OverviewThis boutique hotel is situated on a major thoroughfare in Orillia adjacent to a grocery and beer store. With well-appointed rooms and kitchenettes, it is well suited to leisure guests looking for spacious rooms with all the conveniences of home.
This property is 100% smoke-free and all 48 rooms and suites include free Wi-Fi, a toaster, a microwave, a coffeemaker, a mini-fridge, a hair dryer, two bathrobes,an iron and ironing board, a wet bar, a 42" flat screen TV and individual climate control. Single room accommodations are furnished with one king bed or two double beds. Upgraded rooms have an added DVD/VCR player and a fireplace and are furnished with one king bed.
Two-room suites are furnished with one king bed and also include a kitchenette with large fridge, a sit-up bar, a separate living area with double sofabed and a 32" flat screen TV in the bedroom. Select two-room suites have a two-person jetted tub. Housekeeping suites have full kitchens with cookware, stove and dishwasher.
Free parking is available on site and pets are not permitted.
A free deluxe continental breakfast is served from 6 am to 10 am on weekdays and from 7 am to 10 am on weekends.
The hotel's Fireside Lounge serves home-style selections and bar-style food and beverages, and is open daily from 12 noon to 2 am. Room service is also available. Complimentary hors d'oeuvres are served at the Fireside Lounge on Friday evenings.
Other on-site amenities include an indoor pool, a hot tub, a fitness centre, free coffee, a business centre, ice/vending machines, meeting rooms, safes and guest laundry facilities.
Downtown Orillia shops and restaurants, and the Couchiching Beach Park with the Port of Orillia and the Orillia Boat Cruises are about 4 minutes away by car. The Orillia Museum of Art and History and the nearest Highway 11 interchange are 3 minutes' drive away. Casino Rama (gaming and live entertainment venue) is 16 minutes' drive from the hotel. (All driving time estimates: Google Maps)
Verified by a front desk agent on December 11, 2012: The free breakfast is served from 6 am to 10 am on weekdays and from 7 am to 10 am on weekends. The Fireside Lounge serves snacks and beverages from 12 noon to 2 am.
The GoodThis hotel received many rave reviews from guests, among the reviews sourced for this analysis. Several reviewers indicated that they stayed at this property to celebrate a special occasion and many guests said that they were likely to return to this hotel in the future.
Many guests described their rooms as clean and overall comfortable. Many reviewers also appreciated the in-room kitchenettes. One guest described her room as "charming", while another reviewer specifically mentioned the granite countertops in her bathroom.
The staff were frequently complimented for their friendly and attentive service. One guest said that the front desk agents "went out of their way to make sure all our needs were met".
Many guests praised the food at the free breakfast and a couple of reviewers specifically mentioned that they appreciated the complimentary hors d'oeuvres on Friday evenings. A couple of other reviewers described the on-site lounge as relaxing and inviting.
The indoor pool and hot tub were thought to be value-added features by a few guests. A few reviewers found the location convenient for accessing Highway 11, downtown attractions and Casino Rama by car.
The Bad
As mentioned above, many guests described positive stays at this property. Among the reviews used for this analysis, there were very few complaints or concerns found. However, some guests provided suggestions to help improve the overall guest experience.
One reviewer thought that ice machines should be provided on every floor and not just the main floor. One guest was disappointed that this hotel did not have an on-site restaurant and that the in-room TVs were not equipped with a pay-per-view movie service. One reviewer suggested that the hotel upgrade their in-room coffeemakers, while another guest thought that the hotel should designate an adult-only swim time at the on-site pool.
Expedia.ca gave this hotel an average score of 4.8 out of 5, with 89% of 19 guests recommending the property.
TripAdvisor.ca ranked this hotel #1 out of 16 properties in Orillia, with an average score of 4.5 out of 5, from 131 reviews.
Booking.com gave this property an average score of 9.3 out of 10, based on 24 guest reviews.
Verified by a front desk agent on December 11, 2012: The free breakfast is served from 6 am to 10 am on weekdays and from 7 am to 10 am on weekends. The Fireside Lounge serves snacks and beverages from 12 noon to 2 am.
