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Chimo Hotel

Chimo Hotel is a 3 star hotel in Ottawa, Ontario, Canada 1199 Joseph Cyr Street, Ottawa, ON, Canada
Estimated Price
$109
CAD
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Guest Reviews
Amenities
Booking Information

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Great service, highway access, free parking, but mixed room reviews

Pros 
  • Free Wi-Fi, free parking
  • Numerous reviewers praised the staff for their accommodating and efficient service
  • The hotel was found to be close to highway access, shopping and public transit
  • Several guests enjoyed their clean and well-equipped rooms
Cons 
  • Some guests complained of dated decor and plumbing issues
  • Noise transfer was reported by a few lodgers

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Editor's Analysis
Updated on Oct 4, 2013
Overview
Located a 2-minute walk from the St. Laurent Shopping Centre and a 2-minute drive from the nearest Trans-Canada Highway on-ramp, the Chimo Hotel is suitable for business or leisure travellers who require a hotel with meeting/banquet space, on-site dining and easy highway access.

Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living room with a sofabed and a bathrobe for each guest are also available, as are wheelchair-accessible rooms.

Hotel amenities include an indoor pool, a sauna, a fitness centre, meeting/banquet facilities, a business room, a gift shop and free parking. On-site dining is offered at Quincy's (serving breakfast daily), and Clancy's Pub & Eatery, which serves dinner daily. Pets are not permitted.

Ottawa's city centre and Parliament Hill are both roughly an 8-minute drive from the hotel, while the University of Ottawa can be found about 20 minutes away via public transit (or a 7-minute drive). Casino du Lac Leamy is a 15-minute drive away and Ottawa International Airport (YOW) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 17, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of many compliments by reviewers, who found them to be friendly, efficient, accommodating and responsive. 

Numerous guests were pleased with the hotel's location. They described it as safe, and close to highway access, public transit, shopping, the St. Laurent Centre, downtown, restaurants and the Ottawa Hospital.

The hotel's lodgings were enjoyed by several patrons. They described their rooms as clean, quiet, well equipped, and spacious, with comfortable beds and large bathrooms. Some lodgers complained about their accommodations, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

Although several guests enjoyed their clean and well-equipped rooms, some reviewers were disappointed with their lodgings. They reported worn carpets, dated decor, plumbing issues, cigarette odours in non-smoking rooms and some cleaning issues.

A few travellers complained of noise transfer during their stay. They reported loud music from the restaurant next door, as well as noise from kids sports teams being loud in the hallways.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 88% recommendation rate from 1,061 reviews.

TripAdvisor.com guest reviews ranked the hotel #46 of 62 Ottawa hotels with an average rating of 3.5 out of 5 from 324 reviews.

Booking.com guest reviews rated the hotel 7.6 out of 10 from 291 reviews.

The author called the hotel on September 17, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.1
Good

#46 out of 67
Guest Rating Explained
Rating: 7.1 / 10 Details

No. of guest reviews: 218
Guest Recommended: Yes
Guest Ranking Explained

Chimo Hotel is #46 out of 67 hotels in Ottawa ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Bonnie from Lindsay, ON CA rated Chimo Hotel 2 out of 10 on March 30, 2014 Verified Guest Hotel Review

"WIFI as poor as dial up"
"Good customer service an extra $15 for a 16 yr old in room with 2 adults seems unnecessary. room. Bare essentials ( not enough towels for three people. One pillow for pullout. The free wifi did not allow us to download much to do some business and tv channels were difficult to use. We were forced to rent a couple of movies out of lack of options. Included breakfast buffet was sparse. Styrofoam cups scrambled eggs cold cereal toast etc.no meat. Very No Frills for the price..."
Hotel review by guest is Positive
Verified Guest from Eganville, ON CA rated Chimo Hotel 8 out of 10 on February 14, 2014 Verified Guest Hotel Review

"We needed to close to shopping and the General Hospital and Chimo filled the bill as well as a very comfortable place to stay"
Hotel review by guest is Positive
Verified Guest from Montreal, QC CA rated Chimo Hotel 7 out of 10 on October 18, 2013 Verified Guest Hotel Review

"It was a great place to stay. The staff were friendly and the place was very clean. My only issues would be #1, it's location... It was so far from anything really and a taxi cost about $17 to get downtown. #2, when I checked out, I had to wait 20 minutes to get a taxi."
Hotel review by guest is Positive
Sheila from Belleville, ON CA rated Chimo Hotel 9 out of 10 on June 09, 2013 Verified Guest Hotel Review

"The Hotel Chimo, is in an excellent position, just off the 417 highway. It was too easy to find. Straight forward. Lots of parking, and the staff was alltoo friendly, a very comfortable stay. I will have no problem whats so ever to stay there again."
Hotel review by guest is Positive
Verified Guest from Nepean, ON CA rated Chimo Hotel 7 out of 10 on March 31, 2013 Verified Guest Hotel Review

"I liked the location, close to a major shopping centre, and restaurants. I found the room comfortable and clean. Hotel staff were friendly and helpful."
Hotel review by guest is Positive
Verified Guest from Oakville, ON CA rated Chimo Hotel 7 out of 10 on December 30, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Carol from Orleans, ON CA rated Chimo Hotel 8 out of 10 on December 23, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Stewart from Thunder Bay, ON CA rated Chimo Hotel 7 out of 10 on September 04, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Cheryl from Oshawa, ON CA rated Chimo Hotel 8 out of 10 on August 29, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Cindy from Oakville, ON CA rated Chimo Hotel 8 out of 10 on July 13, 2012 Verified Guest Hotel Review

"Great service, clean rooms, nice gym along with a sauna & pool. Across from a large mall. What's not to like!"
Hotel review by guest is Positive
Reginald from Whitby, ON CA rated Chimo Hotel 6 out of 10 on June 24, 2012 Verified Guest Hotel Review

"Overall I like the Chimo Hotel. I did not like the manager; he refused to give us a cot, suggesting that my employee sleep on the floor. He was not aware of the rules and policies of the hotel and was contradicted by another employee."
Hotel review by guest is Positive
Lisa from Sudbury, ON CA rated Chimo Hotel 5 out of 10 on October 07, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Joerg rated Chimo Hotel 7 out of 10 on April 21, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Carrie rated Chimo Hotel 10 out of 10 on March 20, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Petra from St. Lambert, QC CA rated Chimo Hotel 7 out of 10 on March 09, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Ottawa, ON CA rated Chimo Hotel 9 out of 10 on March 06, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
N'guessan from Lasalle, QC CA rated Chimo Hotel 8 out of 10 on March 05, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Gail from Campbellford, ON CA rated Chimo Hotel 7 out of 10 on February 27, 2011 Verified Guest Hotel Review

"would stay again - middle of the road accomodation"
"across street from shopping mall-good ...next door to a chain restaurant-good ...exit to the 417 out the front door-good ...rooms clean-beds comfy-tv / coffee pot / all working ...front desk staff excellent when attempting to find transport to airport (no shuttle service) ...cant comment on hotel location, as don't know the city ...pricey enough for level of accomodation, but seemed within reason for ottawa hotels"
Hotel review by guest is Positive
Ryan from Mississauga, ON CA rated Chimo Hotel 8 out of 10 on February 21, 2011 Verified Guest Hotel Review

"Great place"
"I love the location of this Hotel. It is right off hwy exit and walks to large shopping centre. The rooms and cleaning staffs are great people. The front desk staff could be a little more friendly. Overall I enjoyed our stay."
Hotel review by guest is Positive
Matthieu from Munich, DE rated Chimo Hotel 7 out of 10 on February 16, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Karim from Markham, ON CA rated Chimo Hotel 8 out of 10 on August 12, 2010 Verified Guest Hotel Review

"Good value for your money"
"Great location, right off the 417. Centrally located close to downtown"
Hotel review by guest is Positive
James from Huntsville, ON CA rated Chimo Hotel 8 out of 10 on July 02, 2010 Verified Guest Hotel Review

"We will stay there again!"
"Very good value for your dollar. 5 to 7 minutes by car to Parliament Hill or public transportation terminal is right across the road beside the St. Laurent Shopping Mall. The food in "Clancy's" was very good and reasonably priced. Breakfast at Quincy's was good, however, service was very slow. The staff were friendly and helpful, even on a very busy Canada Day holiday!"
Hotel review by guest is Positive
Verified Guest from Ashtead, GB rated Chimo Hotel 7 out of 10 on June 29, 2010 Verified Guest Hotel Review

"In the details"
"Nice hotel, let down slightly by the detail. Internet almost worked, coffee in the room but no milk, room almost unoccupied (fortunately the key didn't work!) Quiet, comfortable and good for working, easy to find - I would stay there again."
Hotel review by guest is Positive
Verified Guest from Stratford, ON CA rated Chimo Hotel 8 out of 10 on June 23, 2010 Verified Guest Hotel Review

"Personnel were very friendly and helpful."
"We would have preferred a location closer to the downtown area. But it was an easy drive to the downtown."
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Chimo Hotel 7 out of 10 on June 10, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Prince Albert, SK CA rated Chimo Hotel 7 out of 10 on February 14, 2010 Verified Guest Hotel Review

"Although the service in the dining room was excellent, I am afraid the quality of the food was less than desirable. The hotel could use an update in the room decor as well as the bathroom fixtures. All in all, I enjoyed my stay there."
Hotel review by guest is Positive
Fiona from Shawville, QC CA rated Chimo Hotel 8 out of 10 on February 13, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Danielle from Courtice, ON CA rated Chimo Hotel 8 out of 10 on October 15, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Rachael from Whitby, ON CA rated Chimo Hotel 9 out of 10 on July 03, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Nicolas from Quebec City, QC CA rated Chimo Hotel 10 out of 10 on April 20, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Dave from Ottawa, ON CA rated Chimo Hotel 10 out of 10 on January 29, 2005 Verified Guest Hotel Review

"There were too many taxis in the Taxi only spots. Signage says three but more than that are usually lined up when you round the corner to enter the hotel property, creating traffic where there need not be. That area should be for the customers and less for the taxis. If taxis want a spot there, then their dispatchers should keep them informed when spots become available. This was the only nuisance during a very comfortable stay. For myself, even though I live in the same city as this hotel, I am a home care giver and the "time away" needs to be without hassle. The hotel and hotel staff should be commended for a great job."


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Desk
  • Facsimile
  • Meeting Coordinator
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Pub
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Ice Machine
  • Express Check-In/Check-Out
  • Free Parking

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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