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Holiday Inn & Suites Ottawa West - Kanata

8.8 | Very Good | #12 out of 65 hotels in Ottawa
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Popular Ottawa hotel near Canadian Tire Centre with well-liked restaurant and indoor pool

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, newspapers
  • Rooms were clean, well maintained with comfy beds
  • Location was handy to Hwy 417, Canadian Tire Centre, restaurants and shopping
  • Staff were warm, friendly and helpful
  • Many guests liked the breakfast and other dining on site
  • Wi-Fi was rated as very good
Cons
  • A few guests thought the room rates were expensive
  • Parking lot was sometimes full
Freebies
Free Wi-Fi
Free Parking
Free Internet
Editor's Review
Updated May 12, 2017
Overview
This hotel is located just off Hwy 417 at Centrum Shopping Centre with mall, restaurants, cinema and big box shopping right next door. Ottawa’s city centre is a 20-minute drive.

The hotel offers 152 smoke-free and pet-free rooms on 9 floors with elevator access. 

All rooms include free Wi-Fi, free wired Internet, a 32" LCD TV with cable, a coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, an iron and ironing board, a hair dryer, windows that open and climate control. 

Some rooms include a sofabed, a separate bedroom, a wet bar, a safe, bathrobes and a 1-person jetted tub.

Rooms are furnished with 1 or 2 double beds, 1 or 2 queen beds or 1 king bed.

Free parking is available on site.

Free breakfast is included with some rates.

Restaurant on site: Graffiti’s Italian Eatery offers casual fine dining Venetian style and is open for breakfast, lunch and dinner. 

Hotel amenities include an indoor pool, a hot tub, a fitness centre (open 24 hours Sunday - Thursday and from 5:30 am to 11 pm Friday and Saturday), a 24-hour business centre, a guest laundry, free newspapers and meeting rooms.

What’s nearby? Canadian Tire Centre is a 5-minute drive away. Downtown Ottawa (Byward Market, Rideau Canal,Parliament Hill) is a 19-minute drive. Ottawa International Airport (YOW) is 23 minutes away by car. (All travel times: Google Maps)

Confirmed with the hotel on February 28, 2016: jetted tub fits one person, some rooms include breakfast
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The Good
Many guests really enjoyed their stays at this comfortable and friendly hotel. 

Guests liked the room.They were clean and spacious, bright and modern with comfy beds. 

Guests liked the location. It was just off the highway, offering easy access to Ottawa business offices, Canadian Tire Centre and the mall and restaurants next door.

The staff added to guests' enjoyment. They were warm, friendly, professional and accommodating.

The restaurant on site served very good food and was well liked.

Some found good value with free parking and Wi-Fi included.

Guests also liked: fun times at the pool, and a good gym.
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The Bad
Some guests offered suggestions for improvement.

Recent room complaints found were: room was small and cramped, sofabed was uncomfortable, can't see TV from the sofa or desk while working, shower curtain is too short, no outlets near the bed for charging, mattress too soft, poor lighting in the bathroom and dim in-room lighting.

Other comments found were: room rates seem expensive, hard to find parking on a busy night, no free breakfast and pool is small and crowded.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #16 out of 70 Ottawa hotels.

Booking.com guest reviewers rated this hotel 8.7 out of 10 based on 142 reviews.

Expedia.ca guest reviewers rated this hotel 4.4 out of 5 based on 266 reviews.


Guest Reviews
Rated by Guests
8.8 / out of 10
"Very Good"
Ranked by Guests
#
12 / out of 65
hotels in Ottawa

The average guest rating for Holiday Inn & Suites Ottawa West - Kanata is 8.8 out of 10 based on 1432 reviews from past guests. This average guest rating ranks Holiday Inn & Suites Ottawa West - Kanata at #12 out of 65 hotels in Ottawa.

1432
Map Marker Holiday Inn & Suites Ottawa West - Kanata
101 Kanata Avenue, Ottawa, ON