OverviewThis hotel is adjacent to the Ottawa Fat Cats Minor Baseball Stadium. It is also about a 10-minute drive to CHEO (Children's Hospital of Eastern Ontario) and The Ottawa General Hospital Campus and is well-suited for travellers who need convenient access to any of these points of interest.
All of the 395 rooms at this hotel have free Wi-Fi, free wired Internet, a mini-fridge, a microwave, a flat screen HDTV, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms are furnished with a king or queen bed(s). Suites are available with a king bed, a separate bedroom and a sofabed. Pets are not allowed at this hotel.
Guests can dine on site at Courtyard by Marriott's The Bistro, serving breakfast, lunch and dinner daily. There are also a selection of restaurants within a 5-minute drive of the hotel.
This hotel is less than a 5-minute drive to the nearest Highway 417 interchange. The St. Laurent Shopping Centre (one of Ottawa's largest) is under a 5-minute drive away. Downtown Ottawa (home to the Rideau Canal, Parliament Hill and the Byward Market) is about a 10-minute drive away. Air travellers should budget for a 20-minute drive between the hotel and MacDonald Cartier Airport (YOW). (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, wired Internet and parking (call date: January 30, 2013).
The GoodReviews used for this analysis were typically favourable. Guests were most impressed with the state of the rooms and with the hotel's location.
Guests were really pleased with the size and with the cleanliness of the rooms. A number of guests (many of whom were travelling in larger groups of people) were pleasantly surprised with the amount of space and with the layout of the rooms. Rooms were well-equipped, well-maintained and had a modern decor that reviewers praised.
Guests liked this hotel's proximity to St. Laurent Shopping Centre (under a 5-minute drive) and to the Rideau Canal (just under a 15-minute drive). They found it conveniently close to Highway 417 (under a 5-minute drive) and said that it was easy to locate.
Staff received top marks from guests, who described them as welcoming, pleasant and friendly. Staff routinely over delivered on guests' expectations and were focused on making guests comfortable and happy.
There were some additional comments from guests who appreciated the ample on-site parking and from guests who said the beds were comfortable.
The Bad
Based on reviews used for this analysis, guest criticisms were rare. There were a handful of isolated negative comments that didn't seem reflective of overall guest experience.
A couple of guests found that the pool was small, especially given the number of rooms in the hotel.
Some guests found the lack of room service inconvenient.
A handful of guests felt that the room rate was expensive.
Hotels.com guest reviewers rated this hotel 4.8 out of 5 based on 52 reviews.
TripAdvisor.com guest reviewers rated this hotel #6 out of 62 Ottawa hotels based on 39 reviews.
Booking.com guest reviewers rated this hotel 8.9 out of 10 based on 29 reviews.
The author called the hotel on January 30, 2013 to verify some information.
