All guest rooms are equipped with cable televisions, mini-refrigerators, microwaves, coffee/tea makers, hairdryers, and irons with ironing boards. Continental breakfast, parking, WiFi throughout the hotel, and local calls are all included with the room rates.

Several tourist attractions are within close proximity of the hotel such as the Fallsview Casino (1.4km), Maid of the Mist (1.5km), the Skylon Tower (1.5km), Queen Victoria Park (1.8km), Rainbow Bridge to Niagara Falls, NY (1.8km) and the amusement park Marineland (5.4km). A bit farther is the world-famous wine region of Niagara-on-the-Lake, at about 23km away (just over a 30 minute drive). In addition, those looking to border-hop will find the Buffalo border crossing 34.9km to the southeast. All distances: Google Maps.

Check in time for this hotel is 3:00pm while check out is 11:00am.

Verified with a Front Desk Agent: wireless Internet is free and available throughout the hotel and the breakfast is also free (call date: May 5th, 2012).

The majority of guests found the location of this hotel ideal as the Falls were within walking distance for many patrons. Also many guests found a number of tourist activities near the hotel that could be easily accessed by foot or by car. Several guests that were traveling with children particularly enjoyed the on-site attractions this hotel had to offer such as the Fun House and Mystery Maze.

Many guests mentioned that this hotel was a good value for the money spent and some said that the free parking also added to the affordability of their room rates.

Several guests were pleased with their accommodations and described them as "clean" and "spacious." A few guests also mentioned that their beds were very comfortable and provided a good night's rest.

Several guests found this hotel too noisy and some guests claimed that the source of the noise was from the streets. Other guests claimed that they were disturbed by other guests who ran in the hallways and partied past a reasonable hour.

A number of guests were disappointed with their free continental breakfast and mentioned that the selection was very poor and inadequate. Also, some guests criticized the staff at the self-service breakfast bar for their poor service skills.

Several guests felt their rooms needed to be upgraded and described them as "basic" and/or "dated". A few guests also had plumbing issues in their bathrooms. For example, one guest mentioned that their tub didn't drain properly while another guest said that their Jacuzzi bath tub leaked and that one of the taps was broken.