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Country Inn & Suites Kanata Ottawa

8.3 | Very Good
MAP CALL

West Ottawa hotel with spacious suites, indoor pool and free buffet breakfast

Pros
  • Free amenities: Wi-Fi, parking buffet breakfast, local calls
  • On-site indoor heated swimming pool, sauna, fitness centre, and 24-hr business centre
  • Many guests said their suites were clean and spacious
  • A number of guests mentioned that their beds were exceptionally comfortable
  • Several guests were pleased with the complimentary breakfast buffet
  • Most guests found the hotel staff pleasant and professional
Cons
  • Some guests were disappointed with the size of the swimming pool
  • Several guests found certain areas of the hotel noisy
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Oct 19, 2014
Overview
The Country Inn and Suites Kanata Ottawa is located on Terry Fox Drive just south of the Trans-Canada highway and features an on-site indoor heated swimming pool, a sauna, a fitness centre, and a 24-hr business centre. 

This 100% non-smoking hotel provides suites which are equipped with 37-inch flat screen cable televisions, in-room movies, coffee makers, hairdryers, and irons with ironing boards. Executive King and Whirlpool suites are also available.

Parking, WiFi throughout the hotel, local calls, and buffet breakfast are all included with the room rates. The buffet breakfast serves hot and cold breakfast items and is open Monday to Friday from 6:00am to 9:30am, and Saturday to Sunday from 7:00am to 10:30am.

Several points of interest can be accessed by car from the hotel. There is a Walmart, a cinema and restaurants a 4-minute drive north from the hotel on Terry Fox Drive. The Rideau Canal and the National Art Gallery of Canada can be reached in about 20 minutes by car. The Bayshore Shopping Centre in Nepean is about a 10 minute drive, and the Macdonald-Cartier International Airport (YOW) is about 25-30 minutes away by car. (All driving times: Google Maps.)
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The Good
Positive guest reviews for this hotel typically mentioned the clean and spacious suites, the comfortable beds, the buffet breakfast, and the pleasant hotel staff.

The majority of guests said their suites were spacious and very clean, several guests also mentioned that their beds were exceptionally comfortable and provided them with a good night's rest.

The complimentary buffet breakfast pleased most guests and some said that there was a good selection of hot and cold breakfast items to choose from. A few guests felt that the free breakfast was a bonus and added value to their stays.

Most guests said they received excellent customer service at this hotel and found the hotel staff to be pleasant and professional as well as attentive to guests' needs.
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The Bad
Guest complaints for this hotel were few, however those that did have negative comments typically focused on the swimming pool and noise issues.

Several guests who were able to use the swimming pool said that it was very small and found the online pictures of it misleading.

Some guests who stayed on the first floor of the hotel stated that it was very noisy in the hallways. Other guests were often blamed for the noise as they exited and entered the parking area or went to and from the breakfast buffet. A few guests also mentioned that the heating units in their rooms were noisy.
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Show Sources
Sources
Hotels.com guest reviews scored this hotel 4.5 out of 5 from 20 reviews.

TripAdvisor.com guest reviews ranked this hotel #1 of 4 and scored it 4 out of 5 from 39 reviews.

Booking.com guest reviews scored this hotel 8.6 out of 10 from 38 reviews.

Note: The author contacted the hotel directly to confirm the complimentary parking and WiFi as well as the service hours of the free buffet breakfast. (Call date: May 1 2012).
Editor's Analysis by Tania P.
Analyzed by Tania P.
Tania is a writer and world traveler with a passion for living life to the fullest.
Guest Reviews
8.3
Very Good
#
19 / out of 63
hotels in Ottawa

Rated 8.3/10 based on 1289 reviews

Ranked #19 out of 63 hotels in Ottawa

1289
Location
  • Kanata
Map Marker Country Inn & Suites Kanata Ottawa
578 Terry Fox Drive, Ottawa, ON