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Downtown Ottawa hotel near Byward Market with updated rooms and suites with jetted tubs
- Free amenities: Wi-Fi, newspapers
- Guests liked their clean and updated rooms, with comfy beds
- Location was well liked for being right downtown with easy access to downtown destinations on foot
- Good value according to guests
- Staff well liked by many of the guests, friendly and accommodating
- Parking costs $7 per day
- Noise transfers through "thin walls", according to guests
- Strong air freshener according to some guests
- Some suffered from slow Wi-Fi
- Restaurant on site not a guest favourite
Updated Feb 7, 2016
This recently renovated hotel offers a budget stay, an easy walk to downtown tourist attractions including the Byward Market (restaurants, boutique shopping, all-season farmer's market) and the Rideau Centre mall.more
This hotel offers 74 smoke-free rooms. All rooms include free Wi-Fi, a flat screen TV with cable, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 1 or 2 double beds, 1 or 2 queen beds or 1 king bed. Room extras include a sofabed, a fireplace, and jetted tubs (located in bathroom but fit more than one person). Accessible rooms are available.
Outdoor parking is available for cars and oversize vehicles for $7 per day.
Ever Afters restaurant offers Asian and American choices on site and serves breakfast, lunch, and dinner. Pets are welcome for $20 per stay.
Hotel amenities include a fitness centre, a business centre, a guest laundry, ice/vending machines, free newspapers, elevators and meeting rooms.
The Rideau Centre, Rideau Canal, and Byward Market are located west on Rideau street, about a 7-minute walk from the hotel. The Parliament buildings are a few blocks further west, about 20 minutes away on foot, while the National Art Gallery and Royal Canadian Mint on Sussex Drive are about a 19-minute walk away. This hotel is also located just north of the University of Ottawa and is about a 5-minute walk from this property. (All travel times: Google Maps)
Confirmed with the front desk on February 2, 2016: all rooms have flat screen TVs and cable but no pay-per-view movies, pets cost $20 per stay and parking is $7 per day, no safes or safety deposit boxes on site, jetted tubs fit more than one person and are located in the bathroom
This hotel has recently been renovated with updates to the rooms and it offers great value in a central downtown
Guests typically loved the location which made everything accessible on foot. They could walk to the university, Byward Market, the art gallery and the parliament buildings. It was easy to access mall shopping, a selection of restaurants, a Metro grocery store, Shoppers Drug Mart and the LCBO. There were bus stops just outside the hotel.
Guests liked the newly renovated rooms. They typically found them clean, spacious and comfortable.
Many chose this hotel for the reasonable room rate, which based upon the location and now updated room made it a great value to the budget-conscious travellers. Parking was also very reasonable for downtown at $7 a night.
The staff were well liked overall by guests. They were mentioned often in the reviews and guests typically described them as friendly and helpful.
This hotel has fared a lot better in the reviews since it has been renovated, but there was still some negative feedback.more
Recent room complaints were: poor sound insulation between rooms, poor water pressure in a guest's shower, room too hot, carpets were not very clean, a stained couch, the smell of the disinfectants/deodorizer is too strong, Wi-Fi unbelievably slow, and lots of noise due to construction.
Recent hotel complaints were: elliptical trainer in fitness room not working, stair well floor tiles slippery when wet, no signs in the corridors indicating where the rooms are located.
Some guests objected to damage deposit holds placed on their credit cards.
Although some guests liked the restaurant on site, a few guests were disenchanted with it for not being open early enough in the morning, for slow service and only accepting cash. Other recent complaints were: tasteless coffee, hash browns tasted like old oil and dated furniture.
SourcesTripAdvisor.ca ranked this hotel #42 out of 68 properties in Ottawa, based on 15 reviews.
Expedia.ca gave this hotel an average score of 3.2 out of 5, based upon 772 reviews.
Booking.com gave this hotel an average score of 7.2 out of 10, from 827 reviews.
- ByWard Market, Ottawa (0.2 km)
- Ottawa Convention Centre (0.8 km)
- Rideau Centre (0.8 km)
- Rideau Canal (0.8 km)
- University of Ottawa (0.9 km)
- National Gallery of Canada (1.0 km)
- Parliament Hill Ottawa (1.4 km)
- Canadian War Museum (2.9 km)
- Casino du Lac Leamy (4.0 km)
- Ottawa Hospital Civic Campus (5.0 km)