OverviewLocated 7.6km from the Horseshoe Falls, The Peninsula Inn & Resort is an event-geared hotel (weddings, conferences, etc.).
The Peninsula Inn & Resort is comprised of 95 rooms and suites, and offers cable TV, air-conditioning, hair dryers, coffeemakers, and irons and ironing boards each room. Wi-Fi is available at $5 + tax per night; refrigerators are available in standard rooms for $10 + tax per day. Additional included amenities for suites are jacuzzi tubs and refrigerators. The hotel also offers bachelor and one-bedroom apartments for long-term stays and independent living, which include sink, refrigerator and microwave, as well as use of the hotel's amenities.
Additional general amenities for the hotel include gym, whirlpool, indoor pool and sauna. The Peninsula Inn & Resort also houses an on-site full-service spa, which is open daily from Tuesday through Saturday, 10:00am - 7:00pm. Wedding and conference facilities are also available, which include an on-site chapel and gazebo, and can accommodate up to 180 people. This hotel allows smoking and pets in ground-floor rooms only; accessible rooms are available upon request, and parking is free.
The hotel is situated on a 4.5 acre parkland resort, and is a short drive from most of the Falls' tourist attractions such as, Maid of the Mist (approximately 14 minutes driving time), Fallsview Casino (roughly 15 minutes driving time), the Clifton Hill district, which features a variety of dining and entertainment options (about 14 minutes driving time), and Marineland (approximately 16 minutes driving time).
Dining is available on-site daily for breakfast (7:30am - 11:00am) and dinner (5:00pm - 9:00pm). Other nearby dining options include, Mandarin (about 6 minutes driving time), Faces Bistro (roughly 7 minutes driving time) and Cora's Breakfast & Lunch (approximately 7 minutes driving time).
Shopping is available at Niagara Square Shopping Centre (approximately 7 minutes driving time), Canada One Factory Outlets (roughly 7 minutes driving time), Brand Name Shoe Warehouse (roughly 9 minutes driving time), and The Pen Centre Mall (about 17 minutes driving time). (All distances and travel time estimates - Google Maps).
Verified with a Front Desk Agent: Free parking, Wi-Fi $5 per night, pets and smoking allowed in ground-floor rooms only. (Call date: July 9th, 2012).
The GoodGuests responded positively to the hotel's staff, rooms, and price.
Many guests complimented the hotel's staff on their friendly and helpful service and demeanour. Several guests were pleased the staff responded quickly and pleasantly to any issues they may have had; one guest characterized the staff as "extremely kind".
Several reviewers commented favourably on their rooms and accommodations, describing the rooms as clean and spacious. Some guests characterized their stay as "a quiet retreat" and "serene and relaxing".
Many lodgers found The Peninsula Inn & Resort to be of good value and "good for the money spent", mentioning the hotel was less expensive than those closer to the Falls.
Several guests enjoyed the location of the hotel, commenting positively that it was quiet and not near the busy tourist areas, however some guests found the hotel's location inconvenient in relation to its proximity to the Falls.
The Bad
Guests responded negatively to the hotel's decor, amenities, and odour.
Several guests remarked that their rooms had out-dated decor, and below-average features. Some guests were very disappointed with the mattresses, describing them as old and that "you could feel every spring", while others characterized the carpets as stained, the pillows as flat and the sheets as worn.
A few reviewers were upset their rooms did not include a refrigerator, and some guests were disappointed with their cable TV, and mentioned they were only able to get a few channels.
A few guests were unhappy to be charged a daily fee for Wi-Fi in their rooms.
Some guests described a negative odour within the hotel and their rooms, and characterized it as mouldy and musty, while, contrary to praises for cleanliness from some guests, a few reviewers mentioned they had ants in their rooms.
TripAdvisor.com guest reviewers ranked the hotel #71 out of 138 Niagara Falls hotels from 75 reviews.
Hotels.com guest reviews rated the hotel 3.6 out of 5 from 80 reviews.
Booking.com guest reviews rated the hotel 7.2 out of 10 from 78 reviews.
Verified with a Front Desk Agent: Free parking, Wi-Fi $5 per night, pets and smoking allowed in ground-floor rooms only. (Call date: July 9th, 2012).
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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