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Friendly staff, clean rooms, and considered a good value by past guests

  • Guests commonly referred to the staff as "friendly" and/or "helpful"
  • Many guests felt as though they were close to Casino Rama
  • Rooms were generally considered clean
  • Many guests approved of the value they received
  • Free breakfast, free Internet, and free local calls
  • Some guests thought that the breakfast dining area was too small
  • Occasionally guests mentioned that there was no elevator at the hotel
  • A few guests felt as though the property was on the older side
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Editor's Analysis
Updated Mar 16, 2012
The Comfort Inn Orillia is located on the north side of Progress Drive and just to the west of Memorial Drive in Orillia, Ontario. 

Access to the Trans Canada Highway is just to the north of the hotel at a distance of less than 200m. Kitchener Park, which borders on Lake Simcoe, is about 2km from the property while Georgian College is about 1.6km away. Casino Rama, a popular attraction in Orillia, is approximately 11.6km from the hotel (driving distances - Google Maps).

Hotel amenities include a business centre and free continental breakfast. The pet friendly property has 79 rooms and common features include free wireless high speed Internet access, free local calls, free newspapers, 32" LCD televisions, coffee makers, hair dryers, fridges (in some rooms), and microwaves (in some rooms).

The rooms have either one queen bed or two doubles. Most rooms at the hotel are non-smoking however there are smoking rooms as well. Some rooms can be accessed through interior halls while other rooms are "drive up" (ie. motel style).

Check in time is at 3pm while check out time is 11am.
The Good
Guests who stayed at the Comfort Inn Orillia were typically happy with the hotel. Compliments were often paid to the location, the staff, and to the guest rooms. 

The location of the hotel was well-liked mainly for being 'close' to Casino Rama. Technically the casino was about 12km away however many guests received free shuttle service and perhaps they considered the attraction nearby for that reason. Other guests who appreciated the location liked being near restaurants while some motorists found the nearby Trans Canada easy to access.

The staff at the hotel were typically described as "friendly" or accommodating with very few complaints issued.

The rooms at the hotel were generally praised as they were well-liked for cleanliness. Some guests appreciated having a fridge and microwave - two amenities available in many rooms. 

Other compliments for the hotel focused on the breakfast and the overall value received for the prices paid. Many guests liked the breakfast for quality and selection. Occasionally guests also indicated that they received "reasonable" value for their room rates.

Many guests indicated that they would return to this hotel next time they were in Orillia.
The Bad
The hotel received some negative comments as there were guests who were disappointed with the hotel's limited facilities and services.

Many guests claimed that the breakfast area was too small and some guests called it overcrowded. Another guest was disappointed that the hotel did not have a dining room while other guests mentioned that there was no pool or elevator at the property.

Some guests who stayed at this hotel were under the impression that they would receive free shuttling to the casino. While many guests did receive that service some did not and they described paying $40 in cab fare as a result.

Occasionally guests complained about the hotel's age. A few guests called the property "dated" while a couple others felt that the hotel needed some upgrading.


Show Sources
Sources guest ratings averaged to 7.9 points out of 10 and the site had 6 reviews. ranked the hotel 6th of 16 properties and the site had 48 reviews. guest ratings averaged to 8.3 points out of 10 and the site had 145 reviews.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews

Rated 7.7/10 based on 340 reviews

Ranked #7 out of 14 hotels in Orillia


9 out of 10 | Nan stayed July 07, 2013

"Nice clean hotel reasonably priced. Comfortable bed. Nice breakfast items (loved the waffle-maker, but could you investigate a more maple-y syrup?). Pleasant helpful cheerful staff. What more could you ask for? Would stay here when we're at Mariposa again."


8 out of 10 | Michael stayed June 04, 2011


"very clean and reasonable rates"

show older reviews

9 out of 10 | Steven stayed April 09, 2006

"we went to a concert at casino rama, had dinner at Kelseys (the girl at the desk offered to make reservations for us) and stayed the night at the comfort inn. It was a nice night away. The people at the front desk were very friendly and helpful."


9 out of 10 | Don stayed August 27, 2005

"Next door to Tim Horton's, Arby's, across the street from Swiss Chalet and Harveys. Shuttle to Casino. Very friendly staff. Comfortable, clean and good price - use CAA and get even more of a discount."


8 out of 10 | Sharon stayed August 12, 2005

"Staff was very helpful and friendly in giving directions when asked."


8 out of 10 | Vera stayed July 03, 2005

"Its a fine place for a quick stay in Orillia."


9 out of 10 | Elsie stayed August 19, 2004

"The only complaint we had was on the Tuesday August 17th, the room had not been attended to. When I called the front desk to advise them, Sam said she would be up immediately to clean it, but I told her I would not expect her to do that as it was nearly 10:00 p.m at that time. The offer to do it was there and I appreciated it. I told her that we could live for another day. The room was cleaned and beds made every day after that. We enjoyed our stay. Elsie Davis"


8 out of 10 | Gene stayed May 28, 2004

"The breakfast in morning was handy, but the layout is very confussing. plates, etc were on one side of room food on same side, nut toater and frig on the other. Rearrange area so the food tables are to the left of other counters! Paul Phillips"


8 out of 10 | Karen stayed November 01, 2003

"The pillows were as flat as a pancake, making sleeping uncomfortable. Could use a bar fridge in the room."

  • Casino Rama (8.7 km)
  • Mount St. Louis Moonstone (19.0 km)
  • Horseshoe Valley Resort (20.3 km)
  • Snow Valley Ski Resort (35.1 km)
Map Marker Comfort Inn Orillia
75 Progress Dr., Orillia, ON