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Les Suites Hotel Ottawa

Les Suites Hotel Ottawa is a 3 star hotel in Ottawa, Ontario, Canada 130 Besserer Street, Ottawa, ON, Canada
Estimated Price
$154
CAD
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Guest Reviews
Amenities
Booking Information

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This all-suite hotel is popular with families and extended stay travellers who need more space

Pros 
  • Free WI FI
  • Clean, comfortable rooms according to guests
  • Guests appreciated the well-stocked kitchens
  • Professional, friendly staff, according to guests
  • Conveniently located to a number of attractions, according to guests
Cons 
  • A few guests were bothered by street noise
  • Some guests found the parking expensive
  • Dated decor, according to guests

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Editor's Analysis
Updated on Jul 4, 2012
Overview
Located at the edge of the popular Byward Market, across from the Rideau Centre, this all-suite hotel is popular with extended stay travellers, and with families seeking extra space, laundry and kitchen facilities in their accommodations. On-site amenities include a heated indoor pool, a sauna, a hot tub and a 24-hr gym.

This 240-room hotel has "condominium-sized" suites. Guests can choose from one or two bedroom suites, some of which have two bathrooms as well. All rooms include a full kitchen, ensuite laundry, WI FI, an iron and an ironing board, voicemail and a hairdryer. Parking is available for $17/night and pets are permitted at this hotel for a cost of $35/stay.

This hotel is a 10 minute walk to the Byward Market, which is one of the biggest clusters of restaurants in Ottawa, but guests can dine on site at Press Cafe, open daily from 7:00am-10:00pm.

There are a number of attractions located within a short walk of this hotel, including the Rideau Canal, the National Arts Centre and Parliament Hill, which are all about a 12 minute walk away. The National Gallery of Canada is slightly farther, about a 15 minute walk away up Sussex Drive. MacDonald-Cartier International Airport (YOW) is about 16km, or a 24 minute drive from the hotel (distances and travel time estimates: Google Maps).

Check-in is at 3:00pm, while check-out is at 11:00am.

Confirmed with a front desk agent: WI FI and parking (call date: July 3, 2012).
The Good
According to a number of the comments used for this analysis, convenient location and well-appointed, comfortable rooms contributed heavily to positive guest experience.

Guests commented frequently on the rooms, saying that they were clean, comfortable and sizeable, with good amenities. Guests particularly liked the convenience of having a full kitchen and ensuite laundry, which came in handy for extended stay travellers and for families. Guests also felt that having these amenities in the room added to value received for price paid.

Guests also liked the convenient location of the hotel, and being within walking distance to a wide variety of restaurants and attractions, as well as the business district.

Guests received good service from staff at this hotel, and words like "professional" and "pleasant" were reflective of guest sentiment.

There were a few additional comments from guests who enjoyed the city views from rooms and the pool.

The Bad
While many of the comments used for this analysis were favourable, there were a few common points among the complaints, including disturbance from noise and the fee for parking.

A few guests indicated that they were disturbed by street noise, particularly in the early morning when many commuters were arriving downtown for work.

Some guests felt that the parking fee was excessive, and that the parking lot was tight.

While many guests liked the in-room amenities, several guests felt that the decor in the rooms was dated, and needed to be updated, particularly the furniture.

There were a few peripheral comments on slow elevators, unpleasant odours in the rooms and hard beds.
Confirmed with a front desk agent: WI FI and parking (call date: July 3, 2012).

TripAdvisor.com guest reviewers ranked this hotel #16 out of 62 Ottawa hotels, based on 300 reviews.

Hotels.com guest reviewers rated this hotel 4.2 out of 5, or "excellent", based on 158 reviews.

Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 169 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
8.1
Very Good

#27 out of 67
Guest Rating Explained
Rating: 8.1 / 10 Details

No. of guest reviews: 585
Guest Recommended: Yes
Guest Ranking Explained

Les Suites Hotel Ottawa is #27 out of 67 hotels in Ottawa ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Daniel from Saint Eustache, QC CA rated Les Suites Hotel Ottawa 9 out of 10 on May 27, 2012 Verified Guest Hotel Review

"Les Suites Ottawa"
"Nice place to stay, would recommend it any time, well located."
Hotel review by guest is Positive
Laura from Red Deer, AB CA rated Les Suites Hotel Ottawa 9 out of 10 on September 12, 2010 Verified Guest Hotel Review

"Perfect for down town and spacious suites."
"Excellent location and the cafe express (shop). Value was good because we book in July for September. Parking no cheap but very convenient (in and out many times) Front desk ( 12 am Wed sept 8 ) upon our arrival good Thursday late pm very good, otherwise satisfactory. Would stay again if coming to Ottawa."
Show older reviews
Hotel review by guest is Positive
Alain from Ottowa, ON CA rated Les Suites Hotel Ottawa 8 out of 10 on August 01, 2006 Verified Guest Hotel Review

"The smoke detector kept coming on after I took a shower, even though it wasn't a really hot one. It was in the second bathroom, and I hadn't closed the hallway door. I suppose the steam set it off, but it was extremely annoying. On the other hand, I really enjoyed the balcony, since I could enjoy a cigar on a very sultry night."
Hotel review by guest is Positive
Din-chang from Chung-li, TW rated Les Suites Hotel Ottawa 8 out of 10 on July 04, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Rodney from Arlington, VA US rated Les Suites Hotel Ottawa 9 out of 10 on February 12, 2006 Verified Guest Hotel Review

"Hotel is ideally situated for business and pleasure needs. Short walk to Rideau Center, numerous restaurants, specialty shops as well as the canal is a real bonus. Hotel staff were always very helpful and gave great advice for us tourists. Free internet connection is a really good feature and is as important a selling point as the hotel location. Hotel room - whilst presented clean and tidy was a bit 'tired' Curtains need maintenance and cable TV connnections are worn resulting in variable tv picture quality"
Hotel review by guest is Positive
Verified Guest from Hillsborough, NJ US rated Les Suites Hotel Ottawa 8 out of 10 on November 09, 2003 Verified Guest Hotel Review

Map
Hotel Address: 130 Besserer Street, Ottawa, ON, Canada
This Hotel is in...
Downtown Ottawa
Nearby cities...
Hull (5.3 km)
Aylmer (7.5 km)
Gatineau (8.7 km)
Ottawa (21.0 km)
Wakefield (32.7 km)
This Hotel is Near...
ByWard Market, Ottawa (0.1 km)
Canadian War Museum (2.4 km)
Carleton University (4.7 km)
Casino du Lac Leamy (3.9 km)
Gatineau Airport (14.3 km)

Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • Laundry service
  • Garden
  • Photocopier
  • Desk
  • Office Supplies
  • Meeting Coordinator
  • Full-service catering
  • Custom event planning available
  • Jacuzzi
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Bathtub/Shower Combination
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Vending Machines
  • Self Laundry

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