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"would stay there again, if coming through North Bay"
"i had entered the address in my gps and was taken to the Holiday Inn Express!!!!!!! I depend on my gps to take me every where. Had the folks at the Holiday Inn not been as helpful as they were, I might not have been staying with them."
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"In Question #2, Upon entering the north end of the building, the first thing that caught my attention was the condition of the rug.
It looked old worn and dirty. It was hard to look at the rest of the Hotel,any other way. But the room was in good shape."
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"I was encouraged to eat at the Don Cherry Restaurant next door to the hotel by the lady who checked me in. She informed me that I would receive a 10% discount just by showing my room key. I did this but was informed that since I had ordered the special the 10% discount did not apply. This should have been told to me at the front desk when I was encouraged to go to this restaurant and also by the waitress at Don Cherry's. I found this to be misleading and a little annoying."
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"Customer service was just O.K. They could be just a little more friendly and smiley.
This hotel is too expensive for the quality it offers and too espensive for up north. It is not a place to take holidays. You are there because you have to be. People drive trough North Bay. You stop because you are driving long distances. We were there for funaral reasons. We must have rent 20 rooms all of our relatives. No special prices were given."
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"Excessive mold around the picture window in the room. Hot tub was cool not hot. Excellent breakfast provided and was enjoyed."
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"When checking in, it would have been nice to be asked if we wanted a room looking out onto the highway or not. No options were given. No frills breakfast is an excellent idea. Finally, pool water was somewhat cloudy and the hot tub was too hot.
All around - our stay was OK."
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"Everything was okay but I couldn't help but notice the reception I receieved. I was checking in with my 14 month old and partially chose this hotel because of its advertised warm welcome and service, etc.
Instead, I noticed that each time I approached the front desk for check in, check out, etc, the service was much warmer and welcoming for the male snowmobiling crowd that was frequenting the hotel."
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