The Econo Lodge in Downtown Ottawa is located 2.3km from Parliament Hill and 2.2km from The National Art Gallery of Canada. Other area attractions and landmarks include the University of Ottawa, Strathcona Park and The Canadian Museum of Civilization. Ottawa MacDonald-Cartier Airport is 17.3km or 26 minutes by car from the hotel (Google Maps).
General hotel amenities include free wireless Internet, complimentary breakfast, free newspapers, free on-site parking, luggage storage, coffee in the lobby and currency exchange. The hotel does not allow pets. Check-in and check-out times are 3pm and 11am.
The hotel has two floors and 60 guest rooms. In-room amenities include air conditioning, a safe, a phone, climate control, an iron/ironing board, cable television and free local calls. Guests can choose between a smoking and a non-smoking room. Amenities available upon request include a refrigerator and a microwave.
The Econo Lodge received several positive remarks, with some guests liking the location, the price, the rooms and the staff.
Guests who liked the location of the hotel felt that it was close to several popular attractions, shops and restaurants. Several guests described the location as "perfect" or "convenient," and many guests felt that the hotel was within walking distance of many landmarks.
The price of the hotel received numerous praises and one guest reviewer stated that the price was the "main attraction." Comments regarding the rooms were also plentiful and several guests felt that the staff kept the rooms, bathrooms and linens clean.
Many guests stated that the staff were "friendly" and "helpful." They also felt that the staff were attentive to the needs of the guests.
Several guest reviewers had an issue with the neighbourhood and the condition of the hotel.
The hotel is apparently located in a rough area of downtown because there were a few comments regarding the surrounding area. One guest reviewer stated that the hotel was situated on a "bad side of the city," whereas another guest felt uncomfortable at night. Some guests complained because there is homeless shelter located next to the hotel.
Guests across multiple sources agree that the hotel is dated and there were complaints of broken ice machines, no hot water, worn out furniture and tired decor. Some guests felt that the walls were thin because they could hear talking from the surrounding guest rooms.
average guest ratings were 6.8 out of 10 points.
TripAdvisor.com ranked the Econo Lodge #43 out of 59 hotels in Ottawa. Guest reviews averaged 3 out of 5 points.
Hotels.com average guest ratings were 2.9 out of 5 points at the time of writing.