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Holiday Inn Express Hotel & Suites North Bay

8.5 | Very Good
MAP CALL

Pet-friendly & comfy North Bay hotel with indoor pool, kitchenettes and free hot breakfast

Pros
  • Free amenities: Wi-Fi, parking, hot buffet breakfast, pet stays
  • Sincerely helpful staff, according to guests
  • Clean, spacious and comfortable rooms said guests
  • Good location, close to highway and restaurants
Cons
  • The breakfast room was small, according to guests
  • A few guests thought that the hotel was overpriced
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 3, 2015
Overview
Located on Seymour St., a 1-minute drive from the Trans-Canada Hwy, this hotel is popular with road travellers, often stopping off overnight as part of a longer journey.

All of the 116 rooms at this non-smoking hotel have free Wi-Fi, a TV with pay-per-view movies, a coffeemaker, a hair dryer and an iron and ironing board. Guests can can choose from standard rooms (king, queen or double beds) or more spacious suites (with kitchenettes including a microwave, a mini-fridge, plates and glassware). Pets are permitted for no extra charge.

There is no on-site restaurant, but guests are offered a complimentary hot breakfast buffet daily. There are also restaurants within a 10-minute walk of the hotel. On-site amenities include free parking, an indoor pool and a gym.

The downtown North Bay area (which is where Main St., the board walk and a number of shops and restaurants are located) is a 7-minute drive way. Mall shopping is nearby at North Bay Mall, a 9-minute drive away. North Bay Memorial Gardens (arena and recreation centre) is a 4-minute drive away, while Laurentian Ski Hill is an 11-minute drive away. (All distances and travel time estimates: Google Maps)
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The Good
Guests were generally pleased with this hotel and liked its location and customer service.

Many guests praised this hotel's location, saying that it was central and convenient. Guests liked this hotel's proximity to the Trans-Canada Hwy (5-minute drive) and said that it was easy to locate. There were comments from guests who liked the neighbourhood that the hotel was situated in, saying that they felt safe.

Staff received a lot of favourable comments from guests, who described them as kind, helpful and genuine. Guests sincerely felt that staff valued their needs and worked hard to make sure that they were happy. Staff were knowledgable when providing guests with advice about local attractions.

Rooms were described as clean, large and well decorated. Guests appreciated this hotel's modern decor and bright interior. Guests felt that there was ample space to accommodate their needs. 

There were some additional comments from guests who liked the toiletries in the bathrooms and about comfy beds.
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The Bad
The bulk of reviews used for this analysis were favourable, and although there were a handful of guest complaints, they did not seem to be reflective of overall guest sentiment.

According to some guests, the breakfast room was small, and there was not adequate room to accommodate all the guests that wanted to eat breakfast. A few guests thought that the hours that breakfast was offered were restrictive.

A few guests felt that the room rate was too expensive.

Some guests had difficulty regulating the temperature in their rooms.

A few guests felt that the window coverings didn't adequately block light.
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Show Sources
Sources
Booking.com guest reviewers rated this hotel 8.5 out of 10, or "very good", based on 19 reviews.

Hotels.com guest reviewers rated this hotel 4.3 out of 5, or "excellent", based on 38 reviews.

TripAdvisor.com guest reviewers ranked this hotel #3 out of 25 North Bay hotels, based on 74 reviews.


Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.5
Very Good
#
2 / out of 15
hotels in North Bay

Rated 8.5/10 based on 1341 reviews

Ranked #2 out of 15 hotels in North Bay

1341
Map Marker Holiday Inn Express Hotel & Suites North Bay
1325 Seymour Street, North Bay, ON