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Oban Inn Spa and Restaurant

9.1 | Excellent
MAP

5-min. walk from town centre area, on-site restaurant and spa, comfortable rooms

Pros
  • Free Wi-Fi, free breakfast and free parking
  • Many guests described their rooms as comfortable
  • The staff were frequently complimented for their friendly service
  • Many reviewers praised the food at the on-site restaurant
  • Many guests found the location convenient for exploring the town centre area on foot
  • Several reviewers thought that the rooms were well appointed
Cons
  • One guest thought that her room was small
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Dec 11, 2013
Overview
This property overlooks the Niagara-on-the-Lake Golf Course, within a 10-minute walk of Fort Mississauga. With the town centre of Niagara-on-the-Lake within a 5-minute walk, including gift shops, restaurants and a theatre, this hotel is well located for guests looking to explore the area on foot.

This hotel is smoke free and all rooms include free Wi-Fi, a flat screen TV, a Bose sound system, bathrobes, an iron and ironing board, a make-up mirror, a coffeemaker, a safe and individual climate control. Select rooms also include a private balcony and/or a fireplace. Suites provide more spacious accommodations and also include a four-piece bathroom, a sitting room and a fireplace. Accessible rooms are available.

Free parking is available on site and pets are permitted in select rooms for an additional fee of $50 per night.

A free continental breakfast is served daily from 8 am to 10 am. The on-site Restaurant Oban Inn and the Shaw Cafe and Wine Bar both serve lunch and dinner. 

The on-site spa offers massage and aesthetic services. Other on-site amenities include a fitness centre, a lap pool, an outdoor hot spring, a steam room, concierge service, event and meeting space.

Access to Highway 55 is about a 3-minute drive away and there are several vineyards and wineries within a 10-minute drive. The Niagara District Airport (YCM) is 15 to 20 minutes away by car. 

Niagara Falls attractions, including Maid of the Mist tours, the Skylon Tower and casinos, are about a 30-minute drive away. John C. Munro Hamilton International Airport (YHM) is 70 to 90 minutes away by car, depending on traffic. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on December 4, 2013: Accessible room availability and free breakfast details.
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The Good
Among the reviews used for this analysis, many guests seemed impressed with their stay at this hotel and several reviewers said that this property was romantic and relaxing.

The rooms were often described as comfortable, while several reviewers added that their rooms were clean and well appointed. One guest found the rooms elegant, while a couple of reviewers specifically mentioned that the beds were comfortable. A few guests praised the views of the water from their rooms.

The staff were frequently complimented for their friendly and accommodating service. However, a few guests thought that the customer service could have been better (see below for more details).

Many reviewers found the location within walking distance of restaurants and shopping in the town centre, while a few guests mentioned that there were several wineries within a short drive away.

Many reviewers praised the food and wait staff at the on-site restaurant.

A few guests enjoyed experiences at the on-site spa.
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The Bad
There were very few concerns or complaints found for this property, among the reviews sourced for this editorial.

As mentioned above, a few guests thought that the front desk staff could have been more helpful and friendly. One reviewer said that she was "underwhelmed with the reception we received. No one offered us any information at all about the hotel except to answer our direct questions. We were not offered assistance with our luggage."

One guest thought that his room was too small.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.6 out of 5, with 92% of 86 guests recommending the property.

TripAdvisor.ca ranked this hotel #7 out of 15 hotels in Niagara-on-the-Lake, with an average score of 4.5 out of 5, from 240 reviews.

The author called the hotel on December 4, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.1
Excellent
#
15 / out of 29
hotels in Niagara-on-the-Lake

Rated 9.1/10 based on 708 reviews

Ranked #15 out of 29 hotels in Niagara-on-the-Lake

708
Location
  • Shaw Festival Theatre (0.9 km)
  • Butler's Barracks (1.2 km)
Map Marker Oban Inn Spa and Restaurant
160 Front Street, P.O. Box 94, Niagara-on-the-Lake, ON