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Holiday Inn Express Hotel & Suites Ottawa Airport

8.9 | Very Good | #10 out of 63 hotels in Ottawa
MAP

Ottawa airport hotel 5 min to YOW with indoor pool & free: shuttle, parking, hot breakfast 

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, airport shuttle, local calls, newspapers
  • Rooms were spacious, clean, and quiet with comfy beds
  • Location was an easy walk to restaurants and convenient to the airport and EY Centre
  • Staff were polite, accommodating and friendly
  • Guests often enjoyed the free buffet breakfast
  • Airport shuttle service was quick and convenient
  • Wi-Fi was rated very good
Cons
  • Airport shuttle runs limited hours
  • Some guests found the pool a little small
Freebies
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
Free Internet
Editor's Review
Updated May 12, 2017
Overview
This hotel is located next door to the Infinity Convention Centre and a 5-minute drive from the Ottawa International Airport (YOW). Downtown Ottawa is 18 minutes by car.

The hotel has 91 smoke-free and pet-free rooms over 4 floors with elevator access.

All rooms include free Wi-Fi, free wired Internet, free local calls, a 32”flat screen TV with cable, a Keurig coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, iPod docking, an iron and ironing board, a hair dryer, and climate control.

Some rooms include a sofabed, 2 TVs, open-concept bedroom, a living area, a fireplace, a mini-kitchen (mini-fridge, microwave, sink) and a 2-person hot tub. Accessible rooms are available.

Rooms are furnished with 1 or 2 queen beds or 1 king bed. 

Free parking is available on site.

A free airport shuttle runs weekdays from 5 am to 11 pm and weekends from 6 am to 11 pm. In the mornings the shuttle runs every half hour and on demand during non-busy periods.

Extended parking is available for $10 plus tax per night.

Free hot breakfast is served from 6:30 am to 9:30 am each day. Coffee is provided free in the lobby.

There is no restaurant on site, but guests will find Lone Star Texas Grill and Royal Oak restaurant a 2-minute walk away.

Hotel amenities include an indoor pool, a fitness centre (5 am to 11 pm), a business centre, dry cleaning, a 24-hour guest laundry, a 24-hour front desk, ice/vending machines, ATM, safety deposit boxes, free newspapers and meeting rooms.

What’s nearby? Guests will find big box shopping, cinema and restaurants a 5-minute drive east of the hotel at South Keys Shopping Centre. EY Centre or Uplands Research is a 22-minute walk or 3-minute drive. Nepean Sportsplex is a 12-minute drive. University of Ottawa is a 17-minute drive. Parliament Hill, Byward Market, Rideau Canal and National Arts Centre are all 18 minutes away by car. Mont Cascades offers skiing and hiking trails 45 minutes away by car. (All travel times: Google Maps)

Confirmed with the hotel on Apr 22, 2017: extended parking rates

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The Good
Guests found this a comfortable and pleasant hotel, perfect for accessing the airport and nearby points of interest.

Rooms were well liked. They were clean, quiet and spacious with comfortable beds and good temperature control.

The location was an easy walk to good restaurants and convenient to the airport and the airport park and fly lot. Some found it offered easy access to downtown and enjoyed the area for being quiet.

Staff were described as polite, accommodating and friendly. Guests often were pleased at being allowed a late check out when they had arrived late.

Guests often enjoyed the free breakfast. They said it was well stocked and very good.

The free shuttle service was described as convenient and efficient.

Guests also liked: coffee in the lobby, and electric plugs on lamp base next to the bed.

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The Bad
Some guests had negative feedback.

Recent room complaints were: blackout blinds did not close fully allowing light in, and mattress was a little hard.

Noise affected some guests on occasion. They complained about loud heating units, doors opening and closing and cleaning staff.

Guests who were not aware that the shuttle did not run 24 hours sometimes had to take a taxi for early morning flights.

Other comments found were: pool was small, gym was small with limited equipment, side exit door did not close fully, empty pop machine, no hot tub, ice machine and some laundry room machines were out of order and breakfast started too late for early risers.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.8 out of 10 from 185 reviews.

TripAdvisor.ca
guest reviews ranked the hotel #25 out of 67 Ottawa hotels with an average rating of 4.5 out of 5 from 324 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 from 326 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.9 / out of 10
"Very Good"
Ranked by Guests
#
10 / out of 63
hotels in Ottawa

The average guest rating for Holiday Inn Express Hotel & Suites Ottawa Airport is 8.9 out of 10 based on 1892 reviews from past guests. This average guest rating ranks Holiday Inn Express Hotel & Suites Ottawa Airport at #10 out of 63 hotels in Ottawa.

1892
Map Marker Holiday Inn Express Hotel & Suites Ottawa Airport
2881 Gibford Drive, Ottawa, ON