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Downtown Ottawa hotel near Rideau Canal with indoor pool, kitchens, balconies and jacuzzis

Pros
  • Free amenities: Wi-Fi, DVD players and movies, newspapers
  • Many appreciated the well maintained and comfortable suites, each with a full kitchen and balcony
  • Several reviewers found the staff friendly and helpful
  • Wi-Fi was rated as good overall by online reviewers
  • Many loved this location, in walking distance to area attractions, restaurants, shopping and the Rideau Canal
  • Families liked the play areas, game room and indoor pool
  • Many guests said the hotel offered great value
  • Guests enjoyed meals on site
Cons
  • Several mentioned that the hotel's decor was dated
  • Underground parking is $25 per day
Freebies
Free Wi-Fi
Editor's Analysis
Updated Jan 10, 2016
Overview
This hotel offers full suites near the Elgin Street dining and shopping district, and a 5-minute walk from the Rideau Canal trail system. It's popular with guests looking for value and comfort in a central downtown location.

This hotel offers 250 smoking and non-smoking suites. Each unit includes free Wi-Fi, a flat screen TV with cable and pay-per-view movies, a full kitchen, a desk, 1 or 2 separate bedrooms, a living area, an iron and ironing board, a dining table, a hair dryer, a private balcony and climate control. Rooms are furnished with 2 double beds, 1 queen + 2 twin beds, 1 queen bed, or 1 king bed. Room extras include a sofabed,a safe, a second TV, a double jacuzzi, bathrobes, free champagne, a fireplace, a guest powder room, a DVD player, ensuite laundry, a board table and a roof-top patio. Accessible rooms are available, as are long-term residence suites.

Underground parking is available for $25 per day. Pets are welcomed in select rooms for $35 per day for stays of 1-3 days, and $95 per month for stays longer than 3 days.

The on-site licensed restaurant, Cafe Mezzaluna, serves Italian cuisine and is open for breakfast, lunch and dinner. Room service is also available. Guests wanting to save on dining out will find groceries and ready-made meal options at a Sobeys grocery store, 2 blocks away on Elgin Street.

Recreational amenities include an indoor pool, a hot tub, a sauna, a fitness centre, a children's playroom and games room, an outdoor garden with a playground, a BBQ area and a shuffle board court. Other hotel amenities include free high chairs, cots and play pens, free DVD players and movie rentals, a guest laundry on each floor, dry-cleaning, an Internet kiosk, copy and fax service, safety deposit boxes, an ATM and meeting rooms.

This hotel is an 8-minute walk to the National Arts Centre which features orchestra, ballet, opera, and theatre performances. The Parliament buildings are a 12-minute walk from the hotel. This hotel is also central to attractions on the east side of the Rideau Canal. The Rideau Centre shopping mall, Ottawa Covention Centre and the Byward Market (all-season farmer's market, boutiques, and restaurants) are an 11-minute walk via the Laurier Bridge. (Walking time estimates: Google Maps)

Confirmed with the front desk on January 8, 2016: both smoking and non-smoking suites available, parking is $25 per night, guests can rent a DVD player and movies for free, all rooms have pay-per-view movies
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The Good
This all-suite hotel was well liked by its guests, many of whom stated they planned to return or make this their go-to hotel in downtown Ottawa. It seems that many reviewers appreciated the value offered at this hotel, from the cleanliness, comfort and size of the suites to the convenient location.

The suites had all the comforts of home. Guests were pleased with comfortable beds, good water pressure in the shower, and well cleaned and spacious suites, with quiet and efficient air conditioners. The full-size kitchens were welcomed for saving on dining out costs or having a quick eat-in breakfast, and many appreciated having a balcony for bringing fresh air into the suite and relaxing in the warmer months. Many guests made a point of saying how quiet their stays were.

The location was an easy walk to downtown attractions, boutique and mall shopping, a huge selection of restaurants and the Rideau canal trails for biking, running and walking. Many were also pleased to find groceries and ready-made meals at the supermarket so close by.

Several guests enjoyed meals at the restaurant on site and many were pleased to have secure underground parking.

The staff were well reviewed and many found them professional, friendly and helpful.

The hotel's play areas and indoor pool were appreciated by families with children.
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The Bad
Some guests offered their critique of the hotel's weak spots.

Several guests mentioned that the hotel, although well maintained and clean, had dated decor. This did not seem to be a deal breaker though, as many seemed to appreciate the lower room price for a downtown hotel.

Some did not like paying extra for parking and also found it quite high ($25 per day).

A few guests found the sofabeds quite uncomfortable, the cable channels limited and the key cards not always working well.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #30 out of 68 properties in Ottawa with a guest rating of 4 out of 5, from 555 guest reviews.

Booking.com gave this hotel an average score of 8.3 out of 10, based on 1,316 reviews.

Expedia.ca gave this hotel an average score of 4.1 out of 5, with 94% of 1,690 guests recommending the property.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.0
Very Good
#
30 / out of 63
hotels in Ottawa

Rated 8.0/10 based on 3044 reviews

Ranked #30 out of 63 hotels in Ottawa

3044
Map Marker Cartier Place Suite Hotel
180 Cooper Street, Ottawa, ON