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Albert at Bay Suite Hotel

9.1 | Excellent | #2 out of 63 hotels in Ottawa
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Great value downtown Ottawa hotel with large suites, full-size kitchens & balconies 

Pros
  • Free amenities: Wi-Fi, local calls, newspapers
  • Rooms were very clean, well appointed and spacious
  • Location was an easy walk to restaurants, shops and attractions
  • Staff were helpful, very friendly and reliable
  • Great value at this hotel according to guests
  • Wi-Fi was rated excellent
Cons
  • Underground parking is $22.95 plus tax per night
Freebies
Free Wi-Fi
Editor's Review
Updated May 12, 2017
Overview
This hotel is located a 10-minute walk from the city centre and the restaurants of Sparks Street. 

The smoke-free and pet-free hotel offers 196 apartment-size suites over 10 floors with elevator access.

All suites include 1 or 2 bedrooms, a living room, a kitchen, a dining table, 1 or 2 bathrooms and a balcony.

Amenities in all suites include free Wi-Fi, free local calls, 2 flat screen TVs with cable and in-room movies, a coffeemaker, a desk, a laptop-size safe, an iron and ironing board, a hair dryer, and climate control.

Some suites include a sofabed, bathrobes, a jetted tub and a boardroom table. Accessible rooms are available.

Suites are furnished with 1 or 2 queen beds or 1 king bed.

Parking is underground with a 6’ clearance and unlimited access for $22.95 plus tax per night. There is an outdoor lot available 1 block away for larger vehicles.

There is no restaurant on site, but guests will find several restaurants within a 5- to 10-minute walk.

Hotel amenities include a fitness centre (6 am to 11 pm), a 24-hour business centre, dry cleaning, a guest laundry, a 24-hour convenience store, a 24-hour front desk, ice machine, ATM, free newspapers and meeting rooms.

What’s nearby? Parliament Hill, Byward Market, Rideau Canal and National Arts Centre are all 15 to 20 minutes away on foot. The Canadian Museum of Civilization, which has an IMAX theatre and an interactive children’s museum, is a 6-minute drive (or 30-minute walk) over the river into Gatineau, Quebec. University of Ottawa is a 6-minute drive. Ottawa International Airport (YOW) is 18 minutes by car. (All travel times: Google Maps)

Confirmed with the hotel on Apr 14, 2017: parking costs, Quickie Mart offers eggs, bread and milk plus other convenience items, no vending machines on site

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The Good
Guests were very pleased with this hotel and highly recommended it.

Rooms were very clean, tastefully decorated, spacious and quiet, with quality bed linens. Kitchens were fully stocked.

The location was well liked. It was an easy walk to restaurants and shopping and downtown attractions.

Staff were described as courteous, helpful, very friendly, and reliable.

Guests appreciated good value and reasonable rates at this hotel and many planned on returning.

Guests also liked: early check-ins, extra storage space in the suite, nice views, fun bags offered to children, fluffy white towels and the basket of fruit and filtered water available in the lobby.

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The Bad
Some guests offered a little critique of the hotel.

Recent room complaints were: bedroom windows were small, room could use a more ergonomic desk, arm chair was a little worn and mattress a little soft.

Other comments found were: the convenience store could use more healthy options, Wi-Fi did not work in the fitness room, ice machine was 5 floors away and out of order, wished there was a restaurant and a hot tub on site.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 9.1 out of 10 from 889 reviews.

TripAdvisor.ca guest reviews ranked the hotel #2 out of 67 Ottawa hotels with an average rating of 4.5 out of 5 from 2327 reviews.

Expedia.ca guest reviews rated the hotel 4.6 out of 5 from 2823 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
9.1 / out of 10
"Excellent"
Ranked by Guests
#
2 / out of 63
hotels in Ottawa

The average guest rating for Albert at Bay Suite Hotel is 9.1 out of 10 based on 7777 reviews from past guests. This average guest rating ranks Albert at Bay Suite Hotel at #2 out of 63 hotels in Ottawa.

7777
Map Marker Albert at Bay Suite Hotel
435 Albert Street, Ottawa, ON