5 out of 10 | Athiya parveen stayed July 02, 2013
"Go just for the location"
"This hotel is only good for its location. Its just a 5 minute straight walk to the parliament hill otherwise its not recommended for families. As soon as we arrived, we were told we had to pay $ 20 for parking per day. after arguing with the reception, they waived it off and mind you, the parking is a 2minute walk so if you have too many bags, its a hassle again. the parking is actually in a world exchange plaza and apparently we found out it is free on sat & sun. Our room had damp carpets and god knows when and how they were cleaned. Shower curtain had a stench and had asked them to change which they obliged. Other facilities nearby are a subway, tim hortons & the plaza where there is a shoppers and food court. Its only The location which is very convenient if you are doing stuff around parliament hill."
5 out of 10 | Kenneth l stayed July 02, 2013
"Capital Hill Hotel"
"Picked this place because of location. It was mostly clean with very few amenities. Found the interior room and halls run down and old. The parking was inexpensive but it was half a block away underground. The staff were friendly and mostly helpful but the elevator stopped working and was not fixed (very poor for people on upper floors)."
7 out of 10 | Verified Guest stayed December 02, 2012
"Central location is great. Hallways not attractive but room was fine, quiet, clean. Disappointed that parking was not included in hotel room price."
9 out of 10 | Steve stayed November 25, 2012
"Handy and comfortable"
"We had a good weekend, Hotel is affordable and convenient. Handy to all there is to see downtown."
4 out of 10 | Verified Guest stayed September 23, 2012
"Parking is horrible. Once you're parked in a spot, don't expect to get out for the duration of your stay. Cars are double and triple parked."
7 out of 10 | Marilyn stayed August 25, 2012
"Fabulous location with basic accomodations!"
"We just stayed for 2 nights while in Ottawa searching for an apartment near U of O. The location is awesome- a short, beautiful walk to just about anywhere in the downtown area. The suite we had was good value for 4 of us. We slept well and were right where we wanted to be during the day. There are few extras but the staff were helpful, friendly and we would go back."
8 out of 10 | Verified Guest stayed August 01, 2012
"We enjoyed our stay. The staff was friendly and very helpful. The room was spacious,neat and clean. The bed was very comfortable. I appreciated the fact that the air conditioner was not very noisy."
9 out of 10 | Charles stayed July 05, 2012
"Everything you need is within few block walk. Best value I have seen in a down-town hotel."
1 out of 10 | Felix stayed June 24, 2012
"Terrible experience. The rooms smelt dirty, lack of ventilation, room feels moist and feels like i'm breathing in mold (asbestos)"
8 out of 10 | Gary stayed June 26, 2011
"Staff very helpfull and courteous."
9 out of 10 | Edward stayed March 07, 2010
"When I am in Ottawa, I will stay at this hotel again."
8 out of 10 | Stefan stayed November 04, 2004
"i'm a moderate smoker and when i came in to the room the smell was very powerfull...they should invest in room deodorizers.other than that , very good stay"
9 out of 10 | Alexander stayed September 29, 2004
"a great location for visitors to Ottawa - right downtown and we were able to walk to everything we wanted to visit"
10 out of 10 | Verified Guest stayed January 01, 2004
"I was very pleased with the service provided at the hotel. After an unexpected turn of events, the hotel staff put themsleves at our disposal to correct the situation. This helped make our stay at Capital Hill Hotel and Suites quite enjoyable. It is also one of the best hotels in terms of value that I have ever stayed at."
4 out of 10 | Edward stayed November 14, 2003
"A bunch of jackasses run this hotel. How many times should you have to complain about a broken toilet without them doing anything about. And the coffee pot leaked.... And they locked us out of our damn room after one day of a three day stay..... Grrrrr....."