The Comfort Inn Orillia is located on the north side of Progress Drive and just to the west of Memorial Drive in Orillia, Ontario.
Access to the Trans Canada Highway is just to the north of the hotel at a distance of less than 200m. Kitchener Park, which borders on Lake Simcoe, is about 2km from the property while Georgian College is about 1.6km away. Casino Rama, a popular attraction in Orillia, is approximately 11.6km from the hotel (driving distances - Google Maps).
Hotel amenities include a business centre and free continental breakfast. The pet friendly property has 79 rooms and common features include free wireless high speed Internet access, free local calls, free newspapers, 32" LCD televisions, coffee makers, hair dryers, fridges (in some rooms), and microwaves (in some rooms).
The rooms have either one queen bed or two doubles. Most rooms at the hotel are non-smoking however there are smoking rooms as well. Some rooms can be accessed through interior halls while other rooms are "drive up" (ie. motel style).
Check in time is at 3pm while check out time is 11am.
Guests who stayed at the Comfort Inn Orillia were typically happy with the hotel. Compliments were often paid to the location, the staff, and to the guest rooms.
The location of the hotel was well-liked mainly for being 'close' to Casino Rama. Technically the casino was about 12km away however many guests received free shuttle service and perhaps they considered the attraction nearby for that reason. Other guests who appreciated the location liked being near restaurants while some motorists found the nearby Trans Canada easy to access.
The staff at the hotel were typically described as "friendly" or accommodating with very few complaints issued.
The rooms at the hotel were generally praised as they were well-liked for cleanliness. Some guests appreciated having a fridge and microwave - two amenities available in many rooms.
Other compliments for the hotel focused on the breakfast and the overall value received for the prices paid. Many guests liked the breakfast for quality and selection. Occasionally guests also indicated that they received "reasonable" value for their room rates.
Many guests indicated that they would return to this hotel next time they were in Orillia.
The hotel received some negative comments as there were guests who were disappointed with the hotel's limited facilities and services.
Many guests claimed that the breakfast area was too small and some guests called it overcrowded. Another guest was disappointed that the hotel did not have a dining room while other guests mentioned that there was no pool or elevator at the property.
Some guests who stayed at this hotel were under the impression that they would receive free shuttling to the casino. While many guests did receive that service some did not and they described paying $40 in cab fare as a result.
Occasionally guests complained about the hotel's age. A few guests called the property "dated" while a couple others felt that the hotel needed some upgrading.
guest ratings averaged to 7.9 points out of 10 and the site had 6 reviews.
TripAdvisor.com ranked the hotel 6th of 16 properties and the site had 48 reviews.
Booking.com guest ratings averaged to 8.3 points out of 10 and the site had 145 reviews.