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Courtyard Ottawa East

9.1 | Excellent | #5 out of 63 hotels in Ottawa
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Highly praised east Ottawa hotel with indoor pool, restaurant and free parking

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, newspapers
  • Rooms were well liked—spacious and clean with nice decor
  • Location was just off the Trans-Canada Hwy and an easy walk from the train station and river trails with easy access to restaurants and shopping by car
  • Staff were courteous, friendly and efficient
  • Restaurant was very good according to guests
  • Guests appreciated the value of this hotel
  • Wi-Fi was rated excellent
Cons
  • Guests complained of long waits for the elevator
  • Some said there was not much in short walking distance
Freebies
Free Wi-Fi
Free Parking
Free Internet
Editor's Review
Updated Apr 17, 2017
Overview
This hotel is just off the Trans-Canada Hwy in east Ottawa, a 9-minute drive from the city centre. It’s connected to the Ottawa Conference and Event Centre.

The hotel has 396 smoke-free and pet-free rooms over 15 floors with elevator access.

All rooms include free Wi-Fi, free wired Internet, a 32” flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a mini-kitchen (mini-fridge, microwave, sink), a desk with ergonomic chair, an iron and ironing board, a hair dryer, floor-to ceiling windows and climate control.

Rooms are furnished with 2 queen beds or 1 king bed.

Room extras include a sofabed, a separate bedroom, 2 TVs, a dining area, a limited kitchenette (full-size fridge, dishwasher, microwave, sink), 2 bathrooms, a boardroom table, windows that open, a balcony and a city view. Accessible rooms are available.

Free underground parking with a 10’ clearance is available on site.

The Bistro offers on-site dining for breakfast, lunch and dinner. Beer and wine selections are offered along with Starbucks coffee.

Hotel amenities include an indoor pool, a hot tub, a 24-hour fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, a sundry/convenience store, a 24-hour front desk, safety deposit boxes, ice/vending machines, free newspapers and meeting rooms.

The St Laurent Centre, a major mall, is a 2-minute drive or 18-minute walk from the hotel. Ottawa Train Station is a 10-minute walk away. University of Ottawa is a 5-minute drive. Parliament Hill, Byward Market, Rideau Canal and National Arts Centre are all 8 to 12 minutes away by car. Ottawa International Airport (YOW) is 18 minutes by car. (All travel times: Google Maps)

Confirmed with the hotel on Apr 17, 2017: most bedrooms are open style but the hotel offers a room with a separate bedroom and a limited kitchenette (no stove top or oven)

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The Good
This hotel was well liked by its guests.

Guests really liked the rooms. They were spacious and clean with comfortable beds, nice décor, large windows and large bathrooms.

The location was an easy walk to the baseball stadium, Ottawa Train Station, walking and biking trails and offered easy access to the highway, restaurants, shopping and the city by car.

Staff were described as courteous, friendly, and efficient.

Guests often liked the restaurant. They found good vegan choices, reasonable prices and good service.

Guests appreciated good value and reasonable rates at this hotel.

Guests also liked: secure underground parking, excellent gym and pool on top floor with great views, free printing at business centre and free laundry detergent in the laundry room.

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The Bad
Some guests offered a little critique of the hotel.

Recent room complaints were: room had view of parking lot and highway, pillows too thick, beds a little too firm, an old and worn comforter, not enough shampoo provided in the room and couldn’t get heat to work.

Some guests had the buffet breakfast which they were not impressed with. They felt the staff needed to be more attentive and said it lacked a variety of good fresh fruit and the pastries were a day old.

Noise affected some on occasion. Guests complained about slamming doors and sounds from guests in the hall by the elevators.

Other comments found were: elevators were slow, fitness room was too warm, pool was small, parking spots a little tight and no free coffee in the lobby.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.9 out of 10 from 916 reviews.

TripAdvisor.ca guest reviews ranked the hotel #12 out of 67 Ottawa hotels with an average rating of 4.5 out of 5 from 516 reviews.

Expedia.ca guest reviews rated the hotel 4.5 out of 5 from 987 reviews.

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
Rated by Guests
9.1 / out of 10
"Excellent"
Ranked by Guests
#
5 / out of 63
hotels in Ottawa

The average guest rating for Courtyard Ottawa East is 9.1 out of 10 based on 3424 reviews from past guests. This average guest rating ranks Courtyard Ottawa East at #5 out of 63 hotels in Ottawa.

3424
Map Marker Courtyard Ottawa East
200 Coventry Road, Ottawa, ON