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Well-liked suites with full kitchens, balconies and separate bedrooms in Ottawa's downtown

Pros
  • Free amenities: Wi-Fi, breakfast, local calls
  • Location ideal to downtown restaurants, shopping, attractions and close to the airport
  • Wi-Fi was rated as good overall by reviewers
  • Guests thought the rates were reasonable
  • Many were satisfied with the free breakfast
  • Suites had well-equipped kitchens, were clean and spacious
Cons
  • Parking is $14 per night
  • Slow elevators and slow breakfast service
  • On occasion guests were disturbed by noisy neighbours
  • Kitchen utensils sparse in some of the suites said guests
Freebies
Free Wi-Fi
Free Breakfast
Editor's Analysis
Updated Dec 21, 2015
Overview
This hotel provides budget, condo-style units in the heart of downtown Ottawa in walking distance of Byward Market (20 minutes) and Elgin Street's dining and entertainment district (6 minutes). The Rideau Canal paved trail system provides a quiet place for walks and a run, 6 minutes away on foot.   

The smoke-free hotel caters to short- or long-term stays and has 218 suites on 11 floors. All units include free Wi-Fi, free local calls, a flat screen TV with cable, a full kitchen, a small dining table, a desk, an iron and ironing board, a hair dryer, and climate control. Rooms are furnished with 2 double beds, or 1 or 2 king beds. Room extras include a sofabed, 1 or 2 separate bedrooms, a second TV and a balcony.

Outdoor parking is available on site for $14 per day. Pets (2) are welcomed for $25 per pet, per day up to a maximum cost of $150. Weight, size and breed restrictions may apply.

Free breakfast is available to all guests and includes make-your-own waffles, fresh fruit, juice and coffee.

Hotel amenities include a business centre, a fitness centre, a guest laundry, safety deposit boxes and meeting rooms. Housekeeping is provided weekly and guests may obtain fresh towels and linens at the front desk as needed. Extra housekeeping services may be obtained for an added cost.

The National Arts Centre, on Elgin street, features performances of the National Orchestra, ballet, opera, and theatre, a 9-minute walk from the hotel. The Parliament buildings are about a 16-minute walk north on Elgin Street. Across the Rideau Canal, via the Laurier Bridge, tourists will find the Rideau Centre (shopping mall), Shaw Centre and the Byward Market (all-season farmer's market, boutiques, and restaurants). This area is a 12-minute walk from the hotel. Ottawa International Airport (YOW) is an 18-minute drive, without traffic. (All travel time estimates: Google Maps)

Confirmed with the front desk on December 20, 2015: no pay-per-view movies, but the hotel offers cable channels, no restaurant, hot tub or sauna on site any longer
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The Good
Recent guests really enjoyed their stay and gave good scores to the hotel.

They liked having a small apartment for the price of a budget hotel room. The hotel has recently updated its units and guests found them to be clean, with well-equipped kitchens and comfortable beds.

Guests found the location excellent, close to public transit and in walking distance of many downtown attractions including restaurants and pubs on Elgin Street, Parliament Hill and the Rideau Centre. A few guests were also pleased with its proximity to the airport.

The staff were described as welcoming, friendly and courteous. One recent guest was impressed to get a welcoming email prior to the stay, and an email after the stay to inquire how the stay was.

Some guests mentioned enjoying the fitness room and the free breakfast offered and many appreciated having parking on site. One guest reported, "Good parking right behind hotel (if you find a space early enough) and in basement garage."
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The Bad
Although the hotel was pleasing and appreciated as a good value to many, some guests complained about a few minor issues that affected their stay.

Recently one of the elevators broke down and guests found the one remaining elevator slow and small.

A few guests complained about the parking being tight and limited. 

Wi-Fi was slow and intermittent for some guests.

Guests said they had to wait to make their waffle which made breakfast go slowly, as there was only one waffle maker. 

A few guests said that their kitchen came with almost no utensils, but advised that there was a dollar store nearby for acquiring some.

On occasion, guests complained of noise disturbances from neighbouring rooms and the hallways.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 92% of 910 guests recommending the property.

Booking.com gave this hotel an average score of 7.8 out of 10, from 155 reviews.

TripAdvisor.ca ranked this hotel #41 out of 68 properties in Ottawa, based on 410 guest reviews.





Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.5
Good
#
39 / out of 63
hotels in Ottawa

Rated 7.5/10 based on 3033 reviews

Ranked #39 out of 63 hotels in Ottawa

3033
Map Marker Extended Stay Canada - Ottawa
141 Cooper Street, Ottawa, ON