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12-minute drive from Niagara Falls attractions, but not a guest favourite

Pros
  • Free Wi-Fi, free local calls and free parking
  • Several guests thought that room rates were reasonable
  • Several reviewers complimented the staff for their friendly service
Cons
  • Several guests said that the rooms did not meet their cleanliness expectations
  • Several reviewers found their rooms in need of maintenance
  • A couple of guests said that the rooms were small
  • A couple of reviewers found the location too far from area attractions
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Nov 7, 2013
Overview
This property is situated among other hotels and a campground, within a 12-minute drive of Niagara Falls attractions. For guests looking to access Niagara Falls attractions, this hotel is better suited for guests comfortable exploring the area by car or public transit. The nearest bus stop is a 2-minute walk away.

All rooms are smoke free and include free Wi-Fi, free local calls, a TV with pay-per-view movies, a fridge, a microwave, a hair dryer and air conditioning. Accessible rooms and family rooms, which include a kitchenette, are also available.

Free parking is available on site and pets are permitted for an additional fee of $10 per night.

The on-site Diamond Pizza restaurant is open for lunch and dinner. Room service is also available.

Other on-site amenities include an outdoor pool (open seasonally), a playground, a 24-hour front desk, postal services, dry cleaning service and a gift shop.

Canada One Factory Outlets are a 5-minute drive away. Niagara Falls attractions are a 12-minute drive away or 30-minute trip away via public transit. Attractions include the Skylon Tower, Fallsview Casino, Casino Niagara, Fallsview Indoor Waterpark, Planet Hollywood and the Niagara Falls Sky Wheel. The Rainbow Bridge to the U.S.A. is also 12 minutes away by car, while Marineland, an amusement park and zoo, is a 15-minute drive away.

The Hamilton International Airport (YHM) is about 60 minutes away by car, depending on traffic. (All driving, walking and public transit time estimates: Google Maps)

Verified by a front desk agent on October 24, 2013: Pet policy.
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The Good
There were few recent reviews available for this property, among hotel travel sites, at the time this editorial was written. However, several guests agreed that the room rates were reasonable and that the staff were friendly.

A few reviewers found the rooms to be clean, but some other guests were unhappy with the condition of their rooms (see below for more details).
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The Bad
There were a limited number of recent reviews available for this hotel, as mentioned above, but among those reviews, many guests were disappointed with their stay.

Several guests complained that their rooms seemed to lack of maintenance and had a general rundown appearance. These guests described broken appliances (including the heater), poor TV reception, weak Wi-Fi signal, peeling wall paper, dated bathroom fixtures, and worn linens and carpeting. 

Several reviewers said that the rooms did not meet their cleanliness expectations, while a couple of guests found their rooms to be small.

A couple of guests thought that this hotel was located too far from area attractions, while a couple of other reviewers found some of the staff member disinterested.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 1 out of 5, with 0% of 1 guest recommending the property.

TripAdvisor.ca ranked this hotel #108 out of 137 hotels in Niagara Falls, with an average score of 2.5 out of 5, from 13 reviews.

Booking.com gave this property an average score of 3.6 out of 10, based on 6 reviews.

The author called the hotel on October 24, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
4.3
Poor
#
95 / out of 109
hotels in Niagara Falls

Rated 4.3/10 based on 135 reviews

Ranked #95 out of 109 hotels in Niagara Falls

135
Map Marker Three Diamond Inn
8911 Lundys Lane, Niagara Falls, ON