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Hilton Garden Inn Toronto Oakville

Hilton Garden Inn Toronto Oakville is a 3 star hotel in Oakville, Ontario, Canada 2774 South Sheridan Way, Oakville, ON, Canada
Estimated Price
$166
CAD
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Guest Reviews
Amenities
Booking Information

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Full service hotel with well-equipped rooms, free shuttle and friendly service

Pros 
  • Free Wi-Fi, free parking, free shuttle services (within a 5-mile radius)
  • Conveniently close to the QEW, shops and restaurants, according to guests
  • Many guests said the rooms were very clean and spacious
  • Many guests thought the hotel offered good value
  • Very pleasant, efficient and accommodating staff said guests
Cons 
  • A few guests were bothered by noisy guests in hallways and adjacent rooms

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Editor's Analysis
Updated on Apr 30, 2014
Overview
Located on South Sheridan Way, a 4-minute drive from Queen Elizabeth Way (the QEW or Hwy 403) and a 5-minute drive from the Oakville Entertainment Centrum (theatre, restaurants, spa, nightclub, mini-golf), this hotel may appeal to travellers who want easy access to the highway and those who prefer suburban accommodations with plenty of activities nearby.

All rooms at this hotel have free Wi-Fi, a microwave, a mini-fridge, a Keurig coffee/tea maker, a 37" flat-screen TV, a hair dryer and an iron and ironing board, plus a work desk and chair. Guests can choose between standard guest rooms (king or queen beds) or suites (a jacuzzi, separate bedroom, king or queen beds). Pets are not allowed at this hotel.

Guests can dine on site at the The Garden Grill Restaurant, which serves breakfast (made to order) and dinner daily. The Pavilion Lounge with 72" plasma television and fireplace, serves drinks and dinner. There is also the Pavilion Pantry, where guests can pick up ready-made meals to reheat in their rooms. The hotel provides room service from 5pm to 10pm daily.

On-site amenities include free parking, a 24-hr business centre, a 24-hr fitness centre, an indoor pool and hot tub. The hotel also offers a guest laundry facility with washer and dryer and dry cleaning services.

The hotel offers a free shuttle service to guests which will bring them to destinations within a 5-mile radius between the hours of 6am to 10am and 4pm to 8pm. This service must be arranged 24 hours in advance.

The Upper Oakville Shopping Centre and Oakville Place Mall, are about a 7-minute drive away. Glen Abbey Golf Course is a 10-minute drive away.

Downtown Toronto is a 30-minute drive away. Air travellers should plan for a 26-minute drive to Pearson International Airport (YYZ). (All travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 7, 2012).
The Good
Most of the reviews used for this analysis were positive and much of that had to do with the hotel's location and with the size and level of cleanliness in the rooms.

Guests really liked this hotel's location and felt that it was close to shops, restaurants and entertainment (Oakville Entertainment Centrum is a 5-minute drive away). Guests also thought that the hotel was close to the QEW (4-minute drive) and within a reasonable distance to Pearson International Airport (26-minute drive).

Rooms were spacious, bright and clean and several guests enjoyed the beds and bedding.

Many guests enjoyed the staff at this hotel, and described the staff as friendly, courteous and pleasant. Staff responded quickly to guest requests and were flexible and thoughtful.

There were a number of comments from guests who felt that there was good value in the price point offered at this hotel.

Many guests enjoyed the pool area and some commented on how well kept and clean it was. Other guests said that restaurant's food and breakfast was very good, along with their staff and that they received good room service.

The Bad
Most of the reviews used for this analysis were positive, but there were a couple of guest complaints, most notably about noise disturbance.

A few guests were bothered by noise from other guests in the hallways and in adjacent rooms. They suggested that more could be done to soundproof the walls. Guests said that they could clearly hear conversations and TVs from rooms around them.

The beds are Garden Sleep System adjustable beds but a few guests had difficulty adjusting them and found them uncomfortable.

A couple of guests thought breakfast should be included and considered the hotel expensive.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 10 Oakville hotels, based on 165 reviews.

Expedia.ca guest reviewers rated this hotel 4.3 out of 5, based on 160 reviews. 94% of guests would recommend this hotel.

Hotels.com guest reviewers rated this hotel 4.2 out of 5, or "excellent", based on 53 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 7, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
8.7
Very Good

#3 out of 11
Guest Rating Explained
Rating: 8.7 / 10 Details

No. of guest reviews: 200
Guest Recommended: Yes
Guest Ranking Explained

Hilton Garden Inn Toronto Oakville is #3 out of 11 hotels in Oakville ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Jason from Hamilton, ON CA rated Hilton Garden Inn Toronto Oakville 10 out of 10 on April 20, 2013 Verified Guest Hotel Review

"Well looked after"
"When me wife and I arrived, staff was very friendly. Went up to our room and found it not clean and ready for us. Went back down to let them know the situation...they were very apologetic and accommodating. We were given another room right away along with vouchers for dinner and breakfast at the restaurant. They even called to make sure everything in the room was good. Thoroughly impressed and appreciated the attention given. Will definitely be returning there in the future!"
Hotel review by guest is Positive
Verified Guest from Kincardine, ON CA rated Hilton Garden Inn Toronto Oakville 9 out of 10 on April 20, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Ginette from Qu??bec, QC CA rated Hilton Garden Inn Toronto Oakville 9 out of 10 on August 02, 2012 Verified Guest Hotel Review

"Service was very good. The beds were confortable. The spa was realy too hot."
Hotel review by guest is Positive
Frank from Montreal, QC CA rated Hilton Garden Inn Toronto Oakville 8 out of 10 on June 26, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Gwen from Dieppe, NB CA rated Hilton Garden Inn Toronto Oakville 9 out of 10 on June 30, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Roger from Ditte, NB CA rated Hilton Garden Inn Toronto Oakville 10 out of 10 on November 08, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Stuart from Tecumseh, ON CA rated Hilton Garden Inn Toronto Oakville 9 out of 10 on November 07, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Alice from Detroit, MI US rated Hilton Garden Inn Toronto Oakville 10 out of 10 on July 11, 2005 Verified Guest Hotel Review
Hotel review by guest is Unknown
John r from Surrey, BC CA rated Hilton Garden Inn Toronto Oakville 10 out of 10 on August 31, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Francis from Clinton Township, MI US rated Hilton Garden Inn Toronto Oakville 8 out of 10 on June 27, 2004 Verified Guest Hotel Review

"Directions to the hotel is very poor on Map Quest. Wrong street is shown. Should also have a nice cozy restraunt than a buffet type."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Disabled Access
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Garden
  • Photocopier
  • Desk
  • Full-service catering
  • Custom event planning available
  • Disabled Accessible Rooms
  • Shower
  • Pool Indoor
  • Highchairs
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Family Room
  • Self Laundry

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