Shaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & SpaShaw Club Hotel & Spa

Highly praised Niagara-on-the-Lake luxury hotel with day spa, fine dining & private jacuzzis

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, in-town shuttle service, DVD rentals, cappuccino machine
  • Many guests praised the food at the on-site restaurant
  • The staff were frequently complimented for their helpful service
  • Many reviewers described their rooms as well-appointed and comfortable
  • Several guests described enjoyable experiences at the on-site spa
  • Many guests found the location ideal for accessing shopping and dining on foot
Cons
  • A couple of guests were disappointed that this hotel did not provide porter service to assist guests with their luggage
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Feb 20, 2015
Overview
This property is situated in the Picton Street area of Niagara-on-the-Lake and is located across the street from the Shaw Festival Theatre. With a full-service spa on-site, this property is well-suited for guests who are looking for a more laid back and relaxing hotel experience.

This property is 100% smoke-free and all rooms include a pet fish, free Wi-Fi, a 42" flat screen TV and DVD player, an MP3 player, a mini-fridge, a coffeemaker, bathrobes, a hair dryer, a make-up mirror, individual climate control and free newspapers delivered to guest rooms. Rooms are furnished with two double beds or a king sized bed. Select rooms also include a fireplace and two-person jacuzzi.

Free parking is available on site. A free shuttle service is available for travel to destinations within the Old Towne (beginning at 4:30 pm). The service operates on demand and travel must be arranged through the front desk directly.

Pets are permitted for $25 per day and guest rooms also include a dog companion DVD, food and water dishes, treats and a dog bed. This property also offers a pet-sitting service for guests who will be away from their room for an extended period of time.

The on-site Zees Grill serves breakfast, lunch and dinner.

Other on-site amenities include a full-service spa, a fitness centre, complimentary use of a laptop, free espresso beverages, meeting and event space, bicycle rentals and horse and carriage rides.

The main thoroughfare of the Old Towne is about a 9-minute walk long and features several restaurants, boutique shops, museums and art galleries. The Niagara Golf Club is about a 13-minute walk away, while the Jackson-Triggs Niagara Estate Winery is 6 minutes away by car. Attractions at Niagara Falls are about a 30-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on February 7, 2013: The free breakfast is daily served from 8 am to 10 am. Pets are permitted for an additional fee of $25 per night and that fee includes food and water dishes, treats and a pet bed. A pet-sitting service is also available.
more
The Good
Many guests described pleasant and enjoyable experiences at this property, among the reviews used for this editorial. Several aspects of this property were complimented by reviewers.

The guest rooms were frequently described as cozy, comfortable and well-appointed. One guest described his room as perfect while another reviewer thought that her room was gorgeous. Several reviewers also mentioned that their rooms were clean.

Many guests described the staff at this hotel as welcoming and helpful. One reviewer described the staff as "unfailingly polite", while another guest said that she was impressed when a staff member loaned her a cell phone charger. A couple of guests mentioned that the staff had prepared their rooms with personal notes or flowers.

The food at the on-site restaurant was frequently praised and one reviewer thought that the menu was reasonably priced.

Many guests found the location convenient for accessing shopping and dining on foot.

Several reviewers described enjoyable and professional experiences at the on-site spa.
more
The Bad
A couple of guests said that they were disappointed that this hotel did not offer a porter service to assist guests with their luggage, among the reviews sourced for this analysis. There were a few other concerns found for this hotel, however these comments seemed to result from isolated incidents.
more

Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.8 out of 5, with 92% of 12 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 13 properties in Niagara-on-the-Lake, with an average score of 4.5 out of 5, from 326 reviews. 

Booking.com gave this property an average score of 9.5 out of 10, based on 28 guest reviews.

The author called the hotel on February 7, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.2
Excellent
#
14 / out of 29
hotels in Niagara-on-the-Lake

Rated 9.2/10 based on 1095 reviews

Ranked #14 out of 29 hotels in Niagara-on-the-Lake

1095
Location
Map Marker Shaw Club Hotel & Spa
92 Picton Street, Niagara-on-the-Lake, ON