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Guest Reviews
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6.5
Fair
#37 out of 39
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Guest Rating Explained
Rating: 6.5 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.1 |
| Cleanliness: |
6.1 |
| Location: |
6.8 |
| Comfort: |
6.0 |
| Service: |
7.1 |
| Value: |
6.2 |
Details
No. of guest ratings: 16
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #37 out of 39 hotels in Ottawa ranked by guests.
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Wilfried from Antwerpen, BE stayed on June 04, 2006
"Not worth to be on your list: far away from everything, old fashined, no service. We have never seen so bad for such a average price."
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Clinton from Savannah, GA US stayed on May 15, 2006
"The wireless Internet access didn't work weel and needed a call to Ihotel to reset my computer. Staff at the hotel didn'know what to do to fix it although they were very confident.
Movies didn't work in the room, front desk said that they would sned someone to fix it but it never did work but no explanation ws forthcoming.
Clint from Savannah"
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Russell from Rochester, NY US stayed on October 05, 2005
"The reservation was for a non smoking room and 2 beds and what I got was a smoking room with one bed. Fortuanatley being by myself I was able to stand the smell. The breakfast was great and the elevators were somehat small but worked fine. Overall I would stay again mainly for the breakfast but would request a non smoking room as reserved otherwise I would leave.
Thanks."
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John from Markham, ON CA stayed on September 05, 2005
"The experience was good, unfortunately a weekend soccer tournament was being held and the rowdiness ran late into the night. If it wasn't for that, we would have had a better experience.
John Baglieri"
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Susan from Brockville, ON CA stayed on August 21, 2005
"The dining room food was fantastic. Nice touch having free breakfast buffet and not just continental breakfast. For an older hotel, it was very nice."
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Florence from Hants County, NS CA stayed on June 18, 2005
"The restaurant was very cool during the evening."
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Jennifer from Brockville, ON CA stayed on June 17, 2005
"Our room was not clean, we found old half empty bottles of pop (sprite and coke) in the room and wrappers from chips stuffed in a drawer. The restaruant was actually the only high point, they had an excellent selection for breakfest.
I would not stay there again though because of the condition of our room or recommend anyone else to stay there.
Thanks"
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Erin from Raynham, MA US stayed on June 06, 2005
"Don't let them touch your credit card, I was came home to 2, possibly 3 extra charges on my card. My room had a FILTHY floor, the pool wasn't open yet (when we were told it would be - and it was 90 degrees out all week), the curtains were slashed and so were the blankets on the beds, the ironing board was broken. I will NEVER stay at a place like this again."
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Julie from Canberra, AU stayed on October 08, 2004
"They need to pay a bit more attention to cleaning"
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Peter from Exeter, ON CA stayed on August 30, 2004
"Great that we could leave the car and for this reason we shall be using your facility again.
Thanks"
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Overview & Amenities
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The Embassy West Hotel offers moderately priced accommodations in Ottawa, Ontario, approximately one mile from Ottawa River Parkway, about two miles from Bayshore Shopping Mall, and five miles from downtown. The property's amenities include an outdoor swimming pool, sundeck, restaurant, room service, lounge, valet laundry, free weekday newspapers, free local calls, and free parking. Each room includes a coffeemaker, iron, ironing board, Sony Playstation access, TV, and telephone with voicemail.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
banquet facility bar
conference room dataport
handicap facilities lounge
meeting room non-smoking rooms
restaurant
chargeable facilities -
fitness center
parking facilities -
outdoor parking complimentary
public area facilities -
modem lines in room
Additional onsite facilities -
cocktail lounge * complimentary wireless internet
powered by broadstreet available in lobby restaurant
and lounge * new fitness center
Off-site facilities -
general facilities -
bank barber/beauty shop
restaurant
Additional offsite facilities -
shopping centre * liquor store * car rental desk * drug
store * movie theatre * florist * grocery store *
hospital
Meeting and convention facilities -
Attraction Info
Dining Info
Recreation Info
On-site recreation -
Onsite recreational activities -
-seasonal outdoor pool and sundeck
Room Type Descriptions
Room amenities for all rooms -
room amenities -
120 ac / air conditioning / am/fm alarm clock / bath
tub / bathrobe / bathroom amenities / cable/satellite
tv / coffee/tea maker / color tv / connecting room /
cribs / desk / direct dial telephone / electrical
outlet at desk / free local telephone calls / free
newspaper / hairdryer / handicapped room/facilities /
in-room movies / iron/ironing board / microwave / no
smoking room / private bath or shower / radio /
refrigerator / refrigerator ice maker / remote control
tv / rollaway beds/cots / room game system / safe /
self-controlled heating/cooling / shower / smoke
detector / stove / telephone / television
technology -
dataport / fax machine / high speed internet access /
two line telephone / voice mail
chargeable amenities -
analog dial up dataport nbr of rooms - 121
wireless net in public broadstreet
miscellaneous -
closets / phones
room amenities for handicap rooms -
bathtub seat / closed-caption tv / rails in bathroom /
safety bar in shower / wheelchair accessible
c1k -
max occupancy - 3
max nbr of rollaways - 0
room description -
executive smoking room with 1 king bed.. full
bathroom.. desk with double line speaker dataport
telephone.. voicemail.. mini-fridge.. microwave..
coffeemaker.. iron and board.. 25 inch cable tv..
in-room movies and sony playstation.. bathrobe..
delivered newspaper.. renovated in 2001.
c1q -
max occupancy - 3
max nbr of rollaways - 0
room description -
deluxe smoking room with 1 queen bed.. full bathroom..
desk with double line speaker dataport telephone..
voicemail.. mini-fridge.. microwave.. coffeemaker..
iron and board.. 25 inch cable tv.. in-room movies and
sony playstation.. delivered newspaper.. renovated in
2001.
c2d -
max occupancy - 5
max nbr of rollaways - 0
room description -
standard smoking room with 2 double beds.. spacious
room.. full bathroom.. dataport telephone.. voicemail..
coffeemaker.
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Booking Information
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The hotel you have selected -- Embassy West Hotel -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Embassy West Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Embassy West Hotel computer reservation system in Ottawa, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Embassy West Hotel. For your comfort and peace of mind, you may even.
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