OverviewLocated approximately 9km from Horseshoe Falls, the Villager Lodge Niagara Falls is situated on family-friendly Lundy's Lane, and is approximately 15km (18 minutes driving time) from Niagara District Airport (YCM).
The hotel is comprised of 32 rooms, and is in close proximity to the Falls' many tourist attractions and activities, such as Marineland (roughly 13 minutes driving time), Bronto's Adventure Playland (approximately 10 minutes driving time), the Guinness World of Records Museum (roughly 10 minutes driving time), and Maid of the Mist (approximately 13 minutes driving time). Other activities nearby include Jungle Putt Miniature Golf (roughly 2 minutes driving time), Waves Indoor Water Park (7 minutes walking time), and Cataract Bowling (3 minutes walking time).
Continental breakfast is included, however there is no on-site restaurant. Nearby dining options range from fine dining at Carpaccio Restaurant and Wine Bar, to the family-oriented Flying Saucer Restaurant, to The Highland Tap British Pub (all roughly 4 minutes driving time). Shopping is also nearby and can be found at Canada One Factory Outlets, (approximately 2 minutes driving time), Centre Gift Shop Discounts Souvenirs (roughly 9 minutes driving time), and Brand Name Shoe Warehouse (roughly 4 minutes driving time). (All distances and travel time estimates - Google Maps).
The Villager Lodge offers free parking as well as the following amenities for all rooms: free wireless internet, satellite T.V. with HBO, alarm clock radios, direct dial phones, free local calls, free morning coffee and 24-hour free movies. Standard singles consist of either a queen or a king bed and also feature a microwave and a refrigerator. Standard twin doubles consist of either two double or queen size beds, and feature a microwave. Efficiency units consist of two queen size beds, a sofa bed and a full kitchen facility.
General hotel amenities include an outdoor heated pool, a children's playground with rides, and a picnic and barbecue area. Accessible and non-smoking rooms are available upon request. Pets are not allowed at this hotel.
"The Falls Shuttle", which travels to the falls, casino, and all other major attractions stops at the Villager Lodge Niagara every 30 minutes and costs $10 for one adult + 2 children for 24 hours.
Verified with a Front Desk Agent: Free parking and wireless internet, pets not-allowed. (Call date: June 25th, 2012).
The GoodGuests complimented the Villager Lodge Niagara Falls on its value, cleanliness and customer service.
Most guest reviews, of those used for this analysis, commented on the value of the rooms. Comments included, "best hotel for the affordable price", "reasonable rates", and "best bargain in Niagara Falls Canada".
Many reviewers remarked on how clean their rooms were, stating they were "pleasantly surprised" by the overall level of cleanliness, and that the rooms "looked and smelled amazing". The rooms were also characterized as "spacious", "good-sized" and with comfortable beds by some reviewers.
Some lodgers praised the hotel's customer service, describing the staff as "friendly" and "helpful". The staff were also described as responsive by a few when issues arose with their rooms.
The location was mentioned positively, with comments such as, "close to everything" and "location was great".
The outdoor heated pool was complimented and described as "clean" and "nice".
The free continental breakfast was also praised by a few, and was considered "very good" and "tasty".
The Bad
Guests reviewers, of the reviews used for this analysis, were were disappointed by the outdated decor and rundown amenities.
Many reviewers remarked on the outdated decor of their hotel rooms. Comments included, "carpeting was too old", "bathmats were too old", "not very up to date", and "very old and run down".
Some lodgers commented on the rundown amenities, such as, "toilet leaked", "TV didn't work", "couldn't get onto internet". However, most issues were fixed once addressed with hotel staff.
A few guests were disappointed that there wasn't climate control in their rooms; they mentioned they "couldn't control the heat" and that the room was overheated.
Hotels.com guest reviews rated the hotel 3.4 out of 5 from 43 reviews.
TripAdvisor.com guest reviews ranked the hotel #78 out of 137 Niagara Falls hotels from 31 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 80% recommendation rate from 25 reviews.
Orbitz.com guest reviews rated the hotel 3.5 out of 5 with an 86% recommendation rate from 14 reviews.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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