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One minute from the Trans-Canada Hwy with a popular pool and hot tub 

Pros
  • Free Wi-Fi, free wired Internet, free parking, free continental breakfast
  • Guests liked this hotel's proximity to the Trans-Canada Hwy
  • Staff here were warm and courteous, according to guests
  • Guests enjoyed the pool and the hot tub
Cons
  • A few guests commented on aging decor
  • Noise from the hallways and from inside the rooms was an issue for some guests
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
Free Internet
Rates & Availability
Editor's Analysis
Updated May 8, 2014
Overview
Located a 1-minute drive from Hwy 17 (Trans-Canada Hwy), this hotel is popular with roadside travellers, often stopping off as part of a longer journey.

All of the 100 rooms at this hotel have free Wi-Fi, free wired Internet, a mini-fridge, a 37" flat-screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose from king, queen or double beds. Some rooms have a sofa bed as well. Pets are allowed free of charge.

Guests can dine at Canadian Legends (adjacent to the hotel property), which serves lunch and dinner daily. Guests are offered a complimentary continental breakfast daily as well. There are a number of other dining options located within a 5- to 10-minute walk. On-site amenities include free parking, a hot tub and an indoor pool.

North Bay Airport (YYB) is a 14-minute drive from this hotel. Shopping and dining are available nearby at the North Bay Mall (a 12-minute drive away) and in the downtown North Bay area (an 8-minute drive away). Laurentian Ski Hill is a 12-minute drive away, while North Bay Memorial Gardens (arena and recreation centre) is a 6-minute drive (16-minute walk) away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, wired Internet, pet policy, parking and breakfast (call date: October 10, 2012).
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The Good
Many of the guests at this hotel had a favourable experience, and much of that could be attributed to this hotel's location and to good customer service.

Guests liked this hotel's location and said that it was conveniently located close to shops and restaurants. They also said that it was easy to find and was close to the highway.

Staff here were friendly and polite, according to guests, who said that they frequently went out of their way to help.

A number of guests enjoyed the pool and the hot tub area and said that it was clean and inviting.

There were some additional comments from guests who appreciated the quality and the selection available at the complimentary continental breakfast.
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The Bad
Many of the reviews used for this analysis were positive, but guests did have a few complaints in common about noise disturbances and aging decor.

A few guests were disturbed by noise from other guests in hallways, particularly late at night. Some guests were bothered by noise in their rooms from loud fridges and from rattling air conditioning units. 

There were a number of complaints about the hotel showing its age in various spots and suggestions that updates were in order. There was specific mention of stained carpets and a need for renovations in the bathrooms.

Some guests complained about unpleasant odours in the rooms, including cigarette smells.

There were some additional comments from guests who found the lack of an elevator inconvenient and who had trouble regulating the temperature in their rooms.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #9 out of 25 North Bay hotels, based on 45 reviews.

Booking.com guest reviewers rated this hotel 8 out of 10, or "very good", based on 27 reviews.

Hotels.com guest reviewers rated this hotel 3.6 out of 5, or "good", based on 29 reviews.

Confirmed with a front desk agent: Wi-Fi, wired Internet, pet policy, parking and breakfast (call date: October 10, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.9
Fair

Rated 6.9/10 based on 160 reviews

Ranked #12 out of 15 hotels in North Bay


5 out of 10 | Rachel stayed May 05, 2013

"Out dated"

"Asked for smoking - got non smoking Asked for pull out couch Overall cleanliness in the room was bad! Breakfast was ~ so so at best Their smoking rooms were disgusting - even though they had windows & patio doors to air it out -- they didn't even try! Not even an air freshener!!! Smelled like a filthy ashtray. Their cleaners need to learn how to reach under beds & chairs with their vacuums - let alone to use the tool to clean crevices! They 'upgraded' us to the room we originally paid for only because they heard us talking and saying that we were going to call the 1800# we were given with our receipt in case of problems. The spa was closed - there was no Gym & the pool was right in the front lobby! People using the computer could watch you in the pool - kinda creepy if you ask me! They promoted "new pillowtop beds" - not in my room!"

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7 out of 10 | Pat stayed August 01, 2010

"would stay there again, if coming through North Bay"

"i had entered the address in my gps and was taken to the Holiday Inn Express!!!!!!! I depend on my gps to take me every where. Had the folks at the Holiday Inn not been as helpful as they were, I might not have been staying with them."

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8 out of 10 | Jacob stayed August 20, 2006

"In Question #2, Upon entering the north end of the building, the first thing that caught my attention was the condition of the rug. It looked old worn and dirty. It was hard to look at the rest of the Hotel,any other way. But the room was in good shape."

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8 out of 10 | Donna stayed June 11, 2006

"I was encouraged to eat at the Don Cherry Restaurant next door to the hotel by the lady who checked me in. She informed me that I would receive a 10% discount just by showing my room key. I did this but was informed that since I had ordered the special the 10% discount did not apply. This should have been told to me at the front desk when I was encouraged to go to this restaurant and also by the waitress at Don Cherry's. I found this to be misleading and a little annoying."

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6 out of 10 | Denise stayed June 05, 2006

"Customer service was just O.K. They could be just a little more friendly and smiley. This hotel is too expensive for the quality it offers and too espensive for up north. It is not a place to take holidays. You are there because you have to be. People drive trough North Bay. You stop because you are driving long distances. We were there for funaral reasons. We must have rent 20 rooms all of our relatives. No special prices were given."

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7 out of 10 | Dan stayed March 19, 2006

"Excessive mold around the picture window in the room. Hot tub was cool not hot. Excellent breakfast provided and was enjoyed."

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7 out of 10 | Verified Guest stayed March 13, 2006

"When checking in, it would have been nice to be asked if we wanted a room looking out onto the highway or not. No options were given. No frills breakfast is an excellent idea. Finally, pool water was somewhat cloudy and the hot tub was too hot. All around - our stay was OK."

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4 out of 10 | Nancy stayed January 27, 2006

"Everything was okay but I couldn't help but notice the reception I receieved. I was checking in with my 14 month old and partially chose this hotel because of its advertised warm welcome and service, etc. Instead, I noticed that each time I approached the front desk for check in, check out, etc, the service was much warmer and welcoming for the male snowmobiling crowd that was frequenting the hotel."

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Map Marker Travelodge Airport North Bay
1525 Seymour Street (Hwy 11 & 17), North Bay, ON