Canadian Hotel Guide - Guide to Hotels in Toronto, Ontario, Canada

Home Hotels by Province Hotels by Major City Reservation Review / Edit Help About Us Book Online or Call 1-800-359-6279
Navigate: Home > Ontario Hotels > Ottawa Hotels > Embassy Hotel and Suites

Embassy Hotel and Suites

Embassy Hotel and Suites is a 3 star hotel in Ottawa, Ontario, Canada 25 Cartier Street, Ottawa, ON, Canada
Estimated Price
$119
CAD
Photo 1 - Embassy Hotel and Suites, 25 Cartier Street, Ottawa, ON, Canada Show All Photos
Large guest suites with kitchenettes, friendly staff and free WiFi
Pros 
  • Spacious suites according to some guests
  • Many guests liked that the hotel was near attractions, restaurants and shops
  • Some guests thought that the staff were pleasant and helpful
  • Rooms feature a kitchenette
  • Free wireless Internet in the public areas and free newspapers
Cons 
  • Some complaints of poor maintenance and cleanliness
  • A few guests thought that the heating systems were loud
  • Limited parking space according to some guests

Other Hotels in the Area
Holiday Inn Hotel & Suites Downtown (0.0 km)
Extended Stay Deluxe Ottawa - Downtown (0.1 km)
Cartier Place Suite Hotel (0.1 km)
The Business Inn (0.3 km)
Lord Elgin (0.4 km)
Residence Inn Ottawa Downtown (0.4 km)
Hotel Indigo (0.5 km)
Novotel Ottawa (0.5 km)
Inn on Somerset (0.5 km)
Capital Hill Hotel & Suites (0.6 km)
ARC The Hotel (0.6 km)
The Westin Ottawa (0.7 km)

This Hotel is in...
Downtown Ottawa

This Hotel is Near...
Gatineau Airport (14.9 km)

Related Sites:

 You should let others know this page is helpful by clicking the +1 button

Book Online! Check Rooms & Rates

Check-in:
Check-out:
Rooms:1 Adults:2 Kids:0
Number of Rooms:
Number of Adults: (per room)
Number of Children: (per room)

Cancel

Tip: Book online! It's faster than by phone, and 100% secure.


Editor's Analysis
Updated on Mar 9, 2012
Overview
The Embassy Hotel and Suites is located approximately 850m or 3 minutes by car from Centretown in Downtown Ottawa. This area is home to several restaurants, shops, as well as plenty of entertainment. Other area attractions near the hotel include the Rideau Canal and Ottawa City Hall. Ottawa International Airport is 14.4km or 23 minutes by car from the hotel (Google Maps).

Property amenities include a sauna, a fitness centre, an on-site restaurant, a bar and lounge area, a business centre, a meeting room and audio-visual equipement. The hotel offers room service, laundry services, free wireless Internet in the public areas, complimentary newspapers and multilingual staff. 

The Embassy Hotel and Suites features 130 guest rooms and 11 floors. Room amenities include a kitchenette, a microwave, a coffee maker, a clock radio, an iron, an ironing board, cable television and a safe. Local calls are free, but there is a fee for wireless Internet in the guest rooms. 
The Good
The majority of guests spoke highly of the hotel's location, as well as the size of the guest rooms and the staff.

The location of the Embassy Hotel and Suites received many praises from guest reviewers. The hotel was described as "being close to everything," and a few guests began their reviews with "location, location, location." The hotel is approximately 7 minutes by car from Rideau Centre in downtown Ottawa (Google Maps), and several guests appreciated the closeness to downtown area attractions, shopping, restaurants and the Rideau Canal.  

The rooms were spacious and "well-equipped" according to some guests. Many guests liked that the hotel's kitchenette featured plenty of cupboard space and some guests felt that the bathrooms were sizable. 

The staff were liked by many guest reviewers and some guests described them as "pleasant," "friendly," and "accommodating."

The Bad
There were a few complaints regarding the hotel's maintenance and cleanliness. 

The primary cleaning complaint was dirty carpets in some of the guest rooms and corridors. Additionally, some guests complained of chipped paint throughout the hotel, worn carpets in their rooms, as well as dated furniture. A few guests had an issue with the condition of the kitchenette and they felt that the sinks, ovens and refrigerators needing updating.

The heating systems were a bit loud according to some guest reviewers, and there were numerous complaints regarding the parking lot. The parking area apparently filled up quickly, which forced many guests to locate street parking near the hotel. 
Booking.com average guest ratings were 7.9 out of 10 points. 

CanadianHotelGuide.com guest ratings averaged 7.4 out of 10 points.

TripAdvisor.com ranked the hotel #38 out of 59 hotels in Ottawa. Guest reviews averaged 3.5 out of 5 points. 
Editor's Analysis by Valencia H.
Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.


Guest Reviews

7.3
Good

#43 out of 57
Guest Rating Explained
Rating: 7.3 / 10 Details

No. of guest reviews: 554
Guest Recommended: Yes
Guest Ranking Explained

Embassy Hotel and Suites is #43 out of 57 hotels in Ottawa ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
Verified Guest from Kingsston, ON CA rated Embassy Hotel and Suites 9 out of 10 on September 23, 2012 Verified Guest Hotel Review

"Army run 2012"
"If I had known that the room has a full kitchen we would have brought food from home to cook the morning after the run. It was perfect for the location to the run right behind the city hall in Ottawa. Just perfect."


Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Michel from Orleans, ON CA rated Embassy Hotel and Suites 8 out of 10 on July 29, 2012 Verified Guest Hotel Review

"Very nice location"
"We rented a room with a Queen bed and it was more a double bed; so our sleep was not the best because of the size of the bed. I would strongly suggest the King size rather than the supposedly Queen size. The Italian restaurant across from the hotel is to died for!!"


Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Eusebe catheryne from Laval, QC CA rated Embassy Hotel and Suites 9 out of 10 on July 15, 2012 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Maynooth, ON CA rated Embassy Hotel and Suites 7 out of 10 on January 24, 2012 Verified Guest Hotel Review

"needed some work"
"The room was sufficient for what I was needing. Close to restaurants. The closet doors were not well attached and actually would have been dangerous if we had tried to use those closets. Desk staff very pleasant."


Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Unknown
Ypete from Oakville, ON CA rated Embassy Hotel and Suites 7 out of 10 on November 30, 2011 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Elisabeth from Essex Junction, VT US rated Embassy Hotel and Suites 7 out of 10 on October 01, 2011 Verified Guest Hotel Review

"great location"
"We got a terrific deal. The location was perfect. The suite was way beyond what we expected. However, there was a constant loud hum from a motor which made the overall experience unpleasant. Also, it seems a bit cheap of a hotel of this quality to charge a fee for internet service."


Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Petra from Waterloo, ON CA rated Embassy Hotel and Suites 8 out of 10 on September 16, 2011 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Stanley from Guelph, ON CA rated Embassy Hotel and Suites 6 out of 10 on September 04, 2011 Verified Guest Hotel Review

"Location, location,location close to everything good!!! Easy to get to from the highway"

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Burlington, ON CA rated Embassy Hotel and Suites 10 out of 10 on July 31, 2011 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Ladysmith, BC CA rated Embassy Hotel and Suites 7 out of 10 on May 15, 2011 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Lucila from Toronto, ON CA rated Embassy Hotel and Suites 7 out of 10 on February 21, 2011 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Alket from Toronto, ON CA rated Embassy Hotel and Suites 9 out of 10 on October 16, 2010 Verified Guest Hotel Review

"The kitchen were great with fully loaded and the space off the room and living room was the most comfortable."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Wan from Oakville, ON CA rated Embassy Hotel and Suites 8 out of 10 on September 01, 2010 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Erin from Brownsburg-chatam, QC CA rated Embassy Hotel and Suites 8 out of 10 on August 08, 2010 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Mike from Ottawa, ON CA rated Embassy Hotel and Suites 8 out of 10 on August 03, 2010 Verified Guest Hotel Review

"I would stay there again."
"I find the room a little warm on the 11th floor. [1108]"


Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Brian from Grimsby, ON CA rated Embassy Hotel and Suites 7 out of 10 on July 02, 2010 Verified Guest Hotel Review

"Cool stay in Ottawa."
"The hotel would have got a Very Good rating but we had an issue with the air conditioning, it was too cold and we could not adjust the temperature. Even maintenance stated as we stayed in a room ending in 01 we were right beside the air vent that cools the building. The other issue the hotel closed the restaurant on Canada Day, I thought that was odd but the room was nice, clean and we liked having a kitchen in the room."


Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Annapolis, MD US rated Embassy Hotel and Suites 8 out of 10 on June 12, 2010 Verified Guest Hotel Review

"Great place to stay in Ottowa"
"GOOD: Excellent location. Everything is in walking distance. Hotel staff extremely helpful. Loved the kitchen and size of the room. CAN IMPROVE: Softer bedding. Room temperature controller did not work--room was a bit cold."


Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Mary jane from Iqaluit, NU CA rated Embassy Hotel and Suites 7 out of 10 on April 30, 2010 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Rick from Milton, ON CA rated Embassy Hotel and Suites 8 out of 10 on February 15, 2010 Verified Guest Hotel Review

"Neat location, about 400 metres from the Rideau Canal / World's Longest Skating Rink. Underground parking for a reasonable fee. Nice flat screen TV and other perks in my suite. Helpful staff. I didn't take advantage of the sauna or gym, so I'll leave that for another reviewer."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Daniela from Jerusalem, IL rated Embassy Hotel and Suites 10 out of 10 on February 11, 2010 Verified Guest Hotel Review

"The hotel exceeded my expectations. The room, or should I say suite, was spacious and very well equipped. The service was friendly, fast, and went the extra mile. I needed e.g. some print-outs and they told me to send the files per email and they would print them out for free - and they did within minutes! The location is very central, but on a quiet street. I plan to come again and have already recommended it to my colleagues in Toronto."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Simona from London, ON CA rated Embassy Hotel and Suites 7 out of 10 on December 20, 2009 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Chatham, ON CA rated Embassy Hotel and Suites 7 out of 10 on November 11, 2009 Verified Guest Hotel Review

"The room itself was very clean and well done. We did enjoy the restaurants in the hotel that evening and the next morning. The service there was excellent."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Andre from Quebec, QC CA rated Embassy Hotel and Suites 7 out of 10 on August 27, 2009 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Unknown
Gerson from Searborough, ON CA rated Embassy Hotel and Suites 5 out of 10 on August 09, 2009 Verified Guest Hotel Review

"I asked about parking and i was told that it is limited. i was never informed that there is a $10/day fee. the bathroom door was rotting from the inside...looks like water damaged and it was really an eye sore and unsanitary-looking. otherwise everything else is fine and the cleaning ladies were really excellent."

Was this review helpful? Click 
 to recommend this page to others.
Show older reviews
Hotel review by guest is Positive
Linda from Spencer Port, NY US rated Embassy Hotel and Suites 10 out of 10 on August 26, 2006 Verified Guest Hotel Review

"We were so happy to have the kitchen with everything we needed right down to wine glasses, lots of cuboard space so when the groceries came in they were all neatly stored. The closet space was marvelous, even the suitcases could be stowed out of sight. It really felt like our home away from home. It's in such a great area, minutes from Parliament Hill, the canal path, the market. We came to Ottawa to ride our bikes and can't wait to come back, didn't need to use the car at all. We definitly will be coming back to stay at Embassy Hotel and Suites."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Wetaskiwin, AB CA rated Embassy Hotel and Suites 8 out of 10 on June 23, 2006 Verified Guest Hotel Review

"We enjoyed the suite because it was large and very comfortable for the seven of us!"

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Dustin from Winnipeg, MB CA rated Embassy Hotel and Suites 9 out of 10 on May 21, 2006 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Sara from Wayne, ME US rated Embassy Hotel and Suites 7 out of 10 on November 01, 2005 Verified Guest Hotel Review

"The hotel is definitely "older", and shows it's age. The rooms were very clean and big. Nice kitchen if you wanted to eat in. We were in Ottawa to walk and explore the city. The Embassy Suites Hotel was in a perfect location for that!Very convenient for walks to the Parliment buildings, the market, bridge to Quebec, and lots of restaurants on Elgin Street. I would recommend this hotel to anyone who isn't fussy about being pampered at their hotel, but wants a clean, comfortable, room and bed for the duration of their stay."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Stuart from Chester, GB rated Embassy Hotel and Suites 8 out of 10 on September 23, 2005 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
David from Junction Hill, NW AU rated Embassy Hotel and Suites 8 out of 10 on September 18, 2005 Verified Guest Hotel Review

"Our room on the top floor (11th) was very noisy from machinery on the roof and disturbed my wife's sleep significantly. The machinery seemed to stop and start. This was not noticeable on the lower floors where my sister-in-law was."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Adriana from Mexico D.f., MX rated Embassy Hotel and Suites 10 out of 10 on August 31, 2005 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Charlie from Iqaluit, NU CA rated Embassy Hotel and Suites 8 out of 10 on July 15, 2005 Verified Guest Hotel Review

"We really enjoyed oure stay at Embassy hotel and we are looking forward to go back stay there agian. Charlie from Iqaluit."

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Sheila from Brantford, ON CA rated Embassy Hotel and Suites 9 out of 10 on July 08, 2005 Verified Guest Hotel Review

"Location was great! We walked to almost everything. Great selection of restaurants close by too. Having the kitchen was nice too for meals and snacks. We will definately stay there again!!!"

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Negative
Lei from North York, ON CA rated Embassy Hotel and Suites 3 out of 10 on June 05, 2005 Verified Guest Hotel Review

"The room is clean and convenience. I enjoy it and prepare to recommend to all my friend except the thing happened after checking out. I forgot my kettle in room using for baby's formular. I drived back at 3:30pm, June 5the at Sunday afternoon. I ask the gentleman at front desk to get some hot water for baby, and he told me he only have tub water. Becuase I rushed to go, I haven't catched the mean of that and just follow his direction, but I couldn't find anywhere seems reasonable. I was back to front desk and double check with that gentleman, he told me go to washroom and get the water from there! This guy make me so upset and break all my excellent memory in that hotel!. He clear understand what's the purpose of the hot water, it is for baby's food. It will use as baby food and he still guide me to the washroom! I will never suggest any of my friend go to this hotel. The reason being, if they even don't care baby's health, who would feel safe to use this towel, washroom and bed?!"

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Wouter from Zaltbommel, NL rated Embassy Hotel and Suites 10 out of 10 on October 15, 2004 Verified Guest Hotel Review

"It is a very good hotel with spacious suites, even for the lowest rates. I think it is the money's worth; the personel is helpful, the rooms are clean, not noisy and have a balcony. We felt well!"

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Sarnia, ON CA rated Embassy Hotel and Suites 8 out of 10 on August 07, 2004 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
John from London, GB rated Embassy Hotel and Suites 8 out of 10 on July 14, 2004 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Maxine from Kingston, ON CA rated Embassy Hotel and Suites 8 out of 10 on February 07, 2004 Verified Guest Hotel Review

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Rebecca from Mississauga, ON US rated Embassy Hotel and Suites 10 out of 10 on November 09, 2003 Verified Guest Hotel Review

"Loved the hotel...our room was like a little apartment it was so great!!! I've told all my friends about it and about how superstar me and my fiance felt there :)"

Was this review helpful? Click 
 to recommend this page to others.
Hotel review by guest is Positive
Verified Guest from Lillooet, BC CA rated Embassy Hotel and Suites 8 out of 10 on October 24, 2003 Verified Guest Hotel Review

"Would have appreciated a map with hotel location from airport and information about shuttle bus service between airport and hotel when I registered by e-mail."

Was this review helpful? Click 
 to recommend this page to others.

Hotel Address: 25 Cartier Street, Ottawa, ON, Canada

Overview & Amenities


Embassy Hotel and Suites

Amenities
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Computer
  • Photocopier
  • Desk
  • Facsimile
  • Full-service catering
  • Custom event planning available
  • Internet Connection (wireless)
  • Cots
  • Coffee Shop/Cafeteria
  • Vending Machines

 You should let others know this page is helpful by clicking the +1 button




Nearby Cities
Gatineau (6.1 km)
Kemptville (41.5 km)
Arnprior (51.9 km)
Smiths Falls (61.9 km)
Montebello (66.4 km)

Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

Copyright © 2002-2013 The Canadian Hotel Guide. All rights reserved. | Terms of Use | Privacy Policy | Photo Credits | Email Us | Last Published 04.30.2013
Just in case you were wondering...
The hotel you clicked through to is now known as: Embassy Hotel and Suites