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Guests praised the service-minded, attentive staff at this hotel

Pros
  • Free Wi-Fi, free parking
  • Good customer service, according to guests
  • Clean, comfortable rooms, according to guests
  • Guests appreciated this hotel's proximity to the QEW
Cons
  • Uncomfortable beds, according to guests
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Nov 7, 2012
Overview
Located on Argus Road, approximately a 6-minute drive from Queen Elizabeth Way (the QEW/Hwy 403), this hotel appeals to road travellers wanting quick and easy access to the highway, west of Toronto.

All of the 145 rooms at this hotel have free Wi-Fi, a 32" flat-screen TV, a mini-fridge, a microwave, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or double beds), or more spacious suites (separate bedroom, king bed). Pets are permitted for $25/stay.

Guests can dine on site at the Courtyard Restaurant, which serves breakfast, lunch and dinner daily. The Courtyard Lounge offers drinks and lighter fare. There are also a number of restaurants within a 5-minute walk of the hotel. On-site amenities include free parking, an indoor pool and a gym.

This hotel is located about a 34-minute drive west of downtown Toronto. Mall shopping is nearby at Oakville Place Shopping Mall, a 5-minute drive away. Guests travelling by air should plan for a 28-minute drive to cover the 34 km between the hotel and Pearson International Airport (YYZ). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 7, 2012).
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The Good
Guests enjoyed their stay at this hotel, and were particularly pleased with the customer service and with the hotel's location.

Staff were characterized by guests as service-minded, devoted to anticipating and delivering on guest needs. Staff were friendly, professional and courteous, according to guests.

Location was a draw for many guests, who liked this hotel's proximity to the QEW (6-minute drive) and said that this hotel was easy to find. 

Guests praised the food and the service in the on-site restaurant and were particularly impressed with the freshness, quality and taste of the food offered at breakfast.

Rooms were spacious, clean, comfortable and nicely decorated, according to a number of guests.
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The Bad
Most of the reviews used for this analysis were positive, but there were a handful of guest complaints. They did not, however, seem to be reflective of the overall guest impression of the hotel.

A couple of guests complained about uncomfortable beds. Guests said that the beds were too firm. One guest felt that their bed was unusually high off the ground.

A number of guests complained about difficulties they had controlling the temperature in their rooms.

A few guests complained about strong smells of chlorine coming from the pool area.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #4 out of 10 Oakville hotels, based on 96 reviews.

Expedia.ca guest reviewers rated this hotel 3.9 out of 5, based on 14 reviews. 93% of guests would recommend this hotel.

Booking.com guest reviewers rated this hotel 8.9 out of 10, or "fabulous", based on 18 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 7, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.1
Very Good

Rated 8.1/10 based on 605 reviews

Ranked #8 out of 11 hotels in Oakville

605
Location
Map Marker Holiday Inn Oakville
590 Argus Road, Oakville, ON