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Good value downtown Ottawa hotel in Byward Market with indoor pool and restaurant

Pros
  • Free Wi-Fi
  • Room cleanliness and the housekeeping staff were complimented by many reviewers
  • Several guests indicated that they were likely to return
  • A few reviewers found the hotel offered good value for the money they spent
  • Many guests found the location ideal for exploring the downtown area on foot
Cons
  • Parking is $20 per night
  • A few reviewers found the property in need of some upgrades
  • Several reviewers were disturbed in their rooms by street noise
Freebies
Free Wi-Fi
Editor's Analysis
Updated Nov 28, 2014
Overview
The Courtyard by Marriott Ottawa Downtown is located on Dalhousie Street in the Byward Market area. The Byward Market features an all-season outdoor farmers market, boutique shopping, restaurants and pubs. 

This 100% smoke-free property has 183 rooms and all units include free Wi-Fi, flat screen televisions, desks with task chairs, mini-fridges, free daily newspapers, free in-room coffee and tea, irons and ironing boards, and hair dryers. Rooms may be configured with one king bed or two queen beds. Pets are not permitted at this property and parking is available on site for $20 per day.   

For on-site dining, this hotel has a bistro that serves Starbucks coffee and breakfast items in the morning. The bistro also doubles as a lounge in the evening. 

Other amenities include a 24-hour on-site convenience market, indoor pool, whirlpool, fitness centre, home theatre in the lobby, business centre with an airline boarding pass printing station, and free Wi-Fi in all public areas.

This hotel is ideal for guests who are looking to explore Ottawa attractions on foot. The property is within a 10 minute walk of the Rideau Centre (shopping mall), Ottawa Conference Centre, Parliament buildings, Rideau Canal, and the National Gallery of Canada. The Ottawa International Airport (YOW) is about a 25 minute drive from this hotel, or 34 minutes via public transit (walking and driving time estimates: Google Maps). 
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The Good
The location of this hotel was the most complimented aspect of this property, among reviews used for this analysis. 

Many guests described the hotel as being within easy walking distance to many attractions and restaurants. One reviewer called the location "perfect", while another guest described the hotel as being situated in "the most happening area in Ottawa. You're literally steps away from restaurants." 

The rooms were frequently described as clean and comfortable by guests. A few reviewers also specifically complimented the housekeeping staff for being thorough and efficient.

A few guests said they found the room rate reasonable and many guests cited the location, cleanliness, and price as reasons why they would return to this property and recommend it to others.
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The Bad
There were some complaints that surfaced in the reviews.

Several guests found the hallways and carpeting to be slightly dated and in need of upgrades. While a couple of other guests thought the bathroom plumbing was in need of repairs, as they had concerns with water draining properly from their tubs.

Some guests, who indicated that their rooms were located on one of the first three floors of the hotel, complained about being disturbed in their rooms by street noise.

A couple of guests complained that their television reception was poor, while a couple of other reviewers found that the parking facility did not always have spaces available for guests.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.3 out of 5.0, with 96% of 71 guests recommending the property.

TripAdvisor.ca ranked this hotel #13 out of 62 properties in Ottawa, from 249 reviews.

Hotels.com gave this hotel an average score of 4.2 out of 5.0, based on 43 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good
#
26 / out of 63
hotels in Ottawa

Rated 8.1/10 based on 2253 reviews

Ranked #26 out of 63 hotels in Ottawa

2253
Map Marker Courtyard Ottawa Downtown
350 Dalhousie Street, Ottawa, ON