OverviewLocated on Argus Road, approximately a 6-minute drive from Queen Elizabeth Way (the QEW/Hwy 403), this hotel appeals to road travellers wanting quick and easy access to the highway, west of Toronto.
All of the 145 rooms at this hotel have free Wi-Fi, a 32" flat-screen TV, a mini-fridge, a microwave, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or double beds), or more spacious suites (separate bedroom, king bed). Pets are permitted for $25/stay.
Guests can dine on site at the Courtyard Restaurant, which serves breakfast, lunch and dinner daily. The Courtyard Lounge offers drinks and lighter fare. There are also a number of restaurants within a 5-minute walk of the hotel. On-site amenities include free parking, an indoor pool and a gym.
This hotel is located about a 34-minute drive west of downtown Toronto. Mall shopping is nearby at Oakville Place Shopping Mall, a 5-minute drive away. Guests travelling by air should plan for a 28-minute drive to cover the 34 km between the hotel and Pearson International Airport (YYZ). (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi and parking (call date: November 7, 2012).
The GoodGuests enjoyed their stay at this hotel, and were particularly pleased with the customer service and with the hotel's location.
Staff were characterized by guests as service-minded, devoted to anticipating and delivering on guest needs. Staff were friendly, professional and courteous, according to guests.
Location was a draw for many guests, who liked this hotel's proximity to the QEW (6-minute drive) and said that this hotel was easy to find.
Guests praised the food and the service in the on-site restaurant and were particularly impressed with the freshness, quality and taste of the food offered at breakfast.
Rooms were spacious, clean, comfortable and nicely decorated, according to a number of guests.
The Bad
Most of the reviews used for this analysis were positive, but there were a handful of guest complaints. They did not, however, seem to be reflective of the overall guest impression of the hotel.
A couple of guests complained about uncomfortable beds. Guests said that the beds were too firm. One guest felt that their bed was unusually high off the ground.
A number of guests complained about difficulties they had controlling the temperature in their rooms.
A few guests complained about strong smells of chlorine coming from the pool area.
TripAdvisor.com guest reviewers ranked this hotel #4 out of 10 Oakville hotels, based on 96 reviews.
Expedia.ca guest reviewers rated this hotel 3.9 out of 5, based on 14 reviews. 93% of guests would recommend this hotel.
Booking.com guest reviewers rated this hotel 8.9 out of 10, or "fabulous", based on 18 reviews.
Confirmed with a front desk agent: Wi-Fi and parking (call date: November 7, 2012).
