Comfortable Orillia hotel near park and beach with Italian bistro and free breakfast

  • Complimentary hot breakfast buffet, free parking, free WiFi, and free local calls
  • On-site bistro, fitness centre, hot tub, and sauna
  • Many guests found the beds to be exceptionally comfortable
  • A number of guests praised the hotel staff and said check in was quick and efficent
  • Guests enjoyed clean, spacious and well-appointed rooms
  • Some guests felt room rates were too high
  • A few guests found the breakfast area too crowded
jump to full editor's analysis (below)
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Oct 19, 2014
The Best Western Plus Couchiching Inn is located in Ontario's cottage country in the city of Orillia, and is approximately 4.5km from Casino Rama, (Google Maps). This 81 guest room hotel features an on-site bistro, a fitness centre, a hot tub, and a sauna. Meeting rooms are available and can accommodate up to 30 people. The hotel offers a shuttle bus service to Casino Rama from 5:00pm to 12:00am, at a rate of $5 per person, round trip. Pets are allowed to stay with guests for a surcharge of $20/pet/day.

The on-site Portage Italian Bistro is open from Sunday to Thursday - 7:00am to 9:30pm. Friday and Saturday - 7:00am to 10:30pm. Room service is available after 4pm.

Every room comes equipped with pillow-top mattresses, cable televisions, refrigerators, microwaves, coffee makers, and irons with ironing boards. Fireplace and Jacuzzi suites are also available. The room rate includes free WiFi, free parking, free local calls, and complimentary hot breakfast buffet.

The location of this hotel offers guests access to a variety of recreational activities such as boating, fishing, horseback riding, snowmobiling, and jet skiing. Nearby local attractions include the Stephen Leacock Museum (2km), the Orillia Opera House (5km), and the Orillia Museum of Art and History (3.6km). All distances: Google Maps.

Check in time for this hotel is 4:00pm while check out is 11:00am. The author contacted the hotel directly to confirm free WiFi in guest rooms, as well as shuttle bus rates and pet surcharges.
The Good
The majority of guest reviews for this hotel were positive and centered on the spacious and comfortable rooms, the mattress quality, the hot breakfast buffet, and the hotel staff. 

Many guests complimented this hotel on its clean, spacious and comfortable rooms, while a number of guests found their beds to be of exceptional quality which ensured a good night's rest.

Numerous guests mentioned that the hot breakfast buffet was an added bonus to their room rates and said there was a good selection of breakfast items and fresh juices available. 

Many guests praised the hotel staff saying they were hospitable and helpful toward guest's needs. Others mentioned that check in was both quick and efficient.

Most guests remarked that this hotel was a quality facility and said that they would undoubtedly return as well as recommend it to others.
The Bad
Although the majority of guest reviews were positive for this hotel there were some who had minor complaints and these typically focused on the lack of an on-site swimming pool, high room rates, and a crowded breakfast area.

Some guests remarked that although they thoroughly enjoyed the hotel's hot tub, they were disappointed that the hotel did not have a swimming pool and felt that it ought to invest in one.

A few guests found the room rates were too high. Some said it was perhaps because of the season although others mentioned that even in off peak season the rates were rather pricey.

Peripheral complaints included the breakfast area which some found too crowded, some also mentioned that they had to wait in line too long to get to the buffet.

Show Sources
The author contacted the hotel directly to confirm free WiFi in guest rooms, shuttle bus rates and pet surcharges. guest reviews scored this hotel 4.3 out of 5 from 31 reviews. guest reviews ranked this hotel #2 of 16 hotels and scored it 4.5 out of 5 from 59 reviews. guest reviews scored this hotel 8.9 out of 10 from 38 reviews.
Editor's Analysis by Tania P.
Analyzed by Tania P.
Tania is a writer and world traveler with a passion for living life to the fullest.
Guest Reviews
Very Good

Rated 8.5/10 based on 323 reviews

Ranked #3 out of 14 hotels in Orillia


10 out of 10 | Cecile stayed August 11, 2013

"Our room was perfect. We especially liked the fact that there was a shuttle to the Casino. The hotel was close to the main highway but no noise. The staff could not have been better, helpful, kind etc...There was only one thing I personally did not like, that was the coffee. After all I am from the north (Tim Horton Country)"


10 out of 10 | Ronald stayed January 23, 2011

"Wonderful experience"

"We found our whole experience wonderful.. we really hope to return there later this year."

show older reviews

9 out of 10 | Barbara stayed July 23, 2010

"Great place to stay"

"beautiful clean rooms with lots of space to move around"


10 out of 10 | Nelisha stayed November 12, 2009

"Best hotel experience! Great room, great service, excellent price!"


9 out of 10 | Verified Guest stayed October 29, 2009

"I stayed for 2 nights and the maid turned off my radio clock alarm when they cleaned the room after my first night of stay. I got up late on my second morning without the alarm to wake me up for business meeting."


9 out of 10 | Bonnie stayed October 09, 2009

"I have stayed at different hotels in Orillia but this is the one that I keep coming back to. Nice comfortable rooms and friendly staff. This is my favourite."


8 out of 10 | Lee ann stayed September 12, 2009

"One of the most enjoyable, clean & comfortable hotels we have ever stayed in. Next time in the area, we will definitley stay at the Couchiching - Best Western!!!"


9 out of 10 | Derek stayed October 07, 2006

"The room had a heavy smell of cigarette smoke (we are not smokers) but we had chosen a smoking room, thinking that no one can smoke is hotel rooms anymore. Otherwise it was a great place."


9 out of 10 | David stayed July 20, 2006

"Lighting in bathroom very poor"


8 out of 10 | Kelly stayed February 05, 2006

"the bed was very uncomfortable. all i could feel were the springs."


9 out of 10 | Marcel stayed October 05, 2005

"The bathroom fan seemed inoperative or not up to par. Did not seem to be moving much air. Also, I used the fitness room and an oscillating fan would be usefull. Comment to use. " This is a well managed facility, with friendly and courteous staff. The manager has instilled customer service in his staff and should be proud of them. The hotels is in a prime location to take advantage of all the ammenities of Orillia and the surrounding area. We will stay again at this fine establishment." Thank you, Karen and Marcel"


9 out of 10 | Col. d.d stayed August 08, 2005

"I have no complaints. I'm satisfied that you provided good value for money and that the room was clean and comfortable. I do, however, have one suggestion about your breakfast service. It's very convenient to have breakfast in the hotel. The food was good as far as it went, but I like a little more protein in my breakfast. I'd be prepared to pay a little more for my room to have eggs, meat or cheese with my breakfast. Alternatively, I'd have like the option to order a breakfast with those items a la carte. Yours truly, Dom McAlea"


10 out of 10 | Verified Guest stayed July 28, 2005

"very clean"


7 out of 10 | William stayed July 28, 2005

"Given that I booked the hotel room for business purposes, I was disappointed in the furniture in the room. Instead of a large table or desk, there was a small table in the corner that also served as the telephone stand and coffee table. I found it too small to comfortably work on during my stay."


6 out of 10 | Verified Guest stayed February 13, 2005

"Upon booking this room, I had asked for a fireplace, but was not advised that the fireplace would not be real...Also received a jacuzzi tub that did not work....."


8 out of 10 | Helen stayed May 22, 2004

"The free continental breakfast turned out to be a lot more extensive than we thought. It was well laid out."


9 out of 10 | Lambert stayed May 22, 2004

"Very impressed with the hotel!!!! Great service and fantastic price! They also had a great continental breakfast (lots of assortments). We would definetly stay there again."

Map Marker BEST WESTERN PLUS Couchiching Inn
440 Couchiching Point Road, Orillia, ON