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Cartier Place Suite Hotel

Cartier Place Suite Hotel is a 3 star hotel in Ottawa, Ontario, Canada 180 Cooper Street, Ottawa, ON, Canada
Estimated Price
$141
CAD
Photo 1 - Cartier Place Suite Hotel, 180 Cooper Street, Ottawa, ON, Canada Show All Photos
Centrally located, all-suite property featuring full kitchens and spacious rooms
Pros 
  • Free wireless Internet and free newspapers
  • Many guests described their rooms as clean and spacious
  • Several reviewers found the staff friendly and helpful
  • The in-suite kitchen with full-sized appliances was complimented by many guests
  • Many reviewers found the location convenient for exploring downtown on foot
Cons 
  • Many guests thought the decor, furniture, and appliances were dated
  • Several reviewers complained that the parking facility was confusing and that the fees were expensive

Other Hotels in the Area
Extended Stay Deluxe Ottawa - Downtown (0.1 km)
Embassy Hotel and Suites (0.1 km)
Holiday Inn Hotel & Suites Downtown (0.1 km)
The Business Inn (0.2 km)
Inn on Somerset (0.4 km)
Residence Inn Ottawa Downtown (0.4 km)
Lord Elgin (0.4 km)
Hotel Indigo (0.4 km)
The Bostonian Executive Suites (0.6 km)
Capital Hill Hotel & Suites (0.6 km)
Novotel Ottawa (0.6 km)
ARC The Hotel (0.6 km)

This Hotel is in...
Downtown Ottawa

This Hotel is Near...
Gatineau Airport (15.0 km)

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Editor's Analysis
Updated on May 23, 2012
Overview
The Cartier Place Suite Hotel is located on Cooper Street, near the Elgin Street intersection, in downtown Ottawa, Ontario. This hotel is within walking distance (5 minutes) to the Rideau Canal trail system and Ottawa City Hall.

This hotel has 250 units comprised of suites and VIP suites (which include jacuzzis). Each unit includes fully equipped kitchens, separate bedrooms and living areas with private balconies. Free wireless Internet and complimentary newspapers are also included. This hotel offers non-smoking floors and is pet-friendly ($30 per day). Indoor parking is available for $21 per day. Children under 16-years old stay for free with a paying adult.

On-site recreational amenities include an indoor pool, sauna, hot tub, fitness facility, games room and outdoor garden with a playground and shuffle board. Coin-operated laundry facilities are located on each floor and banquet space is also available. The hotel also provides the following services (for an additional fee): grocery delivery, dry-cleaning, copy and fax service, babysitting, and room service. Movie rentals and an ATM machine are available in the hotel lobby.

The on-site restaurant, Cafe Mezzaluna, serves Italian cuisine and is open from 7:00am - 10:00pm, Monday - Friday. On Saturday the restaurant operates from 9:00am - 11:00am and 5:00pm - 11:00pm. Sunday hours are 9:00am - 11:00pm.

This hotel is just west of the Rideau canal and an 8 minute walk north on Elgin Street will bring guests to the National Arts Centre which features orchestra, ballet, opera, and theatre performances. Also north on Elgin Street are the Parliament buildings (18 minute walk from the hotel). This hotel is also central to attractions on the east side of the Rideau Canal. The Rideau Centre (shopping mall), Ottawa Conference Centre and the Byward Market (all-season farmer's market, boutiques, and restaurants) is an 11 minute walk via the Laurier Bridge (walking time estimates: Google Maps).
The Good
Of the reviews used for this analysis, most guests described having a positive experience. The location and full kitchens were the most complimented aspects of this property.

Many guests found this hotel centrally located and within walking distance to downtown attractions, boutique shopping on Elgin Street, pubs, and restaurants. One reviewer described the location as "pedestrian friendly".

The in-suite kitchen with full-sized appliances was complimented by many guests as a way to keep their travel costs down. Several reviewers also mentioned being impressed that the kitchens included a dishwasher. Guests also agreed that the rooms were clean and spacious. A few reviews described the configuration of the suites as having separate living spaces and feeling more like an apartment than a hotel room. One reviewer described his suite as having, "all the comforts of home".

The customer service at this hotel was praised by several guests, with a few reviewers specifically mentioning that the check-in and check-out processes were efficient. Several reviewers also found the pool and play areas to be value added features for children.

The Bad
There were not many negative reviews found for this hotel (of those used for this analysis). 

However, many guests did agree that the decor and furniture was beginning to look dated. A couple of other reviewers specifically mentioned that the kitchen appliances and fitness facility equipment appeared to be old. Other guests noted that the bathroom fixtures were in need of updating and one reviewer was surprised that this hotel used key locks instead of electronic key-cards.

Several reviewers complained about the parking facility. A few guests found the entrance difficult to locate, while a couple of other guests found the layout confusing. A few reviewers also stated that the fees were expensive.
TripAdvisor.ca ranked this hotel #18 out of 62 properties in Ottawa, from 222 guest reviews.

Hotels.com gave this hotel an average score of 4.3 out of 5.0, based on 379 reviews.

Expedia.ca gave this hotel an average score of 4.3 out of 5.0, with 94% of 260 guests recommending the property.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

8.2
Very Good

#20 out of 57
Guest Rating Explained
Rating: 8.2 / 10 Details

No. of guest reviews: 1068
Guest Recommended: Yes
Guest Ranking Explained

Cartier Place Suite Hotel is #20 out of 57 hotels in Ottawa ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Deepa from Ottawa, ON CA rated Cartier Place Suite Hotel 9 out of 10 on January 08, 2012 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Nottingham, GB rated Cartier Place Suite Hotel 9 out of 10 on November 22, 2011 Verified Guest Hotel Review

"Well situated in quiet street but near Elgin Street so good for shopping and easy access to downtown. Safe area for walking around by day and night. Good access to University of Ottawa by footbridge. Only slight downside was the relative lack of natural light in the suite which meant that artificial lighting was needed all day."

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Hotel review by guest is Positive
Jenny from Kilsyth South, VI AU rated Cartier Place Suite Hotel 9 out of 10 on August 10, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Lorna from Kingston, ON CA rated Cartier Place Suite Hotel 10 out of 10 on May 07, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Westmount, QC CA rated Cartier Place Suite Hotel 8 out of 10 on June 12, 2010 Verified Guest Hotel Review

"Downtown comfort"
"Uncrowded swimming pool. Service fine. Quiet street. I stayed there before on a special $69. This time more pricy $129."


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Hotel review by guest is Positive
Karl from Ottawa, ON CA rated Cartier Place Suite Hotel 8 out of 10 on May 11, 2010 Verified Guest Hotel Review

"Check in was fast and staff were very helpful. The hotel was clean and centrally located in downtown Ottawa. Overall a great experience."

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Hotel review by guest is Positive
Anne l from Montreal, QC CA rated Cartier Place Suite Hotel 9 out of 10 on October 25, 2009 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Sutton, QC CA rated Cartier Place Suite Hotel 10 out of 10 on July 16, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Genevieve from Kincardine, ON CA rated Cartier Place Suite Hotel 10 out of 10 on March 05, 2006 Verified Guest Hotel Review

"The hotel was clean, fresh, comfortable and staff very friendly and helpful. My stay there was excellent."

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Hotel review by guest is Positive
Brian from Hamilton, ON CA rated Cartier Place Suite Hotel 8 out of 10 on December 20, 2005 Verified Guest Hotel Review

"I chose the hotel based on its previous ratings compared to other hotels in the area. As well, I needed a hotel that was close to the University of Ottawa (approximately three blocks from the hotel. Hotel is ideally located as well for its proximity to the sites of the Parliament Buildings, National Arts Centre and the Rideau Canal."

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Hotel review by guest is Positive
Christine from Dartmouth, NS US rated Cartier Place Suite Hotel 8 out of 10 on October 14, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Ron from Hamilton, ON CA rated Cartier Place Suite Hotel 10 out of 10 on October 08, 2005 Verified Guest Hotel Review

"The Hotel was located in a good location. Quick access to shopping and attractions downtown. Also conveient to Bus services. The staff of the hotel was curtious, frendly and helpful when needed. Security was good. Once I went to the lobby early in the AM, about 2 am to get some snacks out of the machine. The desk clerk came out to see who was there. Very security. The prices were resonable. The restaurant food was good and prices, was good. I would recommend this hotel to anyone. The Rooms were cosey and comfortable and Neat."

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Hotel review by guest is Positive
Lisette from Sudbury, ON CA rated Cartier Place Suite Hotel 8 out of 10 on August 05, 2005 Verified Guest Hotel Review

"When we first arrived at the hotel we had not been told that the full amount of the room for both nights had to be put on my credit card until check out, since I did not have that much credit on the card we where told that we had to pay an additional nights stay to stay in the hotel. This would not have been as frustrating if we would have been warned about this ahead of time. After all this was settled they then sent us off with our key card to park our car in the garage, our card did not work and so we buzzed to get in, whomever answered the speaker told us to proceed and that he would open the garage door for us, so we did not knowing that this would result in being trapped in a garage for the following half hour since you need your key to get through any door or use the elevator. We had to flag down a car and ask them if they could possibly let us in with there key. We then made our way back to the front desk and explained what had happened, the employee just looked at us gave us new keys and said nothing to try and rectify the situation, a simple sorry would have done. We then asked to speak to a manager where she offered us free parking for the duration of our stay there. We did enjoy our stay at your hotel but the process of checking in was a bit of a painful experience. Sincerely, Lisette Poulin"

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Hotel review by guest is Positive
Verified Guest from Pointe-claire, QC CA rated Cartier Place Suite Hotel 8 out of 10 on July 17, 2005 Verified Guest Hotel Review

"Ask about the cost for parking. They forget to tell you it's $14.00 a night until you check out."

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Hotel review by guest is Positive
Verified Guest from Kingston, CA rated Cartier Place Suite Hotel 8 out of 10 on July 13, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Guelph, ON CA rated Cartier Place Suite Hotel 9 out of 10 on June 12, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Bobcaygeon, ON CA rated Cartier Place Suite Hotel 9 out of 10 on January 28, 2005 Verified Guest Hotel Review

"Hotel was immaculate. Staff was great. Only surprise was a $14.00 per night fee for parking Was this spelled out in your literature? If not patrons should be aware of this added charge. Despite this charge would return again for a longer stay."

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Hotel review by guest is Positive
Marcia from Anahim Lake, BC CA rated Cartier Place Suite Hotel 9 out of 10 on January 15, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Val Des Monts, QC CA rated Cartier Place Suite Hotel 8 out of 10 on June 07, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Sudha from Scarbruogh, ON CA rated Cartier Place Suite Hotel 8 out of 10 on May 24, 2004 Verified Guest Hotel Review

"Only the timings of Check in and Check out were uncomfortable. Like it should be 1.00 pm to 11.00 am atleast."

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Hotel review by guest is Negative
William from Kingston, ON CA rated Cartier Place Suite Hotel 8 out of 10 on January 31, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Rita from Cambridge, ON CA rated Cartier Place Suite Hotel 10 out of 10 on November 04, 2003 Verified Guest Hotel Review

"Very lovely hotel in a quiet area of downtown Ottawa. We were within walking distance to many attractions which was great for my husband as I was on business and gone all day. Quite convenient to have indoor parking, a restaurant on the premises and an indoor pool made our stay very enjoyable. We will definitely be returning."

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Hotel Address: 180 Cooper Street, Ottawa, ON, Canada

Overview & Amenities


Cartier Place Suite Hotel

Amenities
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Concierge
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Garden
  • Playground
  • Photocopier
  • Desk
  • Facsimile
  • Meeting Coordinator
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Disabled Accessible Rooms
  • Disabled Parking
  • Jacuzzi
  • Internet Connection (wireless)
  • Pool Indoor
  • Games Available
  • Highchairs
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry

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Nearby Cities
Gatineau (6.1 km)
Kemptville (41.5 km)
Arnprior (51.9 km)
Smiths Falls (61.9 km)
Montebello (66.4 km)

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