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Comfort Inn Ottawa West Kanata

Comfort Inn Ottawa West Kanata is a 2 star hotel in Ottawa, Ontario, Canada 222 Hearst Way, Ottawa, ON, Canada
Estimated Price
$118
CAD
Photo 1 - Comfort Inn Ottawa West Kanata, 222 Hearst Way, Ottawa, ON, Canada Show All Photos
Clean rooms, a well-liked breakfast, and close to Scotiabank Place
Pros 
  • Many guests thought that their rooms were clean
  • Guests generally liked the breakfast
  • Some guests liked being near Scotiabank Place
  • Free Internet, free breakfast, and free parking
Cons 
  • Some guests thought the hotel was getting old
  • Some guests had concerns about noise from other guests

Other Hotels in the Area
Holiday Inn Select Hotel & Suites Kanata Ottawa (1.1 km)
Country Inn & Suites Kanata Ottawa (2.0 km)
Brookstreet Hotel (4.1 km)
Days Inn Ottawa West (4.6 km)
Holiday Inn Express Hotel & Suites Nepean East Ottawa (4.9 km)
Best Western Plus Ottawa Kanata Hotel & Conference Centre (5.7 km)
Stardust Motel Ottawa (8.3 km)
Algonquin College Residence (11.4 km)
A La Villa Rivermead (12.7 km)
DoubleTree by Hilton Hotel Gatineau-Ottawa (13.8 km)
Embassy West Hotel and Conference Centre (14.3 km)
Travelodge Hotel and Convention Centre - Ottawa West (14.3 km)

This Hotel is in...
Kanata

This Hotel is Near...
Gatineau Airport (34.4 km)
Gatineau Park (22.2 km)
Nepean Sportsplex (11.4 km)
Rideau Carleton Raceway (22.3 km)
Scotiabank Place (3.4 km)

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Editor's Analysis
Updated on Mar 20, 2013
Overview
The Comfort Inn West hotel is located on the north side of Hearst Way in Kanata, Ontario. The hotel is just to the south of the Trans Canada Highway and a few blocks to the west of Eagleson Road. 

The Ottawa-Macdonald Cartier Airport (YOW) is about 26.7km to the east of the hotel using West Hunt Club Road. Scotiabank Place, the home of the NHL's Ottawa Senators, is about 4.7km to the west of the property (all distances: Google Maps).

Hotel facilities include a fitness centre, free parking for cars or large vehicles, laundry, and meeting space. The pet friendly hotel has 146 guest rooms that include coffee makers, irons, ironing boards, desks, hair dryers, and televisions with cable. Guests who stay at this hotel also receive free continental breakfast, free high speed Internet, free local calls, and free newspapers.

Check in time at this property is at 3pm while check out time is at 11am. 
The Good
Guests who stayed at this hotel wrote very mixed reviews and there was more or less a balance of opinion on several features of the hotel. The guests who had positive things to say about the property usually complimented aspects of the hotel's guest rooms, the hotel's breakfast, and/or the location of the property.

Guests who praised the rooms typically said that they were "clean" while others described them as "comfortable." There were also occasional remarks that specifically said that the beds were comfortable and many guests seemed to think that the rooms were adequately appointed. For example, multiple guests seemed happy to have a flat screen television in their room while another guest liked having both a mini-fridge and a microwave.

Guests who were happy with the hotel's breakfast outnumbered those who were not. Not having to pay extra for the meal seemed to sway some guests as one, for example, called having free breakfast a "bonus." Multiple guests compared the breakfast to those of other hotels they had stayed at and the general opinion was that the Comfort Inn West's breakfast was relatively good.

Guests who expressed their fondness for the location of the hotel were not too numerous. However some guests said that they liked being near the Scotiabank Place. The area of the hotel was also described as "quiet" by a few guests.

The Bad
Many guests had concerns about the property and their stay. 

Contrary to the stance of many, some guests complained about the breakfast. These guests typically thought that there was not enough selection. One guest wanted a protein added, one guest wanted cheese added, and another guest said that there was nothing hot provided. Occasionally a guest also said that the breakfast room was small.

Occasionally, guests indicated that they thought that the hotel was getting old. One guest said the property was "dated" while others mentioned their guest rooms and said they needed updating.

A few guests had troubles with noise at the property that was generated by other guests. There were a couple patrons who seemed to be warning future guests about a significant presence of noisy youth groups at the hotel. It seemed that the property was a good location for young sports teams visiting the area. 

There was near-balance of opinion regarding the value that guests received for the prices they paid. However it seemed that slightly more guests thought they received moderately poor value for what they paid. A couple guests indicated that they thought the price of their room rate was expensive while others were mild and indicated that they didn't think that the value was the best.
Expedia.ca guest ratings averaged to 3.9 points out of 5 and 81% recommended the property.

TripAdvisor.com ranked the hotel 3rd out of 4 properties and the site had 46 reviews.

Hotels.com guest ratings averaged to 4.0 points out of 5 and 85% recommended the property.

Booking.com guest ratings averaged to 8.1 points out of 10 and the site had 20 reviews.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

7.4
Good

#39 out of 64
Guest Rating Explained
Rating: 7.4 / 10 Details

No. of guest reviews: 179
Guest Recommended: Yes
Guest Ranking Explained

Comfort Inn Ottawa West Kanata is #39 out of 64 hotels in Ottawa ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Zane from Kingston, ON CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on August 19, 2012 Verified Guest Hotel Review
Hotel review by guest is Negative
Jessica jane from Lachine, QC CA rated Comfort Inn Ottawa West Kanata 1 out of 10 on January 14, 2011 Verified Guest Hotel Review

"Absolutely NEVER AGAIN."
"I was hard-pressed to find anything good. My room was right next to the stairwell, which of course in retrospect, I should have refused and requested different location. The noise factor that ensued was insufferable. I called the front desk and was told, 'It will only last a little longer'. Yelling and screaming in the hallways, people running up and down. I asked for them to SPEAK to these clients however no action was taken. The PPV service on the TV was not working. I had asked specifically if the hotel offered this and was assured they did. When I spoke to the front desk about it, I was informed that she couldn't do anything about that, it's a contract to another company, she can 'put in a call and if anyone calls back, maybe they will fix it.' The towels bore an uncanny resemblance to cheese graters, they were actually painful to dry yourself with."
Hotel review by guest is Positive
Allison from Brooklin, ON CA rated Comfort Inn Ottawa West Kanata 10 out of 10 on October 06, 2010 Verified Guest Hotel Review

"excellent, clean, friendly staff, beds comfortable, close to Scotia bank place."
Hotel review by guest is Positive
Jean from Ajax, ON CA rated Comfort Inn Ottawa West Kanata 7 out of 10 on May 30, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest rated Comfort Inn Ottawa West Kanata 7 out of 10 on April 29, 2010 Verified Guest Hotel Review

"great place for a quick business stay"

Hotel review by guest is Positive
Dave from Lunenburg, ON CA rated Comfort Inn Ottawa West Kanata 6 out of 10 on April 12, 2010 Verified Guest Hotel Review

"Room was beside the stairwell. Had to listen to the stairwell door open and slam shut all late into the night and early the following morning. If you are given a room by a stairwell, don't expect a good nights sleep."
Show older reviews
Hotel review by guest is Positive
Mark from Ingersoll, ON CA rated Comfort Inn Ottawa West Kanata 9 out of 10 on December 09, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Lori from Burlington, ON CA rated Comfort Inn Ottawa West Kanata 9 out of 10 on August 28, 2009 Verified Guest Hotel Review

"When we arrived there was an issue with the room selected, as not being large enough to accommodate our family of 6. The concierge came to our resuce and put us into a 1 room suite which was above and beyond what we expected. We want to thank them for that. That extra little assistance made our stay extremely comfortable and relaxing."
Hotel review by guest is Positive
Joseph from Dartmouth, NS CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on November 03, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Montreal, CA rated Comfort Inn Ottawa West Kanata 5 out of 10 on September 21, 2006 Verified Guest Hotel Review

"On walking in, I was immediately greeted by a girl with a name that starts with an "E". She was extremely unpleasant - did not make me feel welcome. Therefore, I hesitated each time I had to ask her a question."
Hotel review by guest is Positive
Le guen from Otterburn Park, QC CA rated Comfort Inn Ottawa West Kanata 4 out of 10 on May 19, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Collingwood, ON CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on May 07, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Vince 2nd room from Pembroke, ON CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on January 18, 2006 Verified Guest Hotel Review

"There was lots of hot water at the sink but very little in the shower with little water pressure at the shower head. room 241"
Hotel review by guest is Positive
Swarna kanti from Mumbai, IN rated Comfort Inn Ottawa West Kanata 8 out of 10 on October 08, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
John from Sidney, BC CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on October 07, 2005 Verified Guest Hotel Review

"Appreciate the wireless internet"
Hotel review by guest is Positive
Betty from Deep River, ON US rated Comfort Inn Ottawa West Kanata 8 out of 10 on August 19, 2005 Verified Guest Hotel Review

"the breakfast area was nice but the breakfast lacked 1 thing. One young lad drank tea for breakfast because there was no hot chocolate mixes or cartons of milk. His complaint was that this was supposed to be a family hotel but forgot the kids. I brought this to the attention of the desk clerk and I hope that something was done about this."
Hotel review by guest is Negative
Sigang from San Gabriel, CA US rated Comfort Inn Ottawa West Kanata 4 out of 10 on July 17, 2004 Verified Guest Hotel Review

"It is not convenient that this facility does not have elevator/lift to the second floor."
Hotel review by guest is Positive
Claudine from Miss, ON CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on May 23, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Richard from Orleans, ON CA rated Comfort Inn Ottawa West Kanata 7 out of 10 on February 29, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Kim from Glenburnie, ON CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on February 14, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Susan from Kingston, ON CA rated Comfort Inn Ottawa West Kanata 9 out of 10 on November 02, 2003 Verified Guest Hotel Review
Hotel review by guest is Positive
Brian from Oakville, ON CA rated Comfort Inn Ottawa West Kanata 8 out of 10 on November 01, 2003 Verified Guest Hotel Review

"The only thing we had trouble with was the wake up calls - or lack there of - for all of the rooms we booked"

Hotel Address: 222 Hearst Way, Ottawa, ON, Canada

Overview & Amenities


Comfort Inn Ottawa West Kanata

Amenities
  • Business Center
  • Fitness Room/Gym
  • Parking
  • Pet Friendly
  • Refrigerator
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Internet Connection (wireless)
  • Self Laundry
  • Free Parking

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Other Hotels
in Ontario by Comfort Inns

Comfort Inn Ottawa East (37.6 km)
Comfort Inn Smiths Falls (76.0 km)
Comfort Inn Brockville (129.8 km)
Comfort Inn Cornwall (150.2 km)
Comfort Inn Pembroke (174.1 km)
Comfort Inn 1000 Islands (176.6 km)
Comfort Inn - Highway 401 (201.4 km)
Comfort Inn Midtown Kingston (205.8 km)
Comfort Inn Belleville (276.0 km)
Comfort Inn Trenton (299.7 km)
Comfort Hotel & Suites Peterborough (360.8 km)
Comfort Inn Cobourg (373.3 km)

Nearby Cities
Hull (5.1 km)
Aylmer (7.2 km)
Gatineau (8.6 km)
Ottawa (21.3 km)
Wakefield (32.0 km)

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