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White Oaks Conference Resort & Spa

White Oaks Conference Resort & Spa is a 4 star hotel in Niagara-on-the-Lake, Ontario, Canada 253 Taylor Road, Niagara-on-the-Lake, ON, Canada
Estimated Price
$264
CAD
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Guest Reviews
Amenities
Booking Information


Centrally located near the QEW, on-site health club, spa and dining options

Pros
  • Free Wi-Fi
  • Many guests described their rooms as clean and comfortable
  • Many reviewers praised the food at the on-site restaurants
  • The staff were frequently complimented for their attentive and helpful service
  • Several guests found the location central for accessing area attractions by car
  • A few reviewers thought that health club was well-equipped
Cons
  • A couple of guests complained that the in-room air conditioning was too noisy

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Editor's Analysis
Updated on Feb 8, 2013
Overview
This property is situated on the Royal Niagara Golf Course (27 holes) and features a 115,000 square foot health club, ideal for guests who are looking for a more active getaway. 

All 220 rooms are non-smoking and include free Wi-Fi, bathrobes, make-up mirrors, bathrobes, irons and ironing boards, three telephones, a work station, a coffeemaker, a mini-bar, a 37" flat screen TV with pay-per-view movies, a laptop safe and individual climate control. Rooms are furnished with two double beds, two queen beds or one king bed. 

Suites provide more spacious accommodations and also include a fireplace, a separate sitting area, a deep soaking tub and a private balcony. Suites are furnished with king beds.

Parking is available on-site for an additional fee of $12 per night. Pets are not permitted.

There are multiple on-site dining options, including LIV restaurant (breakfast and dinner), Play Urban Cafe (lunch and dinner) and a Starbucks Coffee kiosk.

This property features a health club that includes indoor tennis courts, squash and racquet ball courts, multiple cardio rooms, a yoga studio, a pilates studio, sauna and steam rooms, a tanning salon and a gymnasium. Other on-site amenities include conference and meeting space, dry cleaning service, a full-service spa, a boutique and a business centre.

Access to the QEW is about a 2-minute drive away, while the Jackson-Triggs Niagara Estate Winery is a 15-minute drive away. The Picton Street area of Niagara-on-the-Lake is 18 minutes away by car and features boutique shopping, restaurants, museums and art galleries. Attractions at Niagara Falls are about an 11-minute drive away, while the Rainbow Bridge to the US is 12 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on February 7, 2013: Free Wi-Fi is available and parking is available for an additional fee of $12 per night.
The Good
Many guests seemed impressed with their stay at this property, among the reviews sourced for this editorial. One guest thought that this hotel offered the "best of Niagara", while another reviewer said "[we] wished we could have stayed longer".

Many guests described their rooms as clean, while several reviewers found their rooms comfortable and well-appointed with modern fixtures and furnishings. A few guests specifically mentioned that their beds were comfortable and a few reviewers thought that the property in general was beautiful.

The staff were frequently complimented by guests for their friendly and attentive service. Several reviewers said that the staff were helpful with trip planing and one guest said that the staff were "focused on customer service".

The food and service at the on-site restaurants were praised by many reviewers. 

Many reviewers indicated that they were likely to stay at this property again in the future.

Several guests thought that the location was central for accessing attractions in both Niagara Falls and Niagara-on-the-Lake by car.

A few guests thought that the health club was well-equipped and a couple of reviewers enjoyed the spa facilities. A couple of guests thought that this hotel offered good value for the money they spent.

The Bad
There were few concerns or complaints found for this property, among the reviews used for this analysis. However, a couple of guests complained that the in-room air conditioning was too noisy. These guests also mentioned that they could not turn the air conditioning off because the windows didn't open.
Expedia.ca gave this hotel an average score of 4.7 out of 5, with 98% of 135 guests recommending the property.

TripAdvisor.ca ranked this hotel #4 out of 13 properties in Niagara-on-the-Lake, with an average score of 4.5 out of 5, from 577 reviews.

Booking.com gave this property an average score of 9.2 out of 10, based on 66 guest reviews.

The author called the hotel on February 7, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
9.2
Excellent
Guest Rating Explained
Rating: 9.2 / 10
No. of guest reviews: 731
Guest Ranking Explained

White Oaks Conference Resort & Spa is #15 out of 30 hotels in Niagara-on-the-Lake ranked by the ratings provided by guests.


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Convention Center
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • Mini Bar
  • In Room Movies
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Garden
  • Squash Courts
  • Tennis Courts (indoor)
  • Hiking
  • Photocopier
  • Desk
  • Courier
  • Ballroom
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Disabled Accessible Rooms
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Body Treatments
  • Facial Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • Pool Indoor
  • Kids Club
  • Packed Lunches
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry
  • Pillow Top Mattress

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9.2
Excellent

#15 out of 30 hotels in Niagara-on-the-Lake city based on 731 guest reviews

Other hotel options in Niagara-on-the-Lake:
More Frequently Booked
9.5 Excellent
Green Oaks Inn
Higher Rated By Guests
9.2 Excellent
Shaw Club Hotel & Spa
C$270
Sometimes Less Expensive
6.2 Fair
The Gate House Hotel
C$250


Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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