Knights Inn OshawaKnights Inn OshawaKnights Inn OshawaKnights Inn OshawaKnights Inn OshawaKnights Inn OshawaKnights Inn OshawaKnights Inn OshawaKnights Inn OshawaKnights Inn Oshawa

Convenient location, friendly staff but complaints about room cleanliness

Pros
  • Free Wi-Fi and wired internet and parking
  • Convenient location, according to guests
  • Guests described staff as friendly and accommodating
Cons
  • Rooms were not clean, according to many guests
  • Guests said the hotel was showing its age
  • A few guests complained about the bathroom door not closing and the shower not working at all
  • Guests claimed the non-smoking rooms smelled like smoke
  • The air conditioner didn't work properly, according to a few guests
  • A few guests complained about hallway noise
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
Free Internet
Rates & Availability
Editor's Analysis
Updated Dec 14, 2012
Overview
This hotel is situated in the downtown area of Oshawa. With popular local attractions and two shopping centres nearby, this property may appeal to travellers looking for easy access to shopping or those looking to explore the area by car.

Each room comes furnished with 1 queen, 1 double or 2 double beds, cable TV, a coffee/tea maker, a desk and chair and a telephone. Local calls are free and each room comes with free Wi-Fi and wired internet. Some rooms feature a microwave and mini-fridge. Both smoking and non-smoking accommodations are available. 

Free parking is available on-site and pets are not permitted.

There are several restaurants nearby like Egg Crepes Restaurant (American fare), Stav's Steakhouse and Bar and Barnaby's Deli (Greek-Canadian cuisine), all within a 4-minute drive. Ample shopping is available, with two shopping centres (Oshawa Centre and Five Points Mall) within a 9-minute drive.

Downtown Oshawa, which features several arts and cultural attractions like the Ontario Philharmonic (symphony orchestra), the Oshawa Little Theatre (amateur theatrical company) and Oshawa Community Museum, is a 12-minute drive away. The Oshawa GO Station is 6-minutes away by car and the Oshawa VIA Rail Station is a 12-minute drive away.

Confirmed with a front desk agent December 13, 2012: free Wi-Fi.
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The Good
Negative reviews outweighed the positive reviews used for this analysis. However there were a few common compliments mentioned by guests regarding the location, the staff and the price paid.

The biggest compliment from reviewers was that the hotel was conveniently located to the downtown area, shopping and Highway 401. 

Several reviewers complimented the front desk staff and described them as friendly and accommodating.

A few guests felt that the room rates were affordable and the value received matched the pricing.
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The Bad
As mentioned above, the negative reviews outweighed the positive reviews used for this analysis. Guests said the rooms were not clean, the hotel was outdated, noted bathroom issues, complained about the room temperature, claimed rooms smelled like smoke and grumbled about noise from other guests.

Many guests said they would not likely return to this hotel in the future and several guests complained about the lack of cleanliness in the rooms. One reviewer said their sheets were not changed from the previous stay while another reviewer described the room as filthy.

Several reviewers thought the hotel in general was old. They described the hotel as outdated and rundown. 

A few guests had issues with the bathroom. One guest said the bathroom door would not close while another guest claimed the shower didn't work at all.

Several guests claimed that the air conditioner unit did not work properly.

A few reviewers complained about smelling cigarette smoke in their non-smoking rooms and in the halls.

A couple reviewers were disturbed by noise from other guests in the hallway. 
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Show Sources
Sources
Booking.com rated this property 4.9 out of 10 based on 25 reviews.

Expedia.ca rated this hotel 1 out of 5 based on 4 reviews.

TripAdvisor.com ranked this property #6 out of 6 hotels in Oshawa based on 9 reviews.

Confirmed with a front desk agent December 13, 2012: free Wi-Fi.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
3.4
Very Poor

Rated 3.4/10 based on 11 reviews

Ranked #6 out of 6 hotels in Oshawa

Location
  • Oshawa Airport (4.9 km)
Map Marker Knights Inn Oshawa
695 King Street East, Oshawa, ON