BEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler InnBEST WESTERN Colonel Butler Inn

Very clean and friendly Niagara-on-the-Lake hotel an easy walk to the historic town centre

Pros
  • Free amenities: Wi-Fi, breakfast buffet, parking, local calls, long distance access, newspapers
  • Free breakfast was highly praised for variety and quality
  • Guests said rooms were clean, spacious and quiet
  • Location was close to shopping, hiking and wineries, according to guests
  • Many reviewers praised the staff for being friendly, helpful and knowledgeable
  • Many guests thought the hotel provided good value
Cons
  • Some guests thought the room decor was slightly outdated
  • No elevator
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Oct 19, 2014
Overview
The Best Western Colonel Butler Inn is situated at the edge of the old historic town of Niagara-on-the-Lake, about a 3-minute walk to the town centre (or the Clock Tower) and is convenient to the many shops and restaurants on Queen Street. At a lower price point than the four and star hotels that populate the area, it provides a more affordable choice for guests looking to visit the old historic town and Niagara region.

The 100% non-smoking hotel, has two storeys and 26 guest rooms with no elevator access. It is certified by Green Key with a 3-key rating as an eco-friendly hotel. The hotel is not fully accessible; while the entrance is accessible the washrooms do not allow for wheelchair access.

The hotel offers a pet-friendly room for dogs only at a rate of $20 per day to a maximum of $100 per stay.  Please call the hotel to ensure availability at 1-866-556-8882. Dog sitting is available for $11 per hour at the hotel.

The hotel is not fully accessible; while the entrance is accessible the washrooms do not allow for wheelchair access.

Hotel amenities include free parking (with motor coach parking available), exercise room, meeting and banquet facilities, a public computer with free high-speed wireless Internet access, and a photocopy and fax machine. Guests wishing to rent bicycles, will find a rental shop across the street.

Each morning from 7:00 a.m. to 10:00 a.m. the hotel serves a complimentary buffet breakfast which includes coffee, tea, hot chocolate, fruit bread, muffins, cream cheese, fresh fruit, yogurt, boiled eggs, hot oatmeal and fresh make-your-own waffles.

Basic rooms, called Traditional, come with the following room amenities: 2 double beds, bath and shower, 27" cable television, air-conditioning, coffee and tea maker, hairdryer, iron, ironing board, AM/FM alarm clock, free local calls, free long distance access, telephone with data port and free newspapers.

Other more spacious rooms called Superior, come with the basic room amenities, plus a choice of king or queen size beds, a sitting area with pull-out sofabed, a mini-fridge, a fireplace and a jetted tub.

A 12-minute walk will take you to Niagara-on-the-Lake Golf Course, cited as Canada's oldest. Whirlpool Jet Boat Tours are a 6-minute drive away and the Niagara Falls tourist area is about a 30 minute drive away. Wine-tasting tours at the Jackson Triggs Winery are a 16 minute walk away, with The Shaw Festival Theatre and Shaw Spa located 1.9 km or a 4 minute drive from the hotel. (All travel times estimated with Google Maps.)

Verified by the front desk agent on May 28, 2012: complimentary breakfast items and times of service, bicycle rental amounts and times and free wireless Internet throughout the hotel.
more
The Good
The Best Western Colonel Butler Inn was enjoyed by the majority of its guests who recently reviewed their stay in online reviews used for this analysis.

Receiving the most praise by far was the free continental breakfast. Many guests were very pleased that not only was breakfast included in the cost of the room, but there were some excellent selections as well. One reviewer thought that the breakfast was generous and highlighted the freshly baked bread. 

Many guests gave high marks to the hotel and said that their rooms were clean, spacious and quiet. 

Others said the hotel was easy to find and close to shopping, to many wineries and hiking. 

The staff received a lot of praise and guests described them as very friendly and knowledgeable in their service to the hotel guests.

Many reviewers said they thought the hotel provided good value, would recommend it and would stay there again.
more
The Bad
Some negative feedback was provided by recent online guest reviews used for this summary.

A few reviewers mentioned that the hotel's room decor seemed slightly outdated and one reviewer called it tired.
more

Show Sources
Sources
Hotels.com had 17 guest ratings at the time of writing. Ratings averaged 4.4 points out of 5.

TripAdvisor.com ranked this hotel 11th out of 13 properties in Niagara-on-the-Lake and the site had 55 reviews.

Priceline.com guest ratings averaged 8.7 points out of 10.

Verified by the front desk agent on May 28, 2012: complimentary breakfast items and times of service, bicycle rental amounts and times, and free wireless Internet throughout the hotel.
Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...
Guest Reviews
8.7
Very Good
#
24 / out of 29
hotels in Niagara-on-the-Lake

Rated 8.7/10 based on 925 reviews

Ranked #24 out of 29 hotels in Niagara-on-the-Lake

925
Location
Map Marker BEST WESTERN Colonel Butler Inn
278 Mary Street, Niagara-on-the-Lake, ON