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East Ottawa hotel with indoor pool, restaurant and free breakfast but mixed guest reviews

Pros
  • Free amenities: Wi-Fi, hot & cold breakfast, parking
  • Numerous reviewers praised the staff for their accommodating and efficient service
  • The hotel was found to be close to highway access, shopping and public transit
  • Several guests enjoyed their clean and well-equipped rooms
Cons
  • Some guests complained of dated decor and plumbing issues
  • Noise transfer was reported by a few lodgers
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Dec 8, 2014
Overview
Located a 2-minute walk from the St. Laurent Shopping Centre and a 2-minute drive from the nearest Trans-Canada Highway on-ramp, the Chimo Hotel is suitable for business or leisure travellers who require a hotel with meeting/banquet space, on-site dining and easy highway access.

Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living room with a sofabed and a bathrobe for each guest are also available, as are wheelchair-accessible rooms.

Hotel amenities include an indoor pool, a sauna, a fitness centre, meeting/banquet facilities, a business room, a gift shop and free parking. On-site dining is offered at Quincy's (serving breakfast daily), and Clancy's Pub & Eatery, which serves dinner daily. Pets are not permitted. The hotel offers an included breakfast with some hot items.

Ottawa's city centre and Parliament Hill are both roughly an 8-minute drive from the hotel, while the University of Ottawa can be found about 20 minutes away via public transit (or a 7-minute drive). Casino du Lac Leamy is a 15-minute drive away and Ottawa International Airport (YOW) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 17, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of many compliments by reviewers, who found them to be friendly, efficient, accommodating and responsive. 

Numerous guests were pleased with the hotel's location. They described it as safe, and close to highway access, public transit, shopping, the St. Laurent Centre, downtown, restaurants and the Ottawa Hospital.

The hotel's lodgings were enjoyed by several patrons. They described their rooms as clean, quiet, well equipped, and spacious, with comfortable beds and large bathrooms. Some lodgers complained about their accommodations, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were quite a few complaints about the state of the rooms and noise transfer.

Although several guests enjoyed their clean and well-equipped rooms, some reviewers were disappointed with their lodgings. They reported worn and stained carpets, dated decor, plumbing issues, cigarette odours in non-smoking rooms and some cleaning issues.

A few travellers complained of noise transfer during their stay. They reported loud music from the restaurant next door, as well as noise from kids sports teams being loud in the hallways.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 88% recommendation rate from 1,061 reviews.

TripAdvisor.com guest reviews ranked the hotel #46 of 62 Ottawa hotels with an average rating of 3.5 out of 5 from 324 reviews.

Booking.com guest reviews rated the hotel 7.6 out of 10 from 291 reviews.

The author called the hotel on September 17, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.8
Fair

Rated 6.8/10 based on 1803 reviews

Ranked #50 out of 66 hotels in Ottawa

1803
Location
Map Marker Chimo Hotel
1199 Joseph Cyr Street, Ottawa, ON