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Budget hotel with clean rooms, personal service from staff, free hot breakfast

Pros
  • Free Wi-Fi, free hot breakfast, free parking
  • Personable customer service, according to guests
  • Guests liked this hotel's proximity to the QEW
  • Clean, well-configured rooms, according to guests
Cons
  • A few guests thought the lack of an elevator was inconvenient
  • Some guests were bothered by loud air conditioning units
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
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Rates & Availability
Editor's Analysis
Updated Apr 30, 2014
Overview
Located on South Sheridan Way, about a 3-minute drive from Queen Elizabeth Way (Hwy 403), this hotel appeals to travellers who seek suburban accommodation west of Toronto and those who want to be close to this major highway.

All rooms are non-smoking and air-conditioned and have free Wi-Fi, cable TV, a coffeemaker, a hair dryer and an iron and ironing board. Some rooms come with an added mini-fridge and microwave. Guests can choose from standard rooms (queen beds), or more spacious suites (king bed and jacuzzi tub). Pets are not permitted at this hotel.

Guests are offered a complimentary hot breakfast daily and there's a Tim Hortons and Wendy's next door as well. The Clarkson GO Station is a 1-minute walk away. There are a wide variety of restaurants located within a 5-minute drive of the hotel and on-site amenities include free parking, a gym, a business centre and guest laundry.

Mall shopping is nearby at Oakville Place, a 7-minute drive away. The famous Glen Abbey Golf Course is a 10-minute drive away.

Downtown Toronto is a 30-minute drive from the hotel an air travellers should expect a 25-minute drive to cover the 27 km between the hotel and Pearson International Airport (YYZ). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, breakfast and parking (call date: November 7, 2012).
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The Good
Many guests had a good experience at this hotel, and much of that could be attributed to the hotel's customer service and location.

Guests praised staff at this hotel for their consistently friendly and warm service delivered at various points of contact throughout the hotel. Guests thanked staff by name for their focused service.

The hotel's location was convenient, according to guests, who appreciated its proximity to the QEW (Hwy 403). Several guests also thought that the distance to downtown Toronto (31-minute drive) was reasonable, and considered the hotel a decent spot to stay while day tripping into the city.

Guests said that rooms were extremely clean and well equipped. Rooms were often referred to as spotless in the reviews. Rooms were comfortably configured and pleasantly spacious, according to reviewers.

Price point was attractive, according to guests, who were satisfied with what they received in return for the room rate.

There were some additional comments from guests who said that the hotel was quiet and from guests who enjoyed the selection and quality of the food offered at the complimentary breakfast.
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The Bad
Many of the reviews used for this analysis were positive, but there were a few common complaints, notably about the air conditioning units.

A number of guests complained about loud, rattling air conditioning units. A few guests had difficulty regulating the temperature in their room.

Several guests complained about the lack of an elevator at this two-storey hotel and said that getting luggage up and down the stairs was a challenge. 

A few guests complained about lingering odours of cigarette smoke in their rooms, even though the hotel is non-smoking. 

A couple of guests were disappointed that there was no pool, and a couple more complained about weak Wi-Fi signals.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #6 out of 10 Oakville hotels, based on 47 reviews.

Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 16 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 63 reviews. 95% of guests would recommend this hotel.

Confirmed with a front desk agent: Wi-Fi, breakfast and parking (call date: November 7, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.5
Very Good

Rated 8.5/10 based on 357 reviews

Ranked #4 out of 11 hotels in Oakville


7 out of 10 | Susan stayed April 24, 2013

"The overall stay was good,we had problems the staff were friendly and we would recomend this hotel and probaly the chain to friends and family."

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7 out of 10 | Verified Guest stayed March 24, 2013


8 out of 10 | Verified Guest stayed February 12, 2011


3 out of 10 | Muhammad stayed January 01, 2011

"Keep it really clean and sanitize"

"We got really sick and caught flu from the cleaning staff. If the cleaning staff is sick then ask them to stay home instead of cleaning every room and spreading the flu. I have seen your staff coughing and being really sick walking around making beds. Why did your management allow this? Hotel room and bathroom were not really clean. They just looked clean."

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9 out of 10 | Cheryl a. stayed November 18, 2009

"Was only in one night this time, but enjoyed my stay. I came back as I stayed there when it first opened and loved it. Location was perfect for me. Was a bit disappointed that morning continental breakfast wasn't as good as before. I enjoyed the eggs & sausage. I live in Arizona, but would stay there again next time I visit friends in that part of Ontario. Haven't stayed at a Country Inn & Suites yet in the U.S. as they never seem to be located where I am at."

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9 out of 10 | Paul stayed October 29, 2006


9 out of 10 | Christina stayed June 25, 2006


9 out of 10 | Tim stayed June 08, 2006


10 out of 10 | Brian stayed May 09, 2006

Location
Map Marker Country Inn Oakville
2930 South Sheridan Way, Oakville, ON