4.5 | Poor
Sunset Inn Niagara Falls
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11-minute walk to Clifton Hill, friendly and helpful staff, outdoor pool
- Free Wi-Fi and free parking
- Many guests found the location convenient for accessing area attractions on foot
- The staff were frequently complimented for their helpful and friendly service
- A few guests described their rooms as clean
- A couple of reviewers thought that their rooms and the property in general were in need of renovations
- A couple of guests complained that their non-smoking rooms smelled like cigarette smoke
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Updated Feb 6, 2013
This hotel is situated among restaurants and hotels and is within walking distance of some Niagara Falls attractions. The Clifton Hill tourist area (Sky Wheel, waterpark, Casino Niagara and the Maid of the Mist boat tour) is an 11-minute walk away. This property is well located for guests who prefer to explore area attractions on foot.more
Both smoking and non-smoking accommodations are available. All 32 rooms include free Wi-Fi, free local calls, a TV and individual climate control. Rooms are furnished with one queen bed, two double beds or four double beds. Select rooms also include a jetted tub. Mini-fridges, microwaves, hair dryers and ironing equipment are available on request (subject to availability) at no additional charge.
This property has two floors, exterior corridors and no elevator. Free parking is available on site and pets are permitted in select rooms for an additional fee of $25 per stay.
There is no on-site dining at this property.
Other on-site amenities include an outdoor seasonal pool, free newspapers and a 24-hour front desk.
The Fallsview Casino and the Skylon Tower are both about a 14-minute walk away, while the Journey Behind the Falls attractions is about 20 minutes away on foot (or a 5-minute drive away). The Rainbow Bridge to the US is a 4-minute drive away, while Marineland (amusement and animal exhibition park) is 6 minutes away by car.
Restaurants and shopping on Lundy's Lane, including the Canada One Factory Outlet Mall, may be accessed in a 7-minute drive. Vineyards at Niagara-on-the-Lake are about 27 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on February 4, 2013: Pets are permitted in select rooms for an additional fee of $25 per stay.
Among the reviews sourced for this editorial, many guests agreed that the location and customer service were the highlights of this property.
Many guests thought that the location was convenient for accessing area attractions and restaurants on foot. A few reviewers also mentioned that this hotel is situated in a quiet neighbourhood and one guest found a local bus stop nearby.
The staff were frequently complimented for their friendly, helpful and accommodating service.
A few guests described their rooms as clean and comfortable. A couple of reviewers thought that the room rates were reasonable.
There were a few common concerns found for this hotel, among the reviews used for this analysis.
A couple of guests complained that their rooms and the property in general appeared rundown and in need of renovations. A couple of reviewers complained about smelling cigarette smoke in their non-smoking rooms, while a couple of other guests mentioned that the free Wi-Fi signal was weak and unreliable.
SourcesTripAdvisor.ca ranked this hotel #85 out of 137 properties in Niagara Falls, with an average score of 2.5 out of 5, from 45 reviews.
Booking.com gave this hotel an average score of 6.4 out of 10, based on 65 guest reviews.
The author called the hotel on February 4, 2013 to verify some information.