OverviewLocated on South Sheridan Way, about a 3-minute drive from Queen Elizabeth Way (the QEW/Hwy 403), this hotel appeals to travellers who seek suburban accommodation west of Toronto and those who want to be close to this major highway.
All of the 71 rooms at this non-smoking hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose from standard rooms (queen beds), or more spacious suites (king bed and jacuzzi tub). Pets are not permitted at this hotel.
There is no on-site restaurant, but guests are offered a complimentary hot breakfast daily. There are a wide variety of restaurants located within a 5- to 10-minute drive from the hotel. On-site amenities include free parking and a gym.
Mall shopping is nearby at Oakville Place Shopping Centre, an 11-minute drive away. The famous Glen Abbey Golf Course is a 13-minute drive away.
Downtown Toronto is a 31-minute drive away. Air travellers should expect a 25-minute drive to cover the 27 km between the hotel and Pearson International Airport (YYZ). (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, breakfast and parking (call date: November 7, 2012).
The GoodMany guests had a good experience at this hotel, and much of that could be attributed to the hotel's customer service and location.
Guests praised staff at this hotel for their consistently friendly and warm service delivered at various points of contact throughout the hotel. Guests thanked staff by name for their focused service.
The hotel's location was convenient, according to guests, who appreciated its proximity to the QEW (Hwy 403). Several guests also thought that the distance to downtown Toronto (31-minute drive) was reasonable, and considered the hotel a decent spot to stay while day tripping into the city.
Guests said that rooms were extremely clean and well equipped. Rooms were often referred to as spotless in the reviews. Rooms were comfortably configured and pleasantly spacious, according to reviewers.
Price point was attractive, according to guests, who were satisfied with what they received in return for the room rate.
There were some additional comments from guests who said that the hotel was quiet and from guests who enjoyed the selection and quality of the food offered at the complimentary breakfast.
The Bad
Many of the reviews used for this analysis were positive, but there were a few common complaints, notably about the air conditioning units.
A number of guests complained about loud, rattling air conditioning units. A few guests had difficulty regulating the temperature in their room.
Several guests complained about the lack of an elevator at this two-storey hotel and said that getting luggage up and down the stairs was a challenge.
A few guests complained about lingering odours of cigarette smoke in their rooms, even though the hotel is non-smoking.
A couple of guests were disappointed that there was no pool, and a couple more complained about weak Wi-Fi signals.
TripAdvisor.com guest reviewers ranked this hotel #6 out of 10 Oakville hotels, based on 47 reviews.
Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 16 reviews.
Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 63 reviews. 95% of guests would recommend this hotel.
Confirmed with a front desk agent: Wi-Fi, breakfast and parking (call date: November 7, 2012).
