courtyard, a 24-hour front desk, ATM, luggage storage, free newspapers, and meeting rooms.

What’s nearby? Major's Hill Park (site of Winterlude activities in the winter, Tulip Festival in the spring and Canada Day festivities in the summer) is an 11-minute walk away. National Gallery of Canada is a 15-minute walk. Rideau Centre is 3 minutes away on foot. University of Ottawa is a 10-minute walk. Ottawa International Airport (YOW) is a 20-minute drive. (All travel times: Google Maps)

Confirmed by the hotel on May 4, 2017: parking information, all rooms offer a balcony

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The Good
Guests were often well pleased with this hotel.

Guests liked the suites. They were very clean, spacious, comfortable and well equipped. Some liked the views of the market and Gatineau Hills from north-facing rooms.

The location was enjoyed. It was an easy walk to the restaurants and shops of Byward Market, near transit and walking distance so much of the downtown. Guests could walk to the Rideau Canal, museums and the Rideau Centre mall.

Staff were very helpful, friendly and attentive.

Guests liked the café on site. It offered excellent gourmet sandwiches, good coffee and was ideal for breakfast.

Guests often appreciated the value provided.

Guests also liked: a 24-hour grocery store and beer store nearby.

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The Bad
Some guests offered suggestions for improvement.

Recent room complaints were: beds, rooms and furniture a bit dated, décor was boring--mostly brown and beige, sheets did not fit the bed and kept coming off, pillows too soft, bed too firm, kitchen could use some crockery and cookware for the oven, no coffee mugs, tiny bowls, toaster didn’t work, pullout couch was uncomfortable, bathroom floor and carpets could have been cleaner, and lighting could have been better.

Noise affected guests on occasion. They cited pedestrian traffic late at night, and construction next door.

Other comments found were: restaurant did not have much seating, parking had tight spaces, was crowded and needed more signs.

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Show Sources
Sources
TripAdvisor.ca ranked the hotel #12 out of 67 Ottawa hotels with an average rating of 4 out of 5 from 1343 reviews.

Expedia.ca rated the hotel 4.1 out of 5 from 1760 reviews.

Booking.com rated the hotel 8.6 out of 10 from 1272 reviews.

Guest Reviews
Rated by Guests
8.2 / out of 10
"Very Good"
Ranked by Guests
#
27 / out of 65
hotels in Ottawa

The average guest rating for Les Suites Hotel Ottawa is 8.2 out of 10 based on 6247 reviews from past guests. This average guest rating ranks Les Suites Hotel Ottawa at #27 out of 65 hotels in Ottawa.

6247
Map Marker Les Suites Hotel Ottawa
130 Besserer Street, Ottawa, ON