OverviewThe Cartier Place Suite Hotel is located on Cooper Street, near the Elgin Street intersection, in downtown Ottawa, Ontario. This hotel is within walking distance (5 minutes) to the Rideau Canal trail system and Ottawa City Hall.
This hotel has 250 units comprised of suites and VIP suites (which include jacuzzis). Each unit includes fully equipped kitchens, separate bedrooms and living areas with private balconies. Free wireless Internet and complimentary newspapers are also included. This hotel offers non-smoking floors and is pet-friendly ($30 per day). Indoor parking is available for $21 per day. Children under 16-years old stay for free with a paying adult.
On-site recreational amenities include an indoor pool, sauna, hot tub, fitness facility, games room and outdoor garden with a playground and shuffle board. Coin-operated laundry facilities are located on each floor and banquet space is also available. The hotel also provides the following services (for an additional fee): grocery delivery, dry-cleaning, copy and fax service, babysitting, and room service. Movie rentals and an ATM machine are available in the hotel lobby.
The on-site restaurant, Cafe Mezzaluna, serves Italian cuisine and is open from 7:00am - 10:00pm, Monday - Friday. On Saturday the restaurant operates from 9:00am - 11:00am and 5:00pm - 11:00pm. Sunday hours are 9:00am - 11:00pm.
This hotel is just west of the Rideau canal and an 8 minute walk north on Elgin Street will bring guests to the National Arts Centre which features orchestra, ballet, opera, and theatre performances. Also north on Elgin Street are the Parliament buildings (18 minute walk from the hotel). This hotel is also central to attractions on the east side of the Rideau Canal. The Rideau Centre (shopping mall), Ottawa Conference Centre and the Byward Market (all-season farmer's market, boutiques, and restaurants) is an 11 minute walk via the Laurier Bridge (walking time estimates: Google Maps).
The GoodOf the reviews used for this analysis, most guests described having a positive experience. The location and full kitchens were the most complimented aspects of this property.
Many guests found this hotel centrally located and within walking distance to downtown attractions, boutique shopping on Elgin Street, pubs, and restaurants. One reviewer described the location as "pedestrian friendly".
The in-suite kitchen with full-sized appliances was complimented by many guests as a way to keep their travel costs down. Several reviewers also mentioned being impressed that the kitchens included a dishwasher. Guests also agreed that the rooms were clean and spacious. A few reviews described the configuration of the suites as having separate living spaces and feeling more like an apartment than a hotel room. One reviewer described his suite as having, "all the comforts of home".
The customer service at this hotel was praised by several guests, with a few reviewers specifically mentioning that the check-in and check-out processes were efficient. Several reviewers also found the pool and play areas to be value added features for children.
The Bad
There were not many negative reviews found for this hotel (of those used for this analysis).
However, many guests did agree that the decor and furniture was beginning to look dated. A couple of other reviewers specifically mentioned that the kitchen appliances and fitness facility equipment appeared to be old. Other guests noted that the bathroom fixtures were in need of updating and one reviewer was surprised that this hotel used key locks instead of electronic key-cards.
Several reviewers complained about the parking facility. A few guests found the entrance difficult to locate, while a couple of other guests found the layout confusing. A few reviewers also stated that the fees were expensive.
TripAdvisor.ca ranked this hotel #18 out of 62 properties in Ottawa, from 222 guest reviews.
Hotels.com gave this hotel an average score of 4.3 out of 5.0, based on 379 reviews.
Expedia.ca gave this hotel an average score of 4.3 out of 5.0, with 94% of 260 guests recommending the property.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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