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Embassy West Hotel and Conference Centre

Embassy West Hotel and Conference Centre is a 3 star hotel in Ottawa, Ontario, Canada 1400 Carling Avenue, Ottawa, ON, Canada
Estimated Price
$105
CAD
Photo 1 - Embassy West Hotel and Conference Centre, 1400 Carling Avenue, Ottawa, ON, Canada Show All Photos
Guests praised the clean rooms, across the street from the Westgate Shopping Centre
Pros 
  • Free Wi-Fi, free parking
  • Clean rooms, according to guests
  • Guests liked this hotel's proximity to the Civic Hospital and to Highway 417
  • Guests liked this hotel's price point
Cons 
  • Uncomfortable beds, according to guests
  • Guests said decor was aging
  • Some guests were disappointed that there was no breakfast included with the room rate

Other Hotels in the Area
Travelodge Hotel and Convention Centre - Ottawa West (0.0 km)
BEST WESTERN PLUS Macies Hotel (0.5 km)
Sunnyside Bed and Breakfast (3.7 km)
Algonquin College Residence (3.9 km)
Chateau Cartier Resort (4.2 km)
Travelodge Ottawa Downtown (4.3 km)
Albert at Bay Suite Hotel (4.4 km)
Radisson Hotel Ottawa Parliament Hill (4.5 km)
The National Hotel and Suites Ottawa (4.6 km)
Delta Ottawa City Centre (4.6 km)
Holiday Inn Plaza la Chaudiere (4.6 km)
Minto Suite Hotel (4.7 km)

This Hotel is in...
Nepean

This Hotel is Near...
Gatineau Airport (20.4 km)
Ottawa Airport (8.9 km)

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Editor's Analysis
Updated on Feb 12, 2013
Overview
Located about a 5-minute drive from Dow's Lake (the beginning of the Rideau Canal skateway in the winter, running/walking trails, outdoor patios, boat and bike rentals in the summer) and is well-suited for travellers who would like to be near outdoor recreation activities.

This hotel shares space with a seniors residence (some floors are part of the residence, some are hotel rooms for rent). All of the hotel rooms have free Wi-Fi, a mini-fridge, a microwave, a 32" LCD TV, coffee service and an iron and ironing board. Rooms are furnished with queen or double bed(s). Pets are not allowed at this hotel.

There is an on-site restaurant that serves breakfast. There are also a number of restaurants within a 5-minute drive of this hotel. Free parking is available on site.

Shopping is a 5-minute walk away at the Westgate Shopping Centre. The Civic Hospital is under a 5-minute drive away. Downtown Ottawa (which is home to the Byward Market, Rideau Canal and Parliament Hill) is under a 10-minute drive away. For air travellers, the MacDonald-Cartier Airport (YOW) is just under a 20-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: January 31, 2013).
The Good
There seemed to be a balance between negative and positive comments in reviews used for this analysis. Guests were most pleased with the hotel's location and with the cleanliness of the rooms.

Guests liked this hotel's proximity to the Civic Hospital (under a 5-minute drive, just over a 10-minute walk) and to Highway 417 (under a 5-minute drive) and said that it was easy to locate.

Guests described rooms as clean, comfortable and well-maintained. Guests liked the convenience of having a mini-fridge and a microwave in their rooms.

The price point was attractive to a number of guests who said that they felt that they had received good value for the price paid.

Staff were very friendly and helpful. Guests said that the check-in process was smooth and that staff were flexible in accommodating early check-in requests.

The Bad
The reviews used for this analysis seemed to be evenly split between negative and positive comments. Guests typically did not like the beds or the aging decor.

A number of guests complained about uncomfortable, sagging mattresses and suggested that they needed to be replaced.

A few guests said that this hotel was showing its age, and that updates were in order. Furniture, pillows and linens were mentioned specifically

Some guests were disappointed that there was no breakfast included with the room rate.

This hotel shares space with a senior's residence, which a few guests were not expecting, and found it unusual.

A couple of guests said that Wi-Fi signals were weak and spotty.
TripAdvisor.com guest reviewers ranked this hotel #50 out of 62 Ottawa hotels based on 61 reviews.

Expedia.ca guest reviewers rated this hotel 3.3 out of 5 based on 136 reviews.

Booking.com guest reviewers rated this hotel 7.5 out of 10 based on 100 reviews.

The author called the hotel on January 31, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews

6.4
Fair

#52 out of 58
Guest Rating Explained
Rating: 6.4 / 10
No. of guest reviews: 421
Guest Ranking Explained

Embassy West Hotel and Conference Centre is #52 out of 58 hotels in Ottawa ranked by the ratings provided by guests.

Hotel Address: 1400 Carling Avenue, Ottawa, ON, Canada

Overview & Amenities


Embassy West Hotel and Conference Centre

Amenities
  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Non-Smoking Rooms
  • Banquet Facilities
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Photocopier
  • Desk
  • Internet Connection (wireless)
  • Towels
  • Shower
  • Cots
  • Free Parking

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Nearby Cities
Gatineau (6.1 km)
Gatineau (12.6 km)
Kemptville (41.5 km)
Arnprior (51.9 km)
Smiths Falls (61.9 km)

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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