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Guest Reviews
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8.2
Very Good
#12 out of 38
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Guest Rating Explained
Rating: 8.2 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.4 |
| Cleanliness: |
8.4 |
| Location: |
7.9 |
| Comfort: |
8.0 |
| Service: |
8.4 |
| Value: |
7.8 |
Details
No. of guest ratings: 8
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #12 out of 38 hotels in Ottawa ranked by guests.
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Lawrence from Canton, NY US stayed on April 13, 2006
"Air conditioner and fan (no windows would open) didn't work. After first night fiddled with the controls after stiffling second night aske it be checked in AM while we were out. Returned 6 hours later; still daw not functioning. IMPOSSIBLE TO TELL whether it had been checked by engineer. Had to move to another room.
Municipal water work caused outage - They announce mid day that water would be off from 8pm until 4am. Scheduled around it but water went off before 7pm (missed shower) and was still off at 8am the next morning. UNABLE to get answer to the question, "How much advance notice did Hotel have from the City prior to interruption. There was a general sense that they may have had enough advance notice to alert people in advance. NO EFFORT to recognize inconvenience by offering to adjust bill.
Room was ergonomic mess. Key point easy chair with no lighting and bed with small ineffective lights. Just not designed by a hotel person.
It lists some pretty select company under the Preferred Hotels banner.
Was treatment better for guests who paid the full rack rate rather than through your "discount" web site."
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Rudy from Montreal, PQ CA stayed on October 03, 2004
"Althought it was a non smoking floor someone/somewhere was smoking which made it unpleasant."
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Norman from San Diego, CA CA stayed on June 22, 2004
"My partner had a birthday and I called before I arrived to Ottawa to see if they would be able to do anything special for me. I never expected the woman at the front desk(Lorrie) to offer to go down the street and pick up a cake for me. That was something else and my next stay in Ottowa will surely include the Arc."
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Philip from Toronto, ON CA stayed on February 13, 2004
"Overall, the stay was terrific, however some areas could stand some improvement:
The food at the hotel restaurant was mediocre, and the service was slow.
The high-speed Internet connection does not allow stable VPN connections. This is a serious short-coming for business travellers."
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Dina from Toronto, ON CA stayed on October 24, 2003
"Excellent, modern and well kept hotel. Customer service was spectacular (including the Valet service). HUGE pillows were drfinitely a plus."
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Overview & Amenities
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Nestled in the heart of Ottawa's downtown core, this hotel is located approximately six miles from Ottawa International Airport.
The moody library lounge offers an assortment of books, CDs, magazines, and international and local newspapers. A complete fitness facility, business center, and executive board room are also available for guests convenience. Enjoy a glass of champagne while you check-in.
All rooms have safes, irons and ironing boards, marble bathrooms, minibars, dataports, voicemail, cable TV, and pay movies.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
* air conditioning * meets building codes
* coffee shop * disabled parking
* lounge / bar area * lounges
* non smoking rooms * suites
* parkingaccess * parkingfee
* storage space available
* color tv available in all rooms
* hair dryer available in all rooms
* ironing board available in all rooms
* voice mail available in all rooms
* parking- valet service
Attraction Info
Dining Info
Recreation Info
* boating 3 km
* camping 15 km
* cardio equipment 0 km
* casino 5 km
* child activities 2 km
* fishing 3 km
* game room km
* golf 25 km
* hiking 5 km
* jogging track 1 km
* limited health club km
* massage .2 km
* mountain biking 1 km
* mountain climbing 10 km
* nature trails 5 km
* play ground 2 km
* racquetball court km
* sports court km
* snow mobiling 10 km
* snow skiing 10 km
* spa .2 km
* squash courts km
* sun bed .2 km
* tennis courts km
* weight lifting .2 km
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Room Type Descriptions
* one hundred and twelve deluxe guestrooms, including two
stylish suites, make arc the.Hotel the perfect place to
unwind after a productive day.
* classic 1 queen carefully designed to elicit tranquility
and relaxation. room features a queen bed draped in
luxurious cotton linens. cozy mohair throws, cd player,
frette bathrobe, complimentary gilchrest and soames
toiletries, starbucks coffee and tazo teas complete the
experience. business amenities include large workspace, high
speed internet access, cordless telephone and secondary
telephone with two lines.
* deluxe 1 king spacious design emanating tranquility and
relaxation. features a king bed draped in luxurious cotton
linens. chair and ottoman warmed by a mohair throw and cd
player. business amenities designed for ease of use
including high speed internet access, cordless telephone and
secondary telephone with two lines. frette bathrobe,
complimentary gilchrest and soames toiletries , starbucks
coffee and tazo teas complete the experience.
* luxury room luxurious sensual roman tub surrounded by
gilchrest and soames amenities, frette bathrobe and
completed by a king bed in the bedroom. the room is
complimented by luxurious cotton linens, mohair throw, cd
player and the business amenities featuring high speed
internet access, cordless telephone and secondary telephone
with two lines.
* jr ste exquisite and spacious design featuring a king bed
draped in luxurious cotton linens, sofa/sitting area
personalized by a mohair throw and cd player. business
amenities include high speed internet access, cordless phone
and secondary phone with two lines. frette bathrobe,
complimentary gilchrest and soames toiletries, starbucks
coffee and tazo teas complete the experience.
**available in all rooms
* additional desk outlet * air conditioning
* alarm clock * bath robe
* bathroom amenities * bathtub shower
* cable news * cable tv
* cd player * coffee/tea maker
* color tv .
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Booking Information
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The hotel you have selected -- Arc Hotel -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Arc Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Arc Hotel computer reservation system in Ottawa, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Arc Hotel. For your comfort and peace of mind, you may even.
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