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Helpful staff at this resort with a pool, a golf course and a spa on site

Pros
  • Free Wi-Fi, free parking
  • Helpful, friendly staff, according to guests
  • Good on-site amenities, according to guests, including a golf course and spa
Cons
  • Aging decor, according to several guests
  • A number of guests were bothered by musty smells in their rooms and in the hallways
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 15, 2012
Overview
Located on Pinewood Park Drive, about a 13-minute drive from the downtown North Bay area, this hotel is popular with guests who want to stay slightly outside of the downtown core, and who don't mind driving to get around. This hotel is also popular with guests who seek resort accommodations with a number of on-site amenities (this hotel has an outdoor pool, a golf course and a spa).

All of the 90 rooms at this hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose from standard guest rooms (queen beds or 1 king bed with a sofabed) or more spacious suites (some of which have a fireplace and/or jetted tub). Pets are permitted free of charge.

Guests can dine on site at Pinewood Restaurant, which serves breakfast, lunch and dinner daily. Guests can also grab a drink or dine on lighter fare at the Pinecone Restaurant (located at the golf course) or at Bellows Bar. There is also a selection of restaurants located within a 5- to 10-minute drive of this hotel. Free parking is available on site.

Mall shopping is nearby at North Bay Mall (an 11-minute drive away). Laurentian Ski Hill is an 18-minute drive away, while North Bay Memorial Gardens (arena and recreation centre) is a 12-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: October 12, 2012).
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The Good
Many of the reviews used for this analysis were positive, and guests praised the hotel's pool area and customer service.

Several guests enjoyed the pool area, saying that it was large and clean. The pool itself was a good size and the water was warm, according to guests. Several guests liked having access to a lawn with patio furniture next to the pool.

Staff here were friendly and accommodating, according to guests. There was a sense from guests that staff aimed to please. Front desk staff and restaurant staff were singled out specifically as being helpful.

A number of guests enjoyed the additional on-site amenities at this hotel, particularly the spa and the golf course, and felt they added value to their stay.

There were some additional comments from guests who praised the quality of the food in the on-site restaurant.
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The Bad
While guests had a number of good things to say about this hotel, there were a few common complaints raised, notably about the aging decor.

This hotel was showing its age, and a number of guests suggested that updates and general maintenance were needed. Doors needing repair, worn carpets, old bathrooms and furniture were mentioned specifically. A few guests felt that the hotel was dark and dingy, which was amplified by old decor.

A few guests complained of musty odours in their rooms and in the hallways.

A few guests found the lack of elevator inconvenient for accessing the 2nd and 3rd floors, especially with luggage.

There were some additional comments about leaky showerheads and from some guests who felt that this hotel's location was isolated.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #7 out of 25 North Bay hotels, based on 56 reviews.

Expedia.ca guest reviewers rated this hotel 4.1 out of 5, based on 15 reviews. 80% of guests would recommend this hotel.

Hotels.com guest reviewers rated this hotel 3.8 out of 5, or "good", based on 25 reviews.

Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: October 12, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.5
Good
#
9 / out of 15
hotels in North Bay

Rated 7.5/10 based on 719 reviews

Ranked #9 out of 15 hotels in North Bay

719
Map Marker Clarion Resort Pinewood Park
201 Pinewood Park Drive, North Bay, ON