Les Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel OttawaLes Suites Hotel Ottawa

This all-suite hotel is popular with families and extended stay travellers who need more space

  • Free WI FI
  • Clean, comfortable rooms according to guests
  • Guests appreciated the well-stocked kitchens
  • Professional, friendly staff, according to guests
  • Conveniently located to a number of attractions, according to guests
  • A few guests were bothered by street noise
  • Some guests found the parking expensive
  • Dated decor, according to guests
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated Jul 4, 2012
Located at the edge of the popular Byward Market, across from the Rideau Centre, this all-suite hotel is popular with extended stay travellers, and with families seeking extra space, laundry and kitchen facilities in their accommodations. On-site amenities include a heated indoor pool, a sauna, a hot tub and a 24-hr gym.

This 240-room hotel has "condominium-sized" suites. Guests can choose from one or two bedroom suites, some of which have two bathrooms as well. All rooms include a full kitchen, ensuite laundry, WI FI, an iron and an ironing board, voicemail and a hairdryer. Parking is available for $17/night and pets are permitted at this hotel for a cost of $35/stay.

This hotel is a 10 minute walk to the Byward Market, which is one of the biggest clusters of restaurants in Ottawa, but guests can dine on site at Press Cafe, open daily from 7:00am-10:00pm.

There are a number of attractions located within a short walk of this hotel, including the Rideau Canal, the National Arts Centre and Parliament Hill, which are all about a 12 minute walk away. The National Gallery of Canada is slightly farther, about a 15 minute walk away up Sussex Drive. MacDonald-Cartier International Airport (YOW) is about 16km, or a 24 minute drive from the hotel (distances and travel time estimates: Google Maps).

Check-in is at 3:00pm, while check-out is at 11:00am.

Confirmed with a front desk agent: WI FI and parking (call date: July 3, 2012).
The Good
According to a number of the comments used for this analysis, convenient location and well-appointed, comfortable rooms contributed heavily to positive guest experience.

Guests commented frequently on the rooms, saying that they were clean, comfortable and sizeable, with good amenities. Guests particularly liked the convenience of having a full kitchen and ensuite laundry, which came in handy for extended stay travellers and for families. Guests also felt that having these amenities in the room added to value received for price paid.

Guests also liked the convenient location of the hotel, and being within walking distance to a wide variety of restaurants and attractions, as well as the business district.

Guests received good service from staff at this hotel, and words like "professional" and "pleasant" were reflective of guest sentiment.

There were a few additional comments from guests who enjoyed the city views from rooms and the pool.
The Bad
While many of the comments used for this analysis were favourable, there were a few common points among the complaints, including disturbance from noise and the fee for parking.

A few guests indicated that they were disturbed by street noise, particularly in the early morning when many commuters were arriving downtown for work.

Some guests felt that the parking fee was excessive, and that the parking lot was tight.

While many guests liked the in-room amenities, several guests felt that the decor in the rooms was dated, and needed to be updated, particularly the furniture.

There were a few peripheral comments on slow elevators, unpleasant odours in the rooms and hard beds.

Show Sources
Confirmed with a front desk agent: WI FI and parking (call date: July 3, 2012).

TripAdvisor.com guest reviewers ranked this hotel #16 out of 62 Ottawa hotels, based on 300 reviews.

Hotels.com guest reviewers rated this hotel 4.2 out of 5, or "excellent", based on 158 reviews.

Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 169 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
Very Good

Rated 8.1/10 based on 1169 reviews

Ranked #28 out of 67 hotels in Ottawa

9 out of 10 | Daniel stayed May 27, 2012

"Les Suites Ottawa"

"Nice place to stay, would recommend it any time, well located."


9 out of 10 | Laura stayed September 12, 2010

"Perfect for down town and spacious suites."

"Excellent location and the cafe express (shop). Value was good because we book in July for September. Parking no cheap but very convenient (in and out many times) Front desk ( 12 am Wed sept 8 ) upon our arrival good Thursday late pm very good, otherwise satisfactory. Would stay again if coming to Ottawa."

show older reviews

8 out of 10 | Alain stayed August 01, 2006

"The smoke detector kept coming on after I took a shower, even though it wasn't a really hot one. It was in the second bathroom, and I hadn't closed the hallway door. I suppose the steam set it off, but it was extremely annoying. On the other hand, I really enjoyed the balcony, since I could enjoy a cigar on a very sultry night."


9 out of 10 | Rodney stayed February 12, 2006

"Hotel is ideally situated for business and pleasure needs. Short walk to Rideau Center, numerous restaurants, specialty shops as well as the canal is a real bonus. Hotel staff were always very helpful and gave great advice for us tourists. Free internet connection is a really good feature and is as important a selling point as the hotel location. Hotel room - whilst presented clean and tidy was a bit 'tired' Curtains need maintenance and cable TV connnections are worn resulting in variable tv picture quality"

Map Marker Les Suites Hotel Ottawa
130 Besserer Street, Ottawa, ON