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8.3
Very Good
#11 out of 38
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Guest Rating Explained
Rating: 8.3 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.5 |
| Cleanliness: |
8.5 |
| Location: |
8.2 |
| Comfort: |
8.2 |
| Service: |
8.5 |
| Value: |
7.8 |
Details
No. of guest reviews: 10
Guest Recommended: Yes
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Popularity Ranking Explained
Arc The Hotel is #11 out of 38 hotels in Ottawa ranked by guests.
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"I was a bit concerned about booking this hotel as I had read mixed roports about it. But I was very happy that I did and did not experience any of the negatives that I had read about."
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"Air conditioner and fan (no windows would open) didn't work. After first night fiddled with the controls after stiffling second night aske it be checked in AM while we were out. Returned 6 hours later; still daw not functioning. IMPOSSIBLE TO TELL whether it had been checked by engineer. Had to move to another room.
Municipal water work caused outage - They announce mid day that water would be off from 8pm until 4am. Scheduled around it but water went off before 7pm (missed shower) and was still off at 8am the next morning. UNABLE to get answer to the question, "How much advance notice did Hotel have from the City prior to interruption. There was a general sense that they may have had enough advance notice to alert people in advance. NO EFFORT to recognize inconvenience by offering to adjust bill.
Room was ergonomic mess. Key point easy chair with no lighting and bed with small ineffective lights. Just not designed by a hotel person.
It lists some pretty select company under the Preferred Hotels banner.
Was treatment better for guests who paid the full rack rate rather than through your "discount" web site."
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"Althought it was a non smoking floor someone/somewhere was smoking which made it unpleasant."
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"My partner had a birthday and I called before I arrived to Ottawa to see if they would be able to do anything special for me. I never expected the woman at the front desk(Lorrie) to offer to go down the street and pick up a cake for me. That was something else and my next stay in Ottowa will surely include the Arc."
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"Overall, the stay was terrific, however some areas could stand some improvement:
The food at the hotel restaurant was mediocre, and the service was slow.
The high-speed Internet connection does not allow stable VPN connections. This is a serious short-coming for business travellers."
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"Excellent, modern and well kept hotel. Customer service was spectacular (including the Valet service). HUGE pillows were drfinitely a plus."
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ARC The Hotel, Ottawa's first luxury boutique hotel, offers discerning travelers an oasis of urban luxury and design. Whether you are traveling for business or pleasure, ARC The Hotel Ottawa provides a unique experience and unmatched sophistication. Comfort and luxury are paired with contemporary design in the serene and sophisticated ARC The.Hotel Ottawa. The premier design boutique hotel in Canada's capital offers luxuriously appointed rooms in an intimate atmosphere to ensure you feel energized and relaxed. Minutes away from Ottawa International Airport and close to all major Ottawa attractions.ARC The Hotel Ottawa, a convenient and comprehensive venue for hosting meetings and receptions, is centrally located in Downtown Ottawa. This Yabu Pushelberg designed hotel features luxurious furnishings, soft muted colors, beautiful dark woods and unique fabric wall art. Combine this style and design with state of the art meeting room technology and gracious, professional bilingual staff, Arc is Ottawa's ideal destination for your next gathering. Dining Options Arc Lounge and Restaurant, in keeping with the hotel, brings together all the elements for the ultimate culinary experience combining mood lighting and intimate booths with cutting edge gastronomy paired with old and new world wines. The ARC's Executive Chefs food philosophy is to use only the freshest regional and Canadian ingredients, combined with cutting edge culinary methods. If it's been a long day of meetings or you scheduled a packed day of sight seeing in beautiful Ottawa know that upon your return, you can curl up in your soft bed and have a sumptuous dinner delivered to you. Our in room dining is known for being amongst the finest in all of Ottawa. With discerning selections from our culinary team at Arc the Hotel you will find a variety of indulgencies, we encourage you to peruse our in room dining menu and enjoy in the stylish surroundings that is ARC The Hotel Ottawa.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
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Book Arc The Hotel online right now!
When you make your booking online, your hotel reservation is transmitted to Arc The Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent on to the computer reservation system of Arc The Hotel in Ottawa, Ontario. Booking online is easy, quick, and faster than booking by telephone. And rest assured, our best rates are always online!
Within moments after submitting your hotel reservation, you will receive a confirmation email for your records that confirms and guarantees your rate and reservation, along with all the details you may need for your stay, such as the local phone number and address of Arc The Hotel. We suggest you print out your confirmation and bring it with you when you check into Arc The Hotel.
If you are unable to book online, you can call our customer service line at 1-800-359-6279 and speak to a live customer service agent 24 hours a day, 7 days a week. However, please note that our customer service agents have no better information or rates than what you already see on our website. Booking online is also faster and easier than booking by phone.
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