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Ramada Plaza Niagara Falls

Ramada Plaza Niagara Falls is a 3 star hotel in Niagara Falls, Ontario, Canada
7389 Lundys Lane, Niagara Falls, ON, Canada
Photo 1 - Ramada Plaza Niagara Falls, 7389 Lundys Lane, Niagara Falls, ON, Canada Show All Photos
Budget accommodation with comfortable beds, however hot water was scarce
Pros 
  • Close to outlet shopping
  • Comfortable beds
  • Near the highway
  • Good value for money
Cons 
  • Problems with hot water
  • Cleanliness was inconsistent
  • Pool was cold
  • Limited selection of TV channels
  • Late 4pm check-in time

Other Hotels in the Area
Days Inn-Niagara Falls Lundy's Lane (0.1 km)
Comfort Inn Lundy's Lane (0.2 km)
Americas Best Inn & Suites (0.5 km)
Travelodge Niagara Falls Bonaventure (0.5 km)
Niagara Lodge & Suites (0.5 km)
Villager Lodge Niagara Falls (0.8 km)
Howard Johnson Express Niagara Falls (1.1 km)
Americas Best Value Gardens Inn Niagara Falls (1.2 km)
BEST WESTERN PLUS Cairn Croft Hotel (1.4 km)
Americana Resort (1.6 km)
Caravan Inn Niagara Falls (1.7 km)
Econo Lodge West of the Falls (2.0 km)

This Hotel is in...
Lundy's Lane, Niagara Falls

This Hotel is Near...
Niagara District Airport (11.9 km)

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Editor's Analysis
Created: Feb 17, 2012
Overview
Ramada Plaza Niagara Falls is a 6-floor property located away from the falls and casino area, however it is close to outlet shopping. Guests were typically appreciative of the relatively cheap rates however had issues with the hot water. The indoor swimming pool was an amenity many guests looked forward to, however were disappointed to find that it was quite chilly. Average guest ratings were roughly 7.5 out of 10 points (on 10 point scales) and 3.5 out of 5 points (on 5 point scales). 
The Good
If there was a trend among guest reviewers it was bed comfort. Quite a few reviews mentioned the appreciation for the (seemingly new) pillow-top mattresses. Guests typically found their stay comfortable and quiet. The convenient location, just off the highway (QEW), across the street from an outlet shopping mall was one of the main reasons many guests chose this hotel over other hotels closer to the falls. Similarly, the relatively cheap rates in this highly popular tourist area was praised by travellers on a budget. According to some repeat guests this property appeared to be recently renovated with much nicer interiors compared to previous trips. These rooms were said to be spacious and more upscale than expected considering the price. 

The Bad
The lack of hot water was a consistent complaint from reviewers across all sources used in this analysis. According to some guests there was either no hot water available or it was extremely slow to reach the room. Some guests on TripAdvisor.com mentioned they had to run the tap for upwards of 10 minutes before it started to get warm. Similarly, there were complaints that the indoor pool was too cold to swim in and enjoy. Cleanliness appeared to be inconsistent. There were a few guests that praised room cleanliness however there was a noticeable number of reviews that stated otherwise. A handful of reviewers on Booking.com mentioned that upon arrival they had to call down to the front desk to complain about an unacceptable and dirty room. There were also numerous complaints regarding the limited selection of television channels and an Internet connection that was unreliable.

Expedia.com guest reviewers rated this hotel 3.8 out of 5 points with 85% of guests recommending the hotel. Most guests were content with the hotel and generally found the rooms to be clean and fairly comfortable. There were sporadic, isolated complaints here and there, however overall it was a recommended property. 

CanadianHotelGuide.com guest ratings only averaged to 6.3 out of 10 points at the time of writing. Guests were generally content with their stay stating that it was a good value for the money, however it was apparent that this property was not the most luxurious or memorable hotel choice in Niagara Falls. 

Booking.com average guest ratings were 7.9 out of 10 points at the time of writing. Guests were generally content with their stay with many stating they would return to the property. There were a few isolated complaints regarding cleanliness, however room size and comfort were consistently praised. 

TripAdvisor.com guest reviews averaged 3 out of 5 points. Guest complaints hovered around extra fees for parking and other amenities while room size and comfort were praised. 
Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...


Guest Reviews

6.7
Fair

#38 out of 61
Guest Rating Explained
Rating: 6.7 / 10 Details

No. of guest reviews: 10
Guest Recommended: Yes
Popularity Ranking Explained

Ramada Plaza Niagara Falls is #38 out of 61 hotels in Niagara Falls ranked by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Salvina from Hamilton, ON CA rated Ramada Plaza Niagara Falls 6 out of 10 on January 01, 2012 Verified Guest Hotel Review

"Overall, a fair experience at the Ramada Plaza."
"I stayed in a double Queen room with internet service and a writing desk on Dec. 31, 2011. My review of this hotel on Lundys Lane will be a fair one in that I am partially to blame for not doing the necessary research prior to my reservation. More specifically, I booked with this hotel because I did not want to pay the ridiculous fees other hotels on the main strip were asking for; as such, I experienced loud, drunken young adults who basically partied to the wee hours of the morning, broken glass, kids screaming in the hallways at 5am, food scattered in the hallways and, literally a hike to get to my hotel room (Front Desk failed to inform me that my room was not situated in the main building but rather the one next door)! Of course, the New Years Day morning was interesting in that there was no hot water. Because of a lunch gathering back in Hamilton at 11am or so, I wasn't able to shower. Then the final bill notice was slipped under my door. I say it was also a surprise in that I was charged 5.99 for a DMF fee(Front Desk informed me this was an advertising fee of the hotel and that every visitor will be charged for it). I was also charged a 3.99 facility fee (for the use of the pool, etc.). I didn't use any of these services but once again the Front Desk explained everyone is charged this fee. All in all, once I calculated the final price, I was charged about 25.00 or so of fees I have never heard of course and the good ol' HST. On the plus side, this hotel is pet friendly, has convenient shuttle service to Fallsview (at 20.00 per person) and a convenient bar and grill next door). In conclusion, if you want cheap comfort during special holiday weekends, this hotel will be your best bet as you certainly will not experience anything of a luxurious nature. Thank you."


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Hotel review by guest is Positive
Verified Guest from North York, ON CA rated Ramada Plaza Niagara Falls 5 out of 10 on December 26, 2011 Verified Guest Hotel Review

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Hotel review by guest is Negative
Marla from Toronto, ON CA rated Ramada Plaza Niagara Falls 3 out of 10 on September 04, 2011 Verified Guest Hotel Review

"Hotel was nice, customer service horrible."
"The customer service was very poor. It took us about an hour to check in which caused our son to miss part of his baseball tournament. VERY disappointing and unprofessional."


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Hotel review by guest is Positive
Verified Guest from Toronto, CA rated Ramada Plaza Niagara Falls 10 out of 10 on September 04, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Kevin from Hamilton, ON CA rated Ramada Plaza Niagara Falls 8 out of 10 on August 24, 2011 Verified Guest Hotel Review

"Hotel was very clean, and the staff was very helpful, but we found the heated pool to be very cold, and the selection on the tv was not good...other than that I would recommend this hotel was very good and would recommend it to anyone"

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Hotel review by guest is Positive
Bougie from Montreal, QC CA rated Ramada Plaza Niagara Falls 9 out of 10 on August 11, 2011 Verified Guest Hotel Review

"We will come again,and recommend to everyone Thanks."

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Hotel review by guest is Positive
Verified Guest from Montreal, QC CA rated Ramada Plaza Niagara Falls 10 out of 10 on August 11, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Reza from Westmount, QC CA rated Ramada Plaza Niagara Falls 7 out of 10 on July 13, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Gemma from Mississuaga, ON CA rated Ramada Plaza Niagara Falls 8 out of 10 on May 29, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Laurie from Kingston, ON CA rated Ramada Plaza Niagara Falls 6 out of 10 on March 08, 2011 Verified Guest Hotel Review

"Satisfied with room but not amenities"
"In fairness this hotel is under renovations and trying to keep operating so it was not full service.... The frig and micro in room were a huge disappointment. Found it odd when we arrived the electrical cord was unplugged. Realized why when our food in the frig was frozen the next morning. This frig had no temp gauge. On (plugged in) /Off (unplugged) were the only two settings. The microwave was turn dial from approx 25yrs ago. Didn't even attempt to use after we discovered the frig issue. Here is hoping these appliances were a result of the "influx" renos occuring otherwise it is very misleading as applicances available. The "high speed" internet connection was anyting but. The reception was on the lowest bar of strength... Like watching paint dry...."


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Hotel Address: 7389 Lundys Lane, Niagara Falls, ON, Canada

Overview & Amenities


Ramada Plaza Niagara Falls

Amenities
  • Business center
  • Dry cleaning/laundry
  • Fitness center
  • Hot Tub/Jacuzzi
  • Meeting rooms
  • Pets accepted
  • Restaurant
  • Swimming pool
  • Wheelchair accessible

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Other Hotels
in Ontario by Ramada

Ramada Niagara Falls (4.5 km)
Ramada Plaza Toronto (107.0 km)
Ramada Inn Saint Thomas (273.6 km)
Ramada London (274.1 km)
Ramada Hotel on the Bay Conference Resort - Belleville (292.3 km)
Ramada Provincial Inn (442.1 km)
Ramada Limited Windsor Airport (524.5 km)
Ramada Inn Cornwall (655.7 km)

Nearby Cities
Thorold (9.9 km)
Welland (16.0 km)
Niagara-on-the-Lake (17.4 km)
Saint Catharines (17.8 km)
Fort Erie (23.7 km)

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