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Motel-style property overlooking the Niagara River, 4-minute drive to Marineland

Pros
  • Free Wi-Fi and free parking
  • Free shuttle service to Marineland, Niagara Casinos and the falls
  • Many guests thought that the room rates were reasonable
  • Many reviewers found the location convenient for accessing area attractions, including Marineland, by car
Cons
  • Many guests expressed concerns about the cleanliness of their rooms
  • Several reviewers thought that the property in general appeared neglected
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Feb 6, 2013
Overview
Located south of the Niagara Falls tourist area, this property overlooks the Nigara River and provides direct access to a 56 km paved trail system. Offering a free shuttle service to Marineland, the Falls and Niagara Casinos, this property is well suited for guests who are looking to access these attractions, yet prefer to stay somewhat outside the traditional tourist areas.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a TV, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and individual climate control. Rooms are furnished with two double beds, one queen bed or two queen beds. Kitchenette rooms are configured with a full kitchen, one double bed and a sofabed. Suites at this property are furnished with one king bed and a jetted tub.

This is a motel-style property with exterior access to guest rooms. Free parking is available on site and pets are not permitted. There is no on-site dining at this hotel.

Other on-site amenities include a common BBQ and picnic area and ice/vending machines. The free shuttle service operates on-demand and travel may be arranged through the front desk directly.

Marineland is 4 minutes away by car, while the Fallsview casino and Skylon Tower are both a 6-minute drive away. The tourist area in Clifton Hill, which includes the waterpark, Sky Wheel (gondola-style ferris wheel), Casino Niagara, the Maid of the Mist boat tour, is 9 minutes away by car. The Rainbow Bridge to the US is a 10-minute drive away, while shopping and Restaurants on Lundy's Lane are about 13 minutes away by car. Vineyards at Niagara-on-the-Lake are about a 35-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on February 4, 2013: There is no free breakfast.
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The Good
A few aspects of this property received compliments from guests, among the reviews used for this analysis.

Many guests found the location convenient for accessing area attractions by car. One reviewer said that Marineland was about a 5-minute drive away, while a couple of other guests found a few restaurants nearby.

Many reviewers thought that the room rates were reasonable and that the property offered good value for the money they spent.

The staff were frequently complimented for their helpful and accommodating service.

A few guests described their rooms as clean, comfortable and spacious. A couple of reviewers appreciated that this hotel offered free Wi-Fi.
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The Bad
Guests seemed most concerned about a lack of room cleanliness, among the reviews sourced for this editorial. Many guests thought that their rooms could have been cleaner and reviewers described mould on the walls, fingerprints on mirrors and dusty furnishings. One reviewer described her room as "a dump".

Several guests thought that the property in general was lacking maintenance and appeared rundown. A few reviewers said that their in-room fixtures were dated.

A couple of guests were disappointed that this hotel no longer serves a free breakfast (as stated on their website).
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 2.9 out of 5, with 60% of 10 guests recommending the property.

TripAdvisor.ca ranked this hotel #50 out of 137 properties in Niagara Falls, with an average score of 3.5 out of 5, from 26 reviews.

Booking.com gave this property an average score of 5.6 out of 10, based on 20 reviews.

The author called the hotel on February 4, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
5.4
Mediocre
#
86 / out of 109
hotels in Niagara Falls

Rated 5.4/10 based on 57 reviews

Ranked #86 out of 109 hotels in Niagara Falls

57
Map Marker Surfside Inn Niagara Falls
3665 Macklem Street, Niagara Falls, ON