Best Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown SuitesBest Western Plus Ottawa Downtown Suites

Best Western Plus Ottawa Downtown Suites

8.8 | Very Good
MAP

Popular downtown Ottawa all-suite hotel with kitchenettes, free breakfast and free Wi-Fi

Pros
  • Free amenities: Wi-Fi, breakfast, local calls
  • Many guests found the staff to be friendly, helpful, and efficient
  • Many reviewers described their rooms as clean and well appointed
  • A few guests complimented the kitchenettes as a value added feature
  • Guests thought the hotel provided good value
Cons
  • Underground parking is $18.95 plus tax per night
  • Some guests missed having a restaurant on site
  • Some guests thought the hotel was a little far to walk to the downtown attractions
Freebies
Free Wi-Fi
Free Breakfast
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Jul 22, 2016
Overview
The Best Western Plus Victoria Park Suites is located on O'Connor Street in Ottawa, south of the downtown core. It's only 2 blocks from the 417 or Queensway highway and 1 block from the Canadian Museum of Nature. This hotel is about a 5-minute drive (or 27-minute walk) from the Byward Market (all-season farmers market, boutique shopping, and restaurants).

This property is 100% smoke-free and is comprised of 123 suites that include kitchenettes (microwave, mini-fridge, coffee maker, and dinnerware), free in-room coffee, free high-speed Wi-Fi, free local calls, free newspapers, beds with pillow top matresses, hair dryers, irons and ironing boards, pay-per-view movies, Nintendo games, and cordless telephones with voicemail. Pets are not allowed at this property and on-site underground parking is $18.95 per day plus tax and includes in-out privileges.

This hotel offers a daily free continental breakfast which includes eggs, fresh fruit, yogurt, a variety of breads, juices, bagels, spreads, tea and coffee. 

On-site amenities include meeting facilities and catering services, a penthouse fitness centre with views of the Ottawa skyline, saunas, guest laundry facilities (extra fees apply), and same-day dry cleaning service (extra fees apply).

Guests who are looking to access tourist attractions in the downtown area of Ottawa will need their own transportation or they may use public transit. The Parliament buildings, Rideau Centre (shopping mall), and Byward Market are about a 5-minute drive (13 minutes by bus) from this hotel. Parking in the downtown area is available at the Rideau Centre and costs $17 - $20 per day. The Ottawa International Airport is located south of this hotel and is about a 13-minute drive from this hotel (driving time estimates: Google Maps).
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The Good
Many guests described having an overall positive experience at this hotel and the most complimented aspect was the customer service. Guests also perceived the value offered by the lower room rates of this hotel.

The staff were described as friendly and helpful by many reviewers, while several guests found the check-in and check-out processes efficient. A few reviewers who were participating in the annual Ottawa marathon found that the staff accommodated their needs for an earlier breakfast service and a later check-out time.

Room cleanliness was also highly praised by many guests, with one reviewer describing their rooms as "impeccable". A few guests thought the property appeared well maintained, and several other reviewers found the rooms appointed with modern furnishings. A few guests found the in-suite kitchenettes to be a value added feature.

Reviewers had mixed opinions about the location of this hotel (see below), but a few guests found this hotel situated near many restaurants and pubs. A couple of reviewers mentioned that the hotel was on a public transit route that supplied bus travel to Rideau Street and the Byward Market area.
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The Bad
Of the reviews used for this analysis, there were few common complaints or negative experiences described by guests.

However, some guests found their rooms and bathrooms small, with a couple of reviewers specifically mentioning that counter space in the bathroom was limited.

As mentioned above, the location of this hotel received some mixed reviews. Several reviewers were disappointed that the hotel was so far from the downtown area. These guests mentioned that the hotel was too far to walk in the colder seasons especially to popular attractions, shopping destinations, or entertainment venues.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.4 out of 5.0, with 95% of 87 guests recommending the property.

TripAdvisor.ca ranked this hotel #4 out of 62 properties in Ottawa, based on 169 reviews.

Hotels.com gave this hotel an average score of 4.3 out of 5, from 60 guest reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.8
Very Good
#
9 / out of 63
hotels in Ottawa

Rated 8.8/10 based on 2275 reviews

Ranked #9 out of 63 hotels in Ottawa

2275
Map Marker Best Western Plus Ottawa Downtown Suites
377 O'Connor Street, Ottawa, ON