OverviewLocated a 3-minute drive from Hwy 17 (Trans-Canada Hwy), this hotel is popular with roadside travellers, often stopping off as part of a longer journey.
All of the 100 rooms at this hotel have free Wi-Fi, free wired Internet, a mini-fridge, a 37" flat-screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose from king, queen or double beds. Some rooms have a sofa bed as well. Pets are allowed free of charge.
Guests can dine at Canadian Legends (adjacent to the hotel property), which serves lunch and dinner daily. Guests are offered a complimentary continental breakfast daily as well. There are a number of other dining options located within a 5- to 10-minute walk. On-site amenities include free parking, a hot tub and an indoor pool.
North Bay Airport (YYB) is a 14-minute drive from this hotel. Shopping and dining are available nearby at the North Bay Mall (a 12-minute drive away) and in the downtown North Bay area (an 8-minute drive away). Laurentian Ski Hill is a 12-minute drive away, while North Bay Memorial Gardens (arena and recreation centre) is a 6-minute drive (16-minute walk) away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, wired Internet, pet policy, parking and breakfast (call date: October 10, 2012).
The GoodMany of the guests at this hotel had a favourable experience, and much of that could be attributed to this hotel's location and to good customer service.
Guests liked this hotel's location and said that it was conveniently located close to shops and restaurants. They also said that it was easy to find and was close to the highway.
Staff here were friendly and polite, according to guests, who said that they frequently went out of their way to help.
A number of guests enjoyed the pool and the hot tub area and said that it was clean and inviting.
There were some additional comments from guests who appreciated the quality and the selection available at the complimentary continental breakfast.
The Bad
Many of the reviews used for this analysis were positive, but guests did have a few complaints in common about noise disturbances and aging decor.
A few guests were disturbed by noise from other guests in hallways, particularly late at night. Some guests were bothered by noise in their rooms from loud fridges and from rattling air conditioning units.
There were a number of complaints about the hotel showing its age in various spots and suggestions that updates were in order. There was specific mention of stained carpets and a need for renovations in the bathrooms.
Some guests complained about unpleasant odours in the rooms, including cigarette smells.
There were some additional comments from guests who found the lack of an elevator inconvenient and who had trouble regulating the temperature in their rooms.
TripAdvisor.com guest reviewers ranked this hotel #9 out of 25 North Bay hotels, based on 45 reviews.
Booking.com guest reviewers rated this hotel 8 out of 10, or "very good", based on 27 reviews.
Hotels.com guest reviewers rated this hotel 3.6 out of 5, or "good", based on 29 reviews.
Confirmed with a front desk agent: Wi-Fi, wired Internet, pet policy, parking and breakfast (call date: October 10, 2012).
